Slashdot Mirror


New Outlook Won't Use IE To Render HTML

loconet writes to tell us about a little surprise coming in Outlook 2007: it will render HTML email using the MS Word engine, dropping the use of IE for this purpose. This represents a body-check to the movement towards Web standards. Whatever you think about HTML email, lots of it gets generated, and those generating it won't be able to use CSS any more, and may stop pushing for more widespread standards support. The announcement was made on MSDN. From the Campaign Monitor post: "Imagine for a second that the new version of IE7 killed off the majority of CSS support and only allowed table based layouts. The web design world would be up in arms! Well, that's exactly what the new version of Outlook does to email designers."

43 of 319 comments (clear)

  1. email designers? by tepples · · Score: 4, Insightful

    But why should the job title "e-mail designer" even exist? Why does e-mail even need design? The point is to get in, communicate, and get out. Making the presentation of this communication unusually attractive is for PDFs and for advertisements.

    1. Re:email designers? by John+Courtland · · Score: 5, Insightful

      The place I work for started releasing HTML emails highlighting deals for products, new features, and what not a few months ago, and the response has been nothing but positive. People like the pretty design and they reacted well to it. Not everyone is a minimalist who just wants just plain text, a lot of people want a whole dolled-up presentation.

      --
      Slashdot is proof that Sturgeon's Law applies to mankind.
    2. Re:email designers? by Zarel · · Score: 4, Interesting

      TFA complains that the new Word rendering engine in Outlook doesn't support very much CSS, and fancy e-mail designs will have to use table-based layouts.

      On a completely unrelated note, all Microsoft's e-mail newsletters use table-based layouts.

      --
      Want a high quality FOSS RTS game? Try Warzone 2100!
    3. Re:email designers? by sane? · · Score: 4, Interesting

      What the hell is it with the hair shirt brigade?

      Do you whine and whinge about graphics and layout on webpages? No, you whine and whinge about people NOT using CSS. You even get up in arms about badly constructed CSS webpages not rendering correctly (Acid2).

      Well guess what. For certain purposes how an email looks is very important - at least as important as what it says. Using the same standard for that is used for webpages makes a vast amount of sense. Thus this move by Microsoft is another f*ck y*u to those that want some sanity and consistancy in approach.

      You want to send text only email, then send text only emails. But don't start whine about those that need and use more.

    4. Re:email designers? by Anonymous+Brave+Guy · · Score: 4, Insightful

      Using the same standard [for e-mail] for that is used for webpages makes a vast amount of sense.

      No, it doesn't, for several reasons.

      For a start, e-mail is a push medium, while the web is a pull medium. I am unlikely to accidentally receive a huge web page containing nothing but junk advertising by mistake; the closest you get is an e-commerce or review site that contains lots of banner ads. I am unlikely to accidentally receive a web page full of porn, or other material that may not be legal in my jurisdiction. If a web page is bloated and takes ages to load over a 56K modem (don't make the mistake of thinking everyone has high-speed Internet access; we are far from there yet) then I can stop it and go somewhere else, while most people don't know how to configure their e-mail client to ignore big spam mails and get to the important stuff.

      Next up, about 99.999% of the web using public use a fully graphical browser (source: my backside). In contrast, a very significant proportion of e-mail users have text-only mail clients. This includes many in the academic community, increasing numbers of people who read e-mail on devices other than a desktop or laptop computer with a big screen, etc.

      There are several other issues as well, but I think either of those alone is enough to refute your point. As a third and final point for now, not everyone uses Outlook to read mail, not by a long shot. If Microsoft play chicken here, I think they'll lose this one, just as Firefox tends to lose the standards argument with any non-geek who finds his bank/cinema/local shop web site doesn't render properly. "But it works with $POPULAR_ALTERNATIVE!" they will cry, as they wonder what this rubbish software on their computer is doing there and why stuff used to work and is now broken.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    5. Re:email designers? by Angst+Badger · · Score: 5, Funny

      But why should the job title "e-mail designer" even exist?

      Because it sounds better than "spammer".

