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UK Schools At Risk of Microsoft Lock-In

Robert writes "UK schools and colleges that have signed up to Microsoft Corp's academic licensing programs face the significant potential of being locked in to the company's software, according to an interim review by Becta, the UK government agency responsible for technology in education. The report also states that most establishments surveyed do not believe that Microsoft's licensing agreements provide value for money." In a separate report, Becta offered the opinion that schools should avoid Vista for at least another year, since neither Vista nor Office 2007 offers any compelling reasons for schools to upgrade.

20 of 162 comments (clear)

  1. Another Problem by Red_Foreman · · Score: 5, Interesting

    In a separate report, Becta offered the opinion that schools should avoid Vista for at least another year, since neither Vista nor Office 2007 offers any compelling reasons for schools to upgrade.


    Another problem is that the "dynamic network tuning" will not work with all routers and switches, causing a massive increase in cost to replace the network hardware.

    1. Re:Another Problem by grcumb · · Score: 4, Insightful

      We're considering making the switch to Vista in summer 2008. Two very good reasons:

      1) We need a way to pressure the school board into buying about 500 new PCs....

      2) We tested a number of our aging and poorly-written edutainment titles on RC2, and most of them didn't work....

      In technical circles, this approach is known as 'New Bugs For Old', wherein you trade a host of new (but unknown) problems for a heap of old and all-too-familiar problems. The beauty of this approach is that no one can fault the logic of the switch until after the deployment is under way and the new problems begin to emerge. It has been effective for as long as humanity has had a weakness for shiny new things.

      Now, if you'll excuse me, I have to go. I'm trying to pre-purchase my new iPhone. 8^)

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  2. -eleventyone, Obvious by Gothmolly · · Score: 4, Insightful

    ALL schools, or in fact anyone who signs an über-licensing agreement with MS are at risk for "lock in", especially if you define "lock in" as being "we spent all our money on products from company X, so we have none left to buy products from company Y".

    How is this even news? What's next, if you spend a dollar today, you don't have a dollar tomorrow?

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    1. Re:-eleventyone, Obvious by 99BottlesOfBeerInMyF · · Score: 5, Insightful

      ALL schools, or in fact anyone who signs an über-licensing agreement with MS are at risk for "lock in", especially if you define "lock in" as being "we spent all our money on products from company X, so we have none left to buy products from company Y".

      That's not "lock-in." That is "limited resources to allocate," something entirely different. Anyone spending money pretty much assumes they have limited resources and are not surprised by that fact. What does surprise people is that when a purchasing decision they make today results in purchasing decisions they make in 5 years being made for them because the product they bought is intentionally designed to not work with open standards or components from anyone else.

      How is this even news?

      This is news because people are still making decisions on behalf of constituents and children that result in long term risks for short term gains.

    2. Re:-eleventyone, Obvious by kfg · · Score: 3, Insightful

      "we spent all our money on products from company X, so we have none left to buy products from company Y".

      This isn't the issue. The issue is:

      "We can't use a product which company Y supplies for free because our products from company X don't play well with it. Thus we are stuck with purchasing further products from company X."

      KFG

  3. why not to use them in schools by ILuvRamen · · Score: 4, Informative

    Remember what Apple did with giving away free macs to schools so that kids used that at an early age and were familiar with them instead and thus wanted them at home? I bet Microsoft will do the same for Vista in schools everywhere but this time, instead kids won't say "aww that's cool!" they'd probably say things more like "why the hell is this taking 10 minutes to boot" (we say that at my college already) and "oh look, the IT people let us be able to do this!" since nobody's extremely familiar with all the things you have to do to Vista to make them middle school kids with technicial skills proof lol. So yeah, there's compelling reasons for Microsoft to get schools to upgrade to Vista and lock em in with a license but there's definitely tons of reasons for schools to not upgrade. And of course it's a massive waste of money that could be better spent anywhere else in the school

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  4. More a problem with the UK than US? by b0s0z0ku · · Score: 4, Interesting
    I've spoken to people from the UK, and it seems that their universities are actually much more Windows-centric than US schools. Could this be because they networked later - the US has a strong Unix base dating from the days of ARPANet when Unix was the only game in town and Windows hadn't been invented yet? (And networking the first versions of Windows was a screaming bitch.)

    -b.

    1. Re:More a problem with the UK than US? by backwardMechanic · · Score: 5, Insightful

      We used to be much more unix-centric, but there is now a very heavy windows bias. The admin staff (as in beancounters, not root) have too much control over computer policy. They assume that all we need to run is MS office and a access a couple of university databases of student IDs and cost codes. They don't understand why some of us want to run strange packages they've never heard of. It's getting harder to run Linux/Solaris/whatever. There is currently no official access to university email without Windows (although there are hacks to make it work). Remote administration of Windows machines is being introduced. It's sad. Unix admins cost more. Universities don't have much cash/don't pay well. Cheap admins don't understand/want unix. We get more Windows.

