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Is A Bad Attitude Damaging The IT Profession?

Posted by ryuzaki0 on from the who-cares-and-shut-up dept.

dtienes writes "Why does IT get a free pass to insult users? Slamming customers isn't acceptable in any other profession; doctors don't call their patients "meatbags" — at least, not publicly. But IT professionals think nothing of wearing their scorn on their sleeves (or at least their chests — just check out ThinkGeek). There's more at stake here than just a few hard feelings. IT may be seriously damaging the credibility of the profession. See the essay I'm An Idiot (And Other Lessons From The IT Department) for a former IT professional turned user's take on insults, attitudes and ethics. (Full disclosure: The submitter is also the author.)"

6 of 892 comments (clear)

  1. Would the author like... by giorgiofr · · Score: 0, Troll

    some cheese with that whine?
    Cry me a fscking river you hypocrite - when you start paying me like a lawyer or a doctor and ask for an appointment before barging into my office because YOU luser broke something, that's when I'll start treating you with the respect you expect from professionals.
    Until then, you get a hearty RTFM + STFU, n00b.

    --
    Global warming is a cube.
  2. Re:GROLIES by ettlz · · Score: 0, Troll
    That is to say,
    GROLIES: civil servant
  3. Re:Almost expected by williamhb · · Score: 1, Troll

    Speaking of bad communications skills (or at least editing mistakes), that first line should read "why so few female schools students apply to study computer science" rather than "do not apply"

    Preview, dammit, preview!

  4. WHAT?!? by chris_eineke · · Score: 0, Troll

    Fuck you!

    --
    "All you have to do is be fragile and grateful. So stay the underdog." Chuck Palahniuk, Choke
  5. Managers are taught the Engineers are Idiots by ThoreauHD · · Score: 0, Troll

    When Harvard Business school and equivalent schools such as Darden Business School teach their aspiring asskissers and number jugglers that engineers are morons- You get an understanding of why so many businesses fail by non-engineers, and why IT people are sick of being treated like janitors when they are- in fact- the core value of the business.

    Once MBA's grasp the same clue ass grandma when she can't connect to Al Gore's IntarWeb, then perhaps IT will be treated with the respect that it deserves. People that are the most learned are called Doctors. They simply understand more than most and control that information. At least, they used to. Now it's IT's world, and everyone else is in the back seat.

    That awareness has not yet sunken into the public. Even though Bill Gates could buy half the Planet, they still don't get it. And honestly, fuck them. If they want customer oriented care 24/7 from IT, then pay them like a MD or JD. Otherwise, go fuck yourself.

  6. Re:Almost expected by Pig+Hogger · · Score: 0, Troll
    The problem with women is that they want to be men, but remain women at the same time.

    Sorry, sugar-tits, you can't have your dick and eat it at the same time.