Just Cancel the @#%$* Account!

An anonymous reader writes "PC World Senior Editor Tom Spring signed up for 32 online accounts. Then tried to cancel all of them. The most difficult to cancel: NetZero. The easiest to cancel: Consumer Reports Online and The New York Times TimesSelect. His experience was rated on a number of criteria, and highlights the hoops that commercial enterprises put in place to keep their 'customers'. From the article: 'I had a hard time canceling my $5 monthly Gold Classmates.com account, too. I couldn't find any information on how to cancel until I entered the word cancel In the site's search engine. Classmates.com spokesperson John Uppendahl confirmed that there is no other way to find cancellation information. But that was only the first hoop I had to jump through to cancel my membership. Classmates.com also forced me to click through several Web pages reminding me of the benefits I'd lose. Finally my clicking ended at a generic Member Support e-mail contact page containing a blank 'Your Question' field. Though the form said nothing about cancellations, I used it to request that the service cancel my subscription. The next day I received an e-mail message confirming that the service had accepted my request.'"

Comments

There is an easy way

[edwardpickman]

Personally I just change my bank account once a month. Changing your address once a month helps with the other bills. If you are still having trouble with companies that won't stop billing you for cancelled services just change your name and social security number monthly. If all else fails changing the country you live in monthly is a sure fire cure to billing woes. What if you run out of countries? No problem there are new ones every year. Seems a lot of countries like to change their name too.

Re:OMG that is annoying

[poopdeville]

Cancelling an AOL account is easy in my experience

Just call them, press 0 about a hundred times[1], and tell them you want to cancel your account. If they ask why you want to cancel your account, just be honest. If that's not good enough, start swearing. (I'm fucking tired of your assholes charging me twice what the local ISP charges...)

[1] The old business man trick. If you do it, you'll get better treatment from just about anyone.

Re:Consumer Reports

[19thNervousBreakdown]

Well, it'd be pretty weird if Consumer Reports was a pain in the ass company.