  5. A good start by ledow · · Score: 5, Insightful

    Hooray!

    Common sense arrives at last. It's only taken more than a decade! Now, could we possibly do something about the actual REAL problem, being the Research Machines monopoly over just about every government contract to do with schools and the majority of the school market in the UK despite their poor support, substandard hardware, astronomical pricing and hard-sales tactics and MS-only policies that thus reinforce the MS monopoly?

    (If you didn't already guess, I work in schools within the UK).

  6. Re:Ummm, So what? by xwizbt · · Score: 3, Insightful

    It's an issue because instead of teaching a set of tools for general ICT use, you'd be teaching how to use specific instances of Microsoft software. In general, we attempt to teach a range of skills which are applicable to all systems - the general computing ideas that enable slashdot-types to sit down with Mac, Linux or Windows and have at least a general idea of how to do something. Often, the best teaching platform isn't Windows. Sadly, it's what we usually have.

    ICT teaching is more than learning how to use Microsoft Office. It's about modelling, problem solving, that kind of stuff. Done correctly, using Office isn't a problem, and neither is using Open Office, Textease, Tizzy's First Tools or any of the other myriad software programs UK schools make use of on a daily basis.

  7. Re:Ummm, So what? by morgan_greywolf · · Score: 3, Insightful
    doubt that Windows will be as popular in 10 years as it is now. That's just the way of things - new technologies come around and old empires decline.


    That's exactly what I think. The time for the Windows era to come to an end is nigh.

    The only remaining question is will Windows' successor be Mac OS X or Linux, or will we (finally) evolve to the point that the choice of platform no longer matters.

    I'm betting on the latter, myself.

  8. I'm a sysadmin at a school in the UK... by Omicron32 · · Score: 5, Informative

    ...And I fail to see how this hasn't already happened.

    Props to Becta for doing such a study. They're a good thing and I like what they do for educational IT. However, we're already locked into Microsoft on the client side.

    All applications that our kids use will only work on Windows. Office is the "standard" that they all get taught (yes, I've put OpenOffice on - without teachers wanting to use it, Office is the only thing used). The educational applications that they use every day will only run on Windows (and some maybe on OSX, but we're not rich enough to afford Macs, I'm afraid.)

    The licensing agreements are alright - we're looking at about £28/workstation/year for ~450 machines, which is just over £12k/year for licensing. While that is a nasty chunk of money, it means we're entitled to the latest and greatest on release - as such, I've got Office 2007 and Vista on my work laptop giving them a whirl.

    Wine! I hear you say Wine! Sorry, no go. We cannot risk apps not working because Wine doesn't support them fully. The teachers would eat my testicles for dinner - it's bad enough dealing with the poorly written educational software as it is, nevermind dealing with Wine on top of that.

    There isn't enough scope in the Curriculum to let kids even learn about alternative operating systems. I use Linux at home exclusively for desktop use, yet at work we're using 450ish XP clients, 5 Windows-based servers and 1 Linux server (for internet caching/filtering). It annoys me that there isn't much I can do personally to let them know there are alternatives out there without running my own after school class or something, which I can't see many people wanting to attend (and I'm not the teaching type).

    As for the upgrade thing - don't we know it. Office 2007 rollout isn't going to happen before September, if not 2008 (getting the teachers to put time in learning the new interface so they can teach the kids is the hard part!). Vista probably 2009 at the earliest - depending on what incompatibilites we'll come across during testing.

    All in all, unless you get the application developers to start making things cross platform, we can't move to Linux/[other alternative], and until people start moving to Linux application developers won't develop applications for it! Chicken and egg problem.*

    (* - I know this was solved! :p)

  9. I can confirm this by Drasil · · Score: 5, Insightful

    As the parent of 3 children in the Scottish school system (which is substantially different from the system in England and Wales) I can confirm that M$ has a strangle hold on education in my country. A couple of years ago I sent a detailed letter expressing my concerns to the local director of education. After some time I received a considered response saying that M$ is the only game in town and that alternatives are irrelevant at best. Some of the phrasing in this letter I recognised from previous /. stories concerning M$ FUD, I suspect that the director of education contacted her IT dept. who in turn contacted their software vendor (M$) seeking reasons to justify the status quo.

    Personally I blame the IT staff who tend to be very M$ centric and in the business for the perceived financial rewards rather than the love of IT itself. They will never recommend the use of something they don't understand as they will have to retrain and/or find themselves looking for another job. Windows as we know it is on the way out, in a decade or so it will no longer have a monopoly on the desktop or anywhere else.