      --
      Proud member of the Weirdo-American community.
    6. Re:email designers? by Slur · · Score: 3, Insightful

      Well, it would make sense to move towards XML for all its useful qualities:

        * A simple, open standard
        * Conveniently human-readable
        * Platform Agnostic - unknown tags and attributes can be ignored
        * Data Includes clear type information

      The HTML / XHTML / CSS rendering engines are powerful things. They provide a worthy layout system, which is what some email calls-for, and in the case of XHTML/CSS it provides a means to distribute information in a human- and machine-readable way that includes rich contextual information. Most importantly, it's a simple open standard that any application can adopt, and it avoids duplication of effort for the purpose of device-agnostic layout.

      Microsoft is making a blunder by doing this. It's an echo of their days of trying to knock down Netscape by leveraging their platform. They are now trying to do the same thing to open standards. As a monopoly, you might argue that Microsoft is using their monopoly position to lock out a viable competitor. Standards represent something analogous to software, and having a monopoly on standards is not different than having a monopoly on software.

      If the case were clearer, maybe the EFF would take it up.

      --
      -- thinkyhead software and media
    7. Re:email designers? by slocan · · Score: 2, Insightful

      That would be true if one would think that graphical layout and design communicate nothing.

      Some simple white space between text, creates what we call paragraphs. These are used in quite specific ways to convey meaning and intent by the creator of a text. (This was the first example that sprung to my mind as I thought of the possibilities of graphically designing a communication).

      And why should email communication possibilities be restricted, when one can leverage graphic forms of expression and communication design?

      Communication and graphic design can be used "to get in, communicate, and get out", in ways that unformatted text can't. (It isn't necessarily better, for it's a tool. But, being a tool, if well employed it can achieve what unformatted text can't, in the same way).

  2. No Shit? Never Did... by Anonymous Coward · · Score: 4, Insightful

    It has ALWAYS used Word to render the HTML.

    And if it DID change from this to IE, the geeks would be complaining the same -- because IE is a lot more tied to the system than Word.

    Beyond this, the items that don't get rendered are good things -- for *EMAIL*.

    I don't want someone being able to play with images too much. I don't want messages sent to me fucking with the positions. I don't want Javascript running in my email. I don't want forms that could potentially read the rest of my inbox available (if the JS were activated that geeks are getting up in arms about).

    Almost everything that Word doesn't do are features I don't want my email reader to do.

    Then again, I read my mail in plain text. I don't use Windows, I'm on a Mac right now using Foxfire (I don't like safari). My business lives off of BSD and Linux for our servers. And fucking shit...I'm having to defend Microsoft on this.

    1. Re:No Shit? Never Did... by daeg · · Score: 4, Informative

      Your business may live off of text e-mail, and that's fine, most reputable companies also send nice text copies, too. I prefer text e-mail when at all possible.

      However, Outlook 2003 used IE for rendering. It ran in a very strict security zone -- no external ANYTHING (except, and only images, and only if you enabled them, with defaults to "off").

      If you send RTF e-mail (worse than HTML), it used the Word rendering engine. That's why I don't understand this change at all. If you format a message in Word, doesn't it send it as RTF, and thus render under word on the recipient's computer?

      Personally, I fear the Word engine more than IE7, by far! The Word format allows you to embed all sorts of nasties, including macros, 3rd party objects, other documents, etc.

      Like it or not, e-mail is used for more than quick notes to each other. It's used for invoices, advertisement (tasteful or not, opt in or not), pictures, etc, things that a secure, well-rounded rendering engine (like IE7 under strict settings in a sandbox) could help with.

      Step in the completely wrong direction, again, Microsoft. And to think I was going to sign up for their release party to get a free copy of Office. Hah!

    2. Re:No Shit? Never Did... by Beryllium+Sphere(tm) · · Score: 2, Informative
  3. HTML email by mobby_6kl · · Score: 2, Insightful

    is the tool of the devil! Maybe this would finally kill it off completely, and as another benefit, it won't be vulnerable to IE exploits.

