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Apple/NVidia Driver Bug — Question Deleted

Posted by kdawson on from the sup-with-that? dept.

Joe Drago writes "I purchased a Mac Pro within the first week that they were available, and immediately upgraded to 3GB of RAM (knowing that OSX loves memory). When playing 3D games (World of Warcraft mainly), the game would Kernel Panic the machine if I had played it for a few hours, or if I swapped in and out of the game a few times, etc. I eventually found out (from an official Blizzard poster) that NVidia has a bug in their drivers that kernel panics a Mac Pro if any memory past the 2GB boundary is addressed in the driver. After waiting months for a resolution to this, I decided to post on Apple's support site. Here is an image of my post.. Within a few hours, they removed it from the site, placing it under 'Posts Removed by Administration.' What's going on here? Is Apple trying to hide this bug, or is there something more serious going on between Apple and NVidia?"

6 of 703 comments (clear)

  1. Forum rules? by ParraCida · · Score: 4, Interesting

    Seems more like a complaint/accusation masked as a question, rather than a serious question and might have been removed for that reason.

  2. A screen grab? by Anonymous Coward · · Score: 4, Interesting

    How often do people take screen grabs of their posts to a forum?

    Was their expectation of it being removed? I find that more confusing then the fact that it was deleted.

    1. Re:A screen grab? by tomhudson · · Score: 4, Interesting

      The screen grab wasn't of his original question, but of his question after they deleted all but the subject line.

      It was only after the question was deleted that he began questioning Apple's motives.

      My take on it is that nobody would buy a 3-gig box if they can't properly use the extra gig of ram, and this could hurt sales, as well as give people justification for post-xmas returns (and then buying the 2-gig machine at a post-xmas price).

  3. Re:Apple Policy by mrchaotica · · Score: 3, Interesting

    No, they should just not remove it! If you're looking at Slashdot or any of the various other forums around the Internet, you can usually go back all the way to the beginning and read any post that was ever made. There's no reason for Apple's forums to be any different.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  4. Similar story from 10 years ago by laing · · Score: 3, Interesting

    I identified a serious flaw in all USR "Sportster" and "Courier" modems (only the ones with flashable firmware). It was reproducable (at least to me) and caused a dropped connection under certain conditions. After making it past the tier 1 support folks, I got in touch with the product engineering group. I gave them enough info that they took me seriously but they claimed that they could not reproduce the problem. They sent me a brand new computer with modem so I could configure it like mine. I did so and they dialed into it and saw the problem. I sent the system back and kept in touch with them until they fell off the face of the earth about 2 weeks after I returned their computer. I have all of the e-mail threads to document this.

    USR apparently did not want to deal with the product liablity. It would have bankrupted them to fix all of the modems. Instead they quietly dropped the product line and completely ignored me. I solved my problem by buying a bunch of modems from another manufacturer.

    JSL

  5. Re:Here's my take on it by Anonymous Coward · · Score: 3, Interesting

    Moderators use -1, Troll to indicate that a post differs from Slashdot's group-think. By archiving only posts that agree with Slashdot group-think, Slashdot tries to rewrite history so as to suggest that the group-think consensus is unanimous - and that dissenting opinions did not exist in the "good old days". Then they will say "lets go back to the good old days" and use this as a reason to add further censorship.

    You will not be able to read this comment after 6 months. Only the parent comment, which this comment debunks, will be available. You will not be able to read any counter-argument to the parent comment after that time.

    This opinion never existed. Any similar opinion you read about in the future is an unrepresentative one-off and will be marked "Troll" then clensed away for your convenience.

    See slashdot.org/~CPMO for more info.