Are AV False Positives Hurting You?

Gerald asks: "After the most recent Wireshark release a certain AV vendor's product started warning users that the installer contained adware. Since then, I've spent several hours verifying this isn't the case, trying to get the AV vendor to fix their stuff, and reassuring affected users that we do not ship adware with our product. Unfortunately, this isn't an isolated case. I've had to do this several times over the past few years, and each incident uses up time that could have been better spent elsewhere. It's even worse for other projects. If you produce software, have you ever suffered collateral damage from AV false positives?"

Comments

Slashdot is so much better than reddit or digg

[exp(pi*sqrt(163))]

After all, it has an editing process which means that editors can edit the story to give a useful context and make things clear for the wide audience they have. Of course in this case there was no need for editing as the story was perfectly clear, and anyway, everyone already knows AV=audio-visual.