  4. Good Thing by kschawel · · Score: 3, Insightful

    Isn't this a good thing? Exploits in the IE engine will not be able to be exploited through email. IMHO, emails should be text based with little formatting and the CSS and image heavy content should be on a web page. I know that people will disagree with me, but I believe it is a good thing.

    Keith

    1. Re:Good Thing by Anonymous Coward · · Score: 4, Funny

      Yes, this is another step forward in Microsoft recognizing CSS as a threat to the Web and the World as a whole. We can't have average users' safety compromised by evil background colors or malicious absolute positioning. Good Thing (tm) I say, and good riddance!

  5. Gmail by Anonymous Coward · · Score: 4, Informative

    Is this not similar to the way Gmail (or any other web based e-mail for that matter) deals with CSS? From a quick look at TFA I noticed it's very similar to the constraints posed on Gmail; no relative spacing, no background image support... take a look at this page: http://www.xavierfrenette.com/articles/css-support -in-webmail/

    So, really, nothing new here. It's not like other clients aren't just as bad.

    1. Re:Gmail by Mistlefoot · · Score: 2, Insightful

      Are you implying that FREE Gmail will be run using the same constraints as my $500 per copy Office suite?

      Nice.

      The saying "don't look a gift horse in the mouth" comes to mind. I'm buying a horse, and the most expensive horse on the average users markets and I'm looking at the teeth very thoroughly.

  6. Bad Thing by khasim · · Score: 4, Insightful

    Now Microsoft will have TWO HTML renderers to debug and maintain. They had enough trouble with one.

    Now we'll see exploits for IE and exploits for Outlook's renderer.

    They've made the rendering part of the OS. If you cannot replace it with a different one, at least all of their apps should rely upon the same, built-in, OS functionality.

    1. Re:Bad Thing by archen · · Score: 2, Informative

      If done right I think this could be a good thing. For instance look at all the hooks required in a web browser for Javascript - the source of MANY IE and Firefox problems. By making one browser a static layout engine without Javascript, Active X, Java, Plugins or any of that other junk this could really make Outlook more secure.

  7. Questions on that. by khasim · · Score: 3, Interesting

    Are you using links back to website for the graphics, which break in certain email apps ... or are you including the graphics in the email, thus making the email messages very large?

    1. Re:Questions on that. by oliderid · · Score: 5, Informative

      I attach them to e-mails.

      I work for communication agencies. Here is how it works usually:

      They tell me that they need to send an e-mailing for X (products, event, whatever). here is the content and the lay-out (a mockup). It should be sent before XX/XX/20XX at X O'clock (if it is a local business, at 9 in the morning because people are reading their emails).

      So we make the lay-out, we place the content. We test it ith a series of webmails, Thunderbird, Lotus Notes (yes we still do...), Apple Mail, Outlook and so on. We send a test email to the communication agency.

      They tell me to increasse the font size, align paragraph X with the picture...That's all.

      But attached images or links is purely technical business. If it is linked it will appear as broken link for the communication agency (images are usually blocked by software because fake pictures can help spammers to know that an email account is active or not): They don't understand it.

      Some of them who understands a bit of technique force us to send a pure HTML email (no multipart plain text) because some software are configured to render the plain text first.

      All they want me to do is an email that works and an email that respects laws (link to unsubscription, etc.) and of course some stats such as the number of clicks on a link inside the HTML email (can be easily calcultated with a redirect script).

      I have rarely use CSS anyway. Such a technique is already incompatible with a variety of applications (broken links to the CSS file or styles overriden by webmails for example).

      For those who say that plain text email works better than HTML email: it depends of your target. I will certainly advice plain text for a geek mailing list but for lambda users they prefer shiny lay-out (stats prooves it).

      For those who said that they can't read the email with Pine or with their telnet account. Nobody care about martians.

  8. Fortunately, Word is also bad at rendering Word! by dpbsmith · · Score: 4, Informative

    Embrace, extend, and extinguish.

    But, fortunately, each version of Word seems to do an equally bad job of rendering previous versions of its own "standard."

