How Do You Advocate Linux in 5 Minutes?

xtracto writes "I just returned from buying certain Linux magazine. While looking at the 'Computing' stand in the library, and right after I grabbed a copy of the Linux magazine, a guy asked me if I used Linux. After that, the man told me he had tried to use Linux, but he had found it difficult. I told him the first things that came to my mind: that it depended on the distribution (he tried Kubuntu). I recommended him to look for a Linux User Group near his hometown (he told me he didn't live near a city). What would you tell these kinds of people? Not so long ago, and to my surprise, a relative who is completely computer illiterate started talking about Linux, but the general thought is that 'it is harder than Windows'. How do you advocate Linux to people who are more comfortable using Windows?"

Comments

Re:Quickest idea

[dch24]

LiveCD's.

Just the other day, I had a friend ask me, "Why is my computer rebooting?" (Xp BSOD with only a 64K dump. Goes by pretty fast.) Once I explained it was "just normal Windows," they asked me, "How can I get Linux?"

I explained it like this: "You can just download and burn a CD. Pop in the CD, reboot, magical linux." I didn't take the time to explain the different distros. But LiveCD's are that good.

Loaner!

[Technician]

After that, the man told me he had tried to use Linux, but he had found it difficult. I told him the first things that came to my mind: that it depended on the distribution (he tried Kubuntu).

I reply that I have had too many problems with Windows and have moved on. I give examples.

I had a photocopyer set up using a scanner and printer. I needed to edit a photo, which launched the 30 day trial software for the photo editor bundled with the machine. Now anytime I want to photocopy something, it launches the photo editor on top of the photocopier software when the scanner is used. I ask if he could fix it for me? It's too difficult for me to fix and is still broken after 6 months.

Both operating systems have things that need to be understood in order to maintain the system. I personaly find Linux easer to fix than fixing what's wrong in the Windows Registry which killed the photocopier. Uninstalling the photo editor did not fix the problem. Now Windows offers to search for the missing exe file when I attempt to photocopy something. I now photocopy on the Linux machine instead. I did not have to install any software or drivers to make it work.

At least in Linux, the programs are operational instead of trialware.

When I have visitors and they want to check their online mail, or want to check something online, I log them into a Ubuntu machine and show them the icon for Firefox. When they are done, I ask how they liked using Linux.

If a Windows user is getting a machine fixed, I offer to lend them a replacement while their machine is being fixed. I provide a machine and give them a password for one of the generic accounts. Seldom do I spend over 5 minutes in user support.
Here, log in like this, here is the menu, here is Firefox, here is Evolution, here is Open Office, here is your home directory, here is the shutdown button for logoff or shutdown. No there is not a C:\.

A properly configured loaner is good. A live CD most times will be a problme because it takes longer than 5 minutes to explain why it doesn't play MP3's and flash sites don't work. After they have used a properly configured loaner, be prepared to help a new user learn the basics from filesystem, printer, email, and network setup. After they understand it isn't Windows, then they will be ready for a live/install CD.

Linux IS for everybody - with enough effort.

[jd]

The problem is that finding the pieces can be extremely difficult. There is nothing that a user can want that can't be done using the right set of kernel patches, the right set of libraries, the right set of applications. But putting these together is almost impossible unless you are one of the very very few who actually knows where things are and what to look for.

(I'm amazed by the number of hard-core Linux programmers I've met who have never even heard of Freshmeat. They've simply never heard of anyone offering a listing of what software was out there - and Freshmeat barely scratches the surface in a lot of areas. They use the tools they know of, imagining those to be the only ones to exist.)

Want a GUI but don't want X? Fine, no problem. Some aren't maintained all that well, but that's not the point. The point is not what could be better, the point is what exists in the first place. Code improvements will happen, if critical mass is reached on the userbase, but critical mass is impossible to achieve if nobody ever hears about these efforts. Don't blame Linux for "only" having one archaic GUI, when it actually has closer to twenty, if anyone made the effort to look. (Those are actual GUIs, not libraries or desktops for X. X isn't needed for, or used by, any of them.)

Want to run binaries for another Intel-based OS under Linux? I only know of five ways to do that at the moment. That's less developed. Not Linux' fault if the distros either don't provide them or don't make them simple to use. Not Linux' fault if users don't know about them, or only know about one or two. So neither the distros nor the users have any business blaming Linux for their own faults and failures.

Want hard real-time multimedia? Now we're down to about four broad solutions, with two options (microsecond precision or nanosecond precision), so that's eight ways to achieve this. Not bad. How many does the typical hardcore Linux gamer or musician install? None? Then my sympathies lie more with the LKML folk. They have achieved near-miracles and it must bother them some to be told that stuff that's been out there for two or three years "doesn't exist".

So am I doing anything different? Yes. I'm fighting the ignorance as best as I can, although my efforts are necessarily limited. It's hard work and I get a great deal of flammage for doing nothing more than letting people know that solutions do exist. My impact has probably been insignificant, compared to that of most Linux advocates, as I'm less concerned with paving over the gigantic holes of obliviousness than I am with filling in the ruts of obscurity. However, how is anyone to know that the ruts needn't be there, if nobody takes the time to show the alternative?

All that I ask is that when anybody - whoever that is, whenever that is - takes the time to show you why Linux doesn't have the limitations it is ascribed as having, please just take the time to have some faith that the system you use, and perhaps like, may actually be better than you once thought. Doesn't it feel better to know that what you perceive as a limitation of a given setup is neither your imagination nor unfixable, and that indeed a fix likely already exists. All you have to do is apply it. Then, the limitation ceases to exist.