Paypal Won't Release Funds To Slain Soldier's Family

robustyoungsoul writes "Popular sports blog Deadspin established the Adam Knox Fund for the purpose of raising money in honor of the fallen soldier who was killed in Iraq. They took the donations through a PayPal account. Turns out now, however, PayPal will not release the money due to the way the account was set up on their end."

Comments

Re:release the funds... (yet)

[UbuntuDupe]

Is the 5.03% per year [that] their "money market fund" pays [what you mean by] "nice fat interest"?

Better?

Re:Yea, Paypal Sucks, but this is a bit dramatic.

[tgatliff]

No.. I would say that this is just a very unfortunate response by an low level entry clerk. I can promise you that ebay/paypal did not want this outcome. Ebay and Paypal as a company is made of of people who care very much about not only their customers, but definitely the people in the military who serve this country.

People many times forget that systems are built to serve us, not us to serve them. For low level entry clerks, many times this fact is forgotten.

This issue could have been easily resolved by continuely asking to speak to higher level people. Policies are put in place for good reasons, but exceptions are always made. In short, no system is perfect.

Please stop trashing the Paypal name, and instead start to talk up the chain of command. I can assure you will find a number of people who will bend over backwards for you, and especially for any family of a fallen soldier.

Re:Yea, Paypal Sucks, but this is a bit dramatic.

[susano_otter]

None of which has anything to do with a guy who claims to be a non-profit, can't provide the paperwork, and then expects his financial institution to launder his money without raising an eyebrow. It's not Paypal's responsibility to get into a world of shit with the federal government instead of doing their due diligence, regardless of the customer's good intentions.