    It is my belief that teaching 'The Windows way' is harmful to my children's education, they would be much better served by learning software that conforms to true standards and that fosters a real understanding of the principles involved in IT rather than simple button clicking. I run Linux exclusively at home (I've been Windows free since ME), my daughters both understand IT well and rarely have to come to me for help with their web pages or anything else. They have both avoided studying IT subjects at school as they view the IT syllabus as 'A joke', their words, not mine.

    1. Re:I can confirm this by aedan · · Score: 3, Interesting

      I work in Scottish schools. The whole authority went over to Windows as part of the PPP deal about 5 years ago. All the hardware is HP. The system is managed. If you want to have something added to it like a scanner, printer or software it will cost an arm and leg and you can only choose from their catalogue of hardware.

      Some of us bring in our own machines with other OS on them but most staff are not interested.

      I teach biology, not computing, but I use Apple and Linux machines to do it.

    2. Re:I can confirm this by FireFury03 · · Score: 3, Insightful

      They will never recommend the use of something they don't understand as they will have to retrain and/or find themselves looking for another job.

      There's a lot of the "better the devil you know" element to it - if they opt to throw away Windows in favor of a new system that none of the staff know and it goes tits-up they will be for the high jump. Everyone knows Windows is a heap of crap and accepts it. If you put in a new system which turns out "worse", then you're in trouble from everyone who has to use it. (Where "worse" may simply be "doesn't run application X").

      It is my belief that teaching 'The Windows way' is harmful to my children's education, they would be much better served by learning software that conforms to true standards and that fosters a real understanding of the principles involved in IT rather than simple button clicking.

      I'd agree with that. I've seen too many people take one look at a machine running Gnome and walk away without even trying to use it, even if they only wanted to browse the web or something, and even if there are plenty of people around to show them how to use it. These days, everyone is learning Windows by rote and as a result is never gaining the simple problem solving abilities needed to transfer their skills to another system, no matter how similar the systems are. And of course, these skill transferrance abilities are fairly important, not least because even the interfaces on Windows and common applications change drastically between versions.

      Back when I was at school we used Acorns - originally BBC's and then RiscOS machines. At the time I really didn't see the point in learning a system that I would never need in the real world. However, many years on my view point has changed significantly and I can see that learning one system and then having to adapt to another helps you learn how to transfer skills to a different platform.

      IMHO, the national curriculum should dictate that schools teach IT across several platforms - e.g. Windows, OS X, Linux, so that pupils learn how to deal with things that don't work _exactly_ as they had previously learnt, and broadens their awareness of more than one OS. Unfortunately, without an injection of cash there's no way the schools could afford the equipment, sysadmins and training for the teachers.

      The really sad thing is that people look at the special educational pricing that MS provide and see it as nothing but a good thing because after all, it's helping the education of the kids. Very few people see the danger of letting a single company dictate what children are taught.

    3. Re:I can confirm this by Wizard+Drongo · · Score: 3, Informative

      Aye. As a Yr3 student in a Scottish 'University' (I use the term under advisement, being it University of Paisley, er.. I mean University of Western Scotland, or University of West Scotland...) I can shamefully say that in a Uni that prides itself on technology, that gloats it's one of the best tech uni's in the UK, that virtually every single one of it's 20,000+ machines runs windowsxp. Utter utter shit.
      It gets worse though. Tech support have no conception of anything other than Windows. I kid you not, one of said support staff thought linux was a mobile phone provider!!
      Worse yet, being me a Mac zealot, on a computer animation course, which you think would be at least slightly mac friendly; not a bit. One of my lecturers, someone who does multimedia etc. spells it "MAC" and knows absolutely sod all about the most popular design/multimedia platform. The programming courses here are all totally C++/Windows Visual Studio pish. All documents etc are handed out in .xls or .doc format. (saying that, one lecturer said there's some free program called OpenOffice which is like a free version of the 'real office'. Wow. Who'da thought?)
      They're a Microsoft Genuine Advantage Campus with god knows how much pish from microsoft scattered around, various propaganda stuff going down; most of the lecturers buy into it 100% (I've had lecturers in the School of Computing thinking that Mac's can't do networking!!). One refers to my "powder-case" (I have a MacBook). It's truly scary how many graduates the place will churn out with absolutely no knowledge of the rest of the worlds computers. I know Microsoft have a huge monopoly and all, but linux is pretty damned popular, particularly in the server world. Ditto Unix. And as for DTP/Design, they still run on Mac's (thank the Gods). There are about 25 macs for the music folks, who I think swung it based on the idea that the mac's aren't "computers' but 'mixing desks'. Stupid beancounters probably thought must be musical, since don't Apple make them iPod things. Truly scary.
      That's without thinking about the amount of money they spend paying for microsofts pish, and the utterly dire machines that go with it.
      That said, I don't know why I'm surprised. Their internet/web-page/virtual learning resource (called Blackboard) which is supposed to be 24/7 so students can always log in and check stuff, doubly so over the holidays when they can't physically talk to lecturers...it was down from around the 15th of Dec to the 5th of Jan. My guess is one of the (MCSE only) tech plebs knocked the server off without realising at their xmas piss-up.
      Scary.