    I was in a meeting once that got a little heated. Notes had been circulated in advance by the presenter, as Word attachments to email. After some puzzling exchanges, it became clear that one recipient was on the verge of anger because the presenter had apparently failed to include the key information, the discussion of which was the purpose of the meeting.

    Finally the presenter said, "But, but, but, it's all in the table on page 2."

    The recipient said, "Yeah, right--but all the important entries are... BLANK!" There were murmurs of "hear, hear" from others. Then someone piped up and said "What do you mean blank? They're not blank in my copy."

    About half the attendees had good copies; half had copies where the important table entries appeared blank.

    The odd part is that the presenter and the recipients with blank tables were all using identical version numbers of Word and of Windows. Some other recipients, also using the same versions of Word and Windows, had accurate copies.

    It turned out that a) if the contents of a table cell were too large to fit in the cell, instead of displaying a clipped or truncated version of the text--as anyone would expect--Word simply rendered the cell contents as perfect and absolute blank. Had you known this was happening, you could have edited the table to widen the column, causing the text magically to appear... but who would have guessed this was happening? b) In order to render the table properly, the recipient needed not only to have the same version of Word and of Windows, as the sender, and not only all of the fonts used by the sender, but needed to have his screen set to the same resolution!

    I am not really sure how large organizations manage to tolerate Word. I suppose they must be willing to upgrade the entire desktop configuration--Windows, Word, fonts, screen size and all--of everyone in the company all at the exact same time.

    P. S. Annoyingly enough, the presenter at one point suggested that all the problems were probably being experienced by Mac users. Fortuitously, as it happened none of the Mac users in fact had experienced problems. This was not a result of intrinsic Mac superiority, just an illustration that Microsoft incompetence strikes utterly at random and is not always directed by Machivellian Redmond strategy.

    P. P. S. Yes, this was some years ago. No, I have no idea whether Microsoft has fixed this in current versions. I'm personally running Office 98 under Classic and won't upgrade until I'm forced to. I've spend way too much money on Microsoft "upgrades" that add some spiffy new features, a lot of bling, gratuitously change the shortcuts and screen locations of every functions, while failing to fix any of the actual bugs that drive me nuts. If anyone has a tutorial on how to edit numbered lists and bullet lists in a long document without changes in one list causing dozens of incomprehensible changes to other totally unrelated lists throughout the document, please let me know...

  9. The summory is wrong(again!) by TheSunborn · · Score: 5, Informative

    I know this is slashdot, and nobody really like Microsoft or read the story, but the summery is wrong.

    Here http://msdn2.microsoft.com/en-us/library/aa338201. aspx is a list of supported css and html in Outlook.
    The things missing are tags such as form and object, and some javascript support, but nobody is going to blame microsoft for not supporting onClick in emails. And yes tables are supported.

  10. Letter To All Email Designers by CdBee · · Score: 2, Insightful



    Dear Sir,

    Go Fück Yourself. Your profession is responsible for designing all the corporate spam I receive, therefore you deserve this red-hot poker up your årse

    Best wishes
    C

    --
    I have been a user for about 10 years. This ends Feb 2014. The site's been ruined. I'm off. Dice, FU
  11. It's about storage space. by khasim · · Score: 4, Insightful

    A single 500KB message is not a problem.

    I have over 10,000 messages in my mail box. Now you can see the problem? And I'm just one person. On a network, this can quickly become a major issue.

    Think of the problem with 1,000 employees, with 5,000-10,000 messages each at a company.

    Not to mention that spammers love this because they can get this past the spam filters very easily.

    1. Re:It's about storage space. by PopeRatzo · · Score: 3, Insightful

      I loathe these "web-page" emails. I'm trying to think of a single one of them that's ever been of use to me or gave me pleasure.

      If you want me to see a web page, please send me a URL in the email. Give me the choice.

      Please.

      I'm thinking that there might be enough crap getting sent through email that if people just did the right thing and left the fancy visuals to web pages, we might not have some of the bandwidth issues we're having. Now obviously, video and audio and torrents are the main hogs, but the junk mail can't be helping matters. And I seriously cannot recall a single of these web-page emails that was anything but junk to me.

