Apple/NVidia Driver Bug — Question Deleted

Joe Drago writes "I purchased a Mac Pro within the first week that they were available, and immediately upgraded to 3GB of RAM (knowing that OSX loves memory). When playing 3D games (World of Warcraft mainly), the game would Kernel Panic the machine if I had played it for a few hours, or if I swapped in and out of the game a few times, etc. I eventually found out (from an official Blizzard poster) that NVidia has a bug in their drivers that kernel panics a Mac Pro if any memory past the 2GB boundary is addressed in the driver. After waiting months for a resolution to this, I decided to post on Apple's support site. Here is an image of my post.. Within a few hours, they removed it from the site, placing it under 'Posts Removed by Administration.' What's going on here? Is Apple trying to hide this bug, or is there something more serious going on between Apple and NVidia?"

Comments

Re:Intellectual property

[Wonko the Sane]

There's always a chance that someone accidentally choose the wrong line in the selection box. Now that they got all web 2.0 with moderation, if you accidentally click the wrong line there's now way to reverse it.

It's a user-to-user support forum

[calstraycat]

The answer is simple. His message stated he was looking for an "official" response from Apple. However, he posted this message on a forum that, albeit hosted by Apple, is a user-to-user support forum. Apple employees very, very rarely respond to any messages on those forums and when they do, they never, ever, provide "official" responses to real or perceived bugs. That's why his message was deleted. It violated the terms of use.

I realize by defending Apple I risk being labeled a "fanboy" by many of the juvenile idiots that troll this board. So, for those tempted to falsely apply that petty and overused label to me, I would ask them to provide evidence that any major computer products vendor (hardware or software) distributes official status on product bugs through their user forums. Note that by "major" I mean companies like Adobe, Dell and Microsoft. I'm aware that small developers communicate to users via their forums, but none of the big guys do.

By the way, I'm not saying that the guy doesn't have a legitimate complaint. I'm sure there are hundreds of undisclosed bugs in Apple products. Apple is no different than any other vendor in this regard. It's just that his expectation that he would get an official response through the user forums is naive and his suspicions of some conspiracy to hide the bug is just plain silly.

Re:you live in a business owned

[Gothmolly]

You're claiming Nihm Chimpsky is a "luminary"? And you have a livejournal account? YOU, my friend, are the reason that America will collapse, hopefully a day after I keel over. Then you, and your children, and all the other jerkoffs can reap what you've sown.