      --
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  10. Forcing MS in schools should be illegal. by Ant+P. · · Score: 3, Interesting

    In my last years of my old school they'd just finished throwing out around 300 perfectly functional 512K Macs and 2 rooms of Acorn computers, for a few hundred Pentium 2s running Win2k.
    On a good day the Windows machines "only" took 10 minutes to thrash their way to a login screen, 5 to get past the login screen and another 5 to go quiet. Until you tried to move the mouse. And the right mouse button was permanently disabled in explorer.exe, apparently for "security".
    When I'd left they were already halfway through replacing all the hardware because of constant complaints that apps like MS Office took 10 minutes (not kidding) to open. And close. Most people didn't bother logging out because of that, and you can imagine the fun that resulted.

    Then I got dumped with more of the same in college... *sigh*

  11. Re:Ummm, So what? by businessnerd · · Score: 4, Insightful

    Dead on. I was just going to say the same thing, but you beat me to it.

    I'd like to add, though, that far too often, those who were given specific training in something like MS Office, are completely lost when they are introduced to anything else. For example, Lotus Notes vs. MS Outlook. On job postings for a lot of administrative type jobs, you see "Must be proficient in " An applicant who was tought specifically how to do Outlook, will not even apply to a job that asks for Lotus. The idea that they are both just basically the same thing doesn't really stick. The same goes for any other piece of software. Operating systems are a good example, because I have observed the use of all 3 by n00bs. It's mostly a fear factor than anything really. I use Linux, the girlfriend used Windows (not anymore :)). When she was at my place and needed to check something on the internet, she just sat down and did it. She didn't even think about the fact that this wasn't familiar until she had already fired up Firefox. She knew nothing about Linux prior to this, but when you sit down at the screen and you see "Applications" menu, and under that menu, there's an "Internet" menu, and in that menu, there's a web browser that you know and love from Windows (Firefox), there is nothing really to think about. The transition to OpenOffice was seemless as well. She uses it full time, yet I have never given her any kind of training in it. It's all there, it's just a matter of finding out where, and that only takes about 2 seconds of your time.

    The bean counters only reinforce the fear factor. They reason that we must teach our kids on the same thing they will be using in the "real world." Unfortunately, you are only creating a robot, who is programmed to do one thing and cannot think and learn for itself.

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  12. Lock-In inevitable result of Monopoly... by RexRhino · · Score: 3, Insightful

    Lock-in is the inevitable result of a monopoly. And I am not talking about Microsoft's monopoly either, although that is part of it.

    When you have a vast, overwelming quasi-nationalized top-down educational beurocracy, with and almost total monopoly of education - the inevitable result is exploitive locked-in contracts with huge companies like Microsoft. Instead of Microsoft having to win over tens of thousands of individual schools, Microsoft only has to win over a few people at the top of the beurocracy. Bribing and misleading tens of thousands of IT people, all across the country would be prohibitivly difficult and expensive, where as bribing and misleading a few high officials costs virtually nothing when you are talking the huge potential profits.

    Big government contracts, and big government policies, are naturally prone to extreme amounts of corruption and exploitation, because the stakes are so high and because authority are so centralized. You have to fight Microsoft on the level of the federal government, which is going to be impossible for your average parent. An average parent can walk over and talk to the head IT guy at the local school, or make an appoitment with the local municipal superintendant or mayor - But the average person can't fly off to meet with the head of the Ministry of Education, or the Prime Minister.

    Don't blame Microsoft for this problem - they are simply exploiting the natural flaws in the educational leviatian. If they were gone, another company would simply find another way to exploit the system.

  13. BECTA are part of the problem by daveewart · · Score: 3, Informative

    The problem with BECTA is that while they have in the past said "open source is a good thing" and today "MS lock-in is bad" etc., they are responsible for setting school's purchasing policies. And these purchasing policies are not F/OSS-friendly, since purchasing can only be made from "approved" suppliers. These suppliers need to apply for the (costly, I believe) approval process. This indirectly excludes many suppliers who would provide F/OSS options.

    At least one UK MP (Member of Parliament) has raised an Early Day Motion drawing attention to the fact that this is a bad thing - this motion has been signed by more than 100 MPs following a reasonably active campaign by technical individuals in the UK. If you're in the UK, write to your MP asking them to sign it!

    For some more background and also the letters I've written to my MP, see my blog: my opening letter and my followup.

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