      --
      You are welcome on my lawn.
    2. Re:It's about storage space. by rjshields · · Score: 2, Informative

      Yeah, and multiply that by a gazillion users.

      --
      In this world nothing is certain but death, taxes and flawed car analogies.
    3. Re:It's about storage space. by Short+Circuit · · Score: 3, Insightful

      As the other guy said, don't forget to count the number of users. A business network might have anywhere from 100 to 10,000 email users. An ISP with a webmail interface could have millions.

      And, yes, some of us still use dial-up. Not everyone lives in a densly-populated area, even in the Western world.

    4. Re:It's about storage space. by aachrisg · · Score: 2, Insightful

      yeah, and each of those users is getting paid more in one hour than it costs to store their email. In the ISP case, each of those users is paying way more in one month than the storage costs to hold their mail, even using the inflated numbers posted.

    5. Re:It's about storage space. by petermgreen · · Score: 3, Insightful

      yes marketers are paid to be annoying attention seeking bastards.

      worse still they tend to do it from behind the cloak of those they work for so noone can make thier lives hell in return.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    6. Re:It's about storage space. by stapedium · · Score: 2, Insightful

      The cost of the drives isn't that bad, but you have to reliably get those drives on a network and keep them backed up. This means servers, redundancy, backup tapes, and electric bills. These are the real costs of storage space.

    7. Re:It's about storage space. by Cruxus · · Score: 2, Insightful
      Gryffin wrote:
      You've obviously never worked in marketing.
      Marketing is all about that first impression. The marketer wants to impress the message on you the moment you view the email in your Preview Pane. User choice has nothing to do with it. Heck, the marketer doesn't want you to have a choice to view the message or not, because you might choose not to.
      I know this is Slashdot, where alpha *nix geeks prefer editing text files to using a GUI, and design and typography are considered just useless fluff. But in the Real World, appearances do matter. If your message is pleasant to the eye, it's more likely to be read. Even better if it grabs attention, compelling the user to look. ASCII text doesn't have that sort of impact; HTML can, if done right.

      That's exactly the point: It's marketing! Marketing is junk. Maybe there's some segment of the population that does respond positively to nuisance phone calls and unwanted e-mails, but I'm not one of them, and I'm sure as hell glad about any technology change that sets marketers back.

      I have absolutely no sympathy for telemarketers and spammers--none. People in these professions (including the "e-mail designers" who support the spammers ^Z^Znewsletters) should consider ways to making a living ethically, that is without violating others' rights.

      --
      On vit, on code et puis on meurt.
    8. Re:It's about storage space. by WNight · · Score: 2, Insightful

      Yeah yeah, we've heard the claptrap.

      There are good fancy first impressions and bad ones. If I open an envelope and expect I letter, I'll junk a beautiful flyer because it's obviously bulk email and can say nothing that I need to hear - if their product is important Anandtech will review it, or whatever. It'll enter my view through one of the experts who find good products, not a shill who pumps anything.

      If however, I open that envelope and find a letter written by a person about a concern of mine and it points to a product, I'll probably at least glance at the product. After comdex I used to get two types of email. Spam fliers that told me nothing, and letters from salespeople who'd had time to talk to their engineers and answered specific questions, even if only, which product in their brochure is for *me*!

      If you send something that doesn't look like personal communication, it's not email, it's a webpage you managed to stuff into email.

      Expect a brick that I managed to stuff into email.

    9. Re:It's about storage space. by noamsml · · Score: 2, Insightful

      I can think of one: I would LOVE to have my weekly school newsletter formatted in HTML with proper in-document links and distinct headings. Right now, I receive into my inbox every month a 20-page-long chunk of text.

    10. Re:It's about storage space. by x2A · · Score: 2, Insightful

      Wow, how melodramatic. You do realise that if people didn't respond to marketing, there wouldn't be a market for marketers, right? Blame the demand, not the supply.

      --
      The revolution will not be televised... but it will have a page on Wikipedia
    11. Re:It's about storage space. by Mr.+Slippery · · Score: 2, Insightful
      You are effing-A RIGHT I never worked in marketing. I never worked in prostitution or drug-dealing either, which I consider to be similar fields of endeavor.

