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Alternative Registrars to GoDaddy?
Futurepower(R) wrote in to ask for your suggestions about reliable domain name registrars. With GoDaddy, the one-time favorite registrar, suspending domains based on the wishes of the Irish High Court, and 'requests' from MySpace, is it any wonder that people are starting to lose faith in it? A word of warning from the last article linked in the last sentence: "(GoDaddy) reserves the right to terminate your access to the services at any time, without notice, for any reason whatsoever." Chilling words from a domain name registrar. So what registrars would you recommend for people looking to replace GoDaddy, and how would you suggest they go about transferring their domains in a hassle-free manner?
Just use your ip address! It's like a phone number, and people memorize those all the time.
I have so far had good luck with register4less, http://uf.r4l.com/. I mainly started using them as a way to support User Friendly.
I had an interesting problem with GoDaddy. I had a number of domains registered with Domain Direct, and had good luck with them, though I started to find them expensive, so I started registering domains through GoDaddy. I had a domain expire that was originally on GoDaddy, but didn't really care about it, then about 8 months later I wanted a domain to do some testing, and figured I'd re-new my old domain. When I tried to renew through GoDaddy, they said that it was on hold, and it would cost $$$ extra to release it, tried some other domain registers, and they said GoDaddy had locked the name. A month later, I checked on it using register4less.com, and it was available, so I renewed through them. I then checked a different old domain name on Register4less, and Domain Direct, both showed the domain available. Went to GoDaddy, and it was held, due to it being expired, and would need extra $$$ to purchase it.
I will never use GoDaddy to register another domain again.
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http://www.namepros.com/registerindex.php
f ree-speech+friendly/2100-1025_3-6155614.html
and
http://news.com.com/Survey+Are+domain+registrars+
Gandi is an excellent place to go. They aren't as cheap as GoDaddy, but they are a heck of a lot friendlier to deal with, and they allow you a lot of flexibility. They have a new XML API, and they support a lot of causes, including Debian.
Did you ever notice that *nix doesn't even cover Linux?
Last I checked Gandi.net offered by far the best terms. Not in terms of money (close, though!) but in terms of recognising the customers rights.
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Friends don't let friends enable ecmascript.
Whatever you do, no matter how good a deal they offer, NEVER register a domain through Yahoo.
I had problems with my Yahoo Domains account's email (web service was fine) - basically 1 out of every 5 emails sent from my Yahoo purchased domain's account would not be delivered to Yahoo or Hotmail addresses. I'd get a message 2 days later saying hotmail.com couldn't be found, or yahoo.com couldn't be found. I went back and forth with Yahoo support. Eventually they told me the addresses of my friends (the Yahoo ones, at least) didn't exist or weren't valid Yahoo accounts. These were people who regularly send me mail. So I made a test free Yahoo account of my own and got the same result - sometimes mail I sent to the account didn't go through and I didn't get any clue that something was wrong until a nondelivery message came 2 days later. Again customer support told me the address didn't exist, so I sent them email FROM that address, and then they completely stopped responding to all customer support mails I sent from that point on. I was amazed.
So I decided to switch my domain to Godaddy, the registrar I have been using recently. I made a transfer purchase order through Godaddy's site and all I needed was the authorization code for my domain from Yahoo.
And thus began the hell that is trying to transfer a domain away from Yahoo.
Buried deep down in Yahoo's Website Services help pages were the directions to contact Melbourne IT, the registrar Yahoo uses to purchase domains. (Yes, Yahoo is not a registrar.) I emailed Melbourne IT asking for my code. They said to contact the reseller. Yahoo sent me email that I should contact Melbourne IT. Another person at Yahoo said I should cancel my Yahoo Domains account and they'd send me the information I needed to login to Melbourne IT's site and get my code. This sounded dubious.
But searching online revealed that's what other people had ended up doing. So I tried to change my domain's contact email address to a temp gmail address, so that when Yahoo canceled my account they wouldn't send email to the just-canceled email service. Yahoo's contact address change form returned, "Unable to modify contact information at this time. Please try again later," no matter when I tried using it. Finally I got someone at Yahoo to change the address for me. I cancelled my Yahoo account.
True to their word, Yahoo sent the login information for Melbourne IT to my domain's contact address after closing my website services account. I logged into Melbourne IT's site and there was no way to request the authorization code other than entering a basic help ticket. I did, and got no response. After a few days I sent another request. Again, no response.
One day I was reading complaints on message boards about Melbourne IT and saw a link to a login URL I hadn't seen before. I logged in there and had access to to my domain's code! Apparently Melbourne IT's support pages are partitioned with no links between each other... I sent the auth code to Godaddy and they began the transfer. Four days later, Melbourne IT responded to my original request for the authorization codes.
(I have omitted the dozens of useless exchanges with tech support people asking me for information I had already given to one of their coworkers. There is nothing more frustrating - and Yahoo was really bad at this - of starting over in a process because the person who responds to your message today doesn't understand what their coworker began two days previous.)
Total time to transfer a domain from Yahoo Domains: 1 1/2 months
Just a few days ago, I launched a noncommercial site dedicated to this exact purpose -- encouraging and helping people move away from GoDaddy. The site is at NoDaddy.Com (I'm sure Bob Parsons loves the domain name ;).
I launched the site after GoDaddy shut down my domain SecLists.Org, as noted in this /. article summary. The site includes a list of alternative registrars that readers have recommended. It is rather sparse on details right now, but I'm working on that. I'll go through all your comments in this article tomorrow to fish out good ideas for the registrar section of the site. I'm trying to fill up the site as much as possible before GoDaddy's big SuperBowl ads air on Sunday. We are currently seeking a volunteer to set up and run the NoDaddy forums -- write me if you're interested. We're also looking for "NoDaddy girl" models, but perhaps Slashdot isn't the best place to recruit for that :).
Just today, CNET News.Com posted an article where they interviewed many registrars about there takedown policies. Unfortunately, many registrars refused or didn't bother to respond. Of those who did, the authors "found that the French registrar Gandi.net and New Orleans-based DirectNIC offered the most extensive guarantees against unnecessary domain name suspension."
-Fyodor
Insecure.Org