      Hey, that's not fair. Prostitutes and drug-dealers actually provide goods and services that people want, and it's a low blow to them to compare them to marketing flacks.

      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
    12. Re:It's about storage space. by x2A · · Score: 2, Insightful

      "You put on a dealers defence" ... "You knowingly violate me" ... "doing what the marketer wants, whether I want it or not"

      And you can't see how that's perhaps, just a little bit melodramatic?!! Oh the adverts on the TV that burn through the air and impact my retinas, eating like hungry dogs to my enternally increasingly darkening brain, the dollar bondage capitalism that scratches control from the wrists of those who are... well, basically, not responsible for their own actions, by your own assertion. If you can't say "no I won't" more times than these "evil marketers" can say "yes you will", then you are weaker than they are, and as per the laws of nature, the strong will dominate, because the strong make things happen. Don't whine about being weak, that just says how much you need looking after, someone to make your decisions for you, which is exactly what you're complaining about these marketers doing; trying to get you to do their thing. If people trying to make decisions for you is the problem, and you want to solve it by having people make decisions for you, then you're stuck with a problem forever.

      (see, I can do melodrama too)

      --
      The revolution will not be televised... but it will have a page on Wikipedia
  12. Word isn't ... by Falladir · · Score: 2, Insightful

    Why not use Frontpage Expression Web or Sharepoint? Oh, are they not included in Office? This can't be for real. I'm appalled that Word doesn't support CSS, but if MS really plans to use an HTML renderer that is so far from being standards-compliant for Office, how can they hope to be competitive? (yes, I agree that HTML mail is silly and bloated, but many people still like it on some level)

  13. Re:Fortunately, Word is also bad at rendering Word by Alan+Shutko · · Score: 2, Interesting

    Let me guess... the people having the problems were using a different printer from the people who had no problems.

    Windows font metrics (and thus, rendering in Word) depend on the actual printer resolution. Yes, your truetype fonts will change size with different printers. The effect is subtle, but it causes changes in pagination and can cause things to overflow slightly in tables. Mac OS doesn't do this (and afaik, never has).

    This is why Word may give you "Unable to retrieve printer information" if you are opening a document. What a terrible, terrible idea.

  14. Re:Fortunately, Word is also bad at rendering Word by stoneguy · · Score: 5, Funny

    If anyone has a tutorial on how to edit numbered lists and bullet lists in a long document without changes in one list causing dozens of incomprehensible changes to other totally unrelated lists throughout the document, please let me know... There is an explanation. It has to do with Styles. You see, Microsoft wants you to use Styles, instead of doing inline layout. In fact, they want you to use Styles so much that when you lay out some text, they generate a Style on-the-fly that describes your layout. When you use the same layout next time, Word decides "Oh, this is a Style I already know about", and attaches it to your text.

    The kicker comes when you modify one of the instances. Word takes that to mean that you're modifying not just that instance, but the definition of the Style. So every other instance changes too.

    The solution is to explicitly create a Style for each layout you want to use, and invoke it explicitly. Microsoft REALLY wants you to use Styles. After all, it's more efficient to format with Styles. And that makes it a best practice. And everyone knows Microsoft is all about best practices.
  15. Re:Fortunately, Word is also bad at rendering Word by DavidTC · · Score: 3, Interesting

    The greatest gotcha ever.

    Once upon a time, I was in college. We had rooms of identical computers in the labs, and two different types of printers. We also had the library, with computers and one of those printer types.

    What did this translate to? If you did the work the library, and printed it in some of the labs, your formatting would be off. In others you'd have no problem.

    In those computer labs, during classes that had and things to print and turn in, there'd always be someone who walked in with the document to print and spent a hurried five minutes fixing their paragraphs not to changes pages in the middle, because they did it in the library. And in the other labs, about half the time you'd run into the same problem, because they did it in the other lab.

    Some of the students figured out you could switch your printer to another room's printer and print them correctly...assuming you could find an empty room to print in, as teachers started getting upset at people coming into their class to collect printouts. There usually was one, the school tried to keep at least one lab open, but it was a crapshot if they had the right kind of printer.

    Then people started forgetting to change printers back, so people who'd figured out what was going on would prepare a document in a single room, and print it there, only to discover their printer was set elsewhere, and then switch it back, only to discover their formatting was off. It didn't help that this process would sometimes be interrupted by a random angry teacher, who, pissed that people were printing in their classroom, had snatched their misprint off the printer and tracked down the person who'd printed it. (The name and class were usually on there.)

    It was total and complete chaos the entire time I went there, because of dumbass Microsoft and their brilliant formatting-changes-with-the-printer idea. The official policy was 'Check the printer every day before you start, and only work on formatting in the lab you're going to print in', but college students and rules do not go together.

    Me? I used Open Office on my laptop, 'printed' off a PDF, stuck it online, and printed from within IE, after making sure the printer was right. (IIRC, people usually changed it within Word, so everything else still printed to the right printer.) If I needed to mail a Word document, instead of turn one in, I'd export to Word format, stick it up online, view it within IE to make sure it was okay, and mail it from my laptop.

    I did, at one point, manage to get my laptop logging onto their network so I could use the printers, but it was a huge hassle and I soon gave up on that.

    --
    If corporations are people, aren't stockholders guilty of slavery?
  16. Could this headline/summary BE more wrong? by DavidD_CA · · Score: 4, Informative

    The headline and summary are 99% wrong.

    Outlook 2007 supports HTML and CSS quite well. Many of you should know this, as you've had the chance to beta test it for about a year now. I have, and all of the HTML newsletters I subscribe to look just fine in Outlook.

    In fact, Microsoft has even gone a step further and provided a free CSS/HTML validator that developers can use to make sure their messages will be rendered correctly.

    --
    -David
  17. Re:Guilty. by harlows_monkeys · · Score: 4, Insightful
    Ok, HTML Emails are appalling. They're hideous, unnecessary, garish and trite. They should be blocked, banned, their purveyors and designers blacklisted.

    But.. I've done it. I've manually encoded html with embedded images for sending to a client that used HTML emails internally, impressed the client and got some benefit from that.

    I think it is time for us old farts to give up this fight, and admit we lost--and that we lost because we were actually on the wrong side.

    Consider regular mail. The kind you put on paper and send in an envelope via the post office. If I were sending someone a regular mail asking them, say, about a strange spike in bandwidth usage last Tuesday, I would, naturally, include a graph showing bandwidth usage for the week. And if I also mentioned that the new server rack was in place, I might include a photo, either separately in the envelope, or inline in the letter.

    Now let's imagine email had never been invented, and we just came up with the idea. How would we design an email system? I think we'd think it obvious that we have to make it at least as capable as regular mail, and would probably come up with an HTML body plus attachments as the format (for portability, as opposed to word processor formats). I think there is zero chance we'd say "wait a minute...we'd better make this plain text only, because 25 years ago, many computers did not have graphical displays".

  18. Re:Guilty. by WNight · · Score: 2, Interesting

    The problem with HTML, web and email, is that it gives the creator control over scale, not just layout.

    When plain-text email arrives it's *always* in the size and font that I have chosen for maximum readability, with HTML email it's almost always forced to a very inconvenient size.

    I never had a problem reading stuff online before, until I got a 24" LCD. Now everything by default is this tiny ribbon down the middle third of the screen. When I use Firefox to resize the fonts (try that in IE! Hah!) unfortunately the layout doesn't change so there are now fewer and fewer words in that ribbon because it's still just as wide, but the font is now ten times bigger. If designers couldn't specify sizes these pages would just render properly.

    If I didn't use Aardvark to fix these broken websites I'd be unable to use half the web. (I need to check out Opera, I hear its zooming works much better than Firefox.)

    BTW, anyone who says that MS-Windows is ready for the prime time, try using Large Fonts and look at how many programs that screws the UI in and how many of those are Microsoft products. 21 years to copy the Mac...