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Amazon Adjusts Prices After Sales Error

An anonymous reader writes "On December 23, Amazon advertised a 'buy one get one free' sale on DVD box-sets, but apparently did not test the promotion before going live. When anyone placed two box-sets in their cart, the website gave a double discount — so the 'grand total' shown (before order submission) was $0.00 or some very small amount. Despite terms stating that Amazon checks order prices before shipping, Amazon shipped a large number of these orders. Five days later (December 28), after orders had been received and presumably opened, Amazon emailed customers advising them to return the box-sets unopened or their credit cards would be charged an additional amount (more threads). Starting yesterday, Amazon has been (re)charging credit cards, often without authorization. On Amazon's side, they didn't advertise any double discount, and the free or nearly-free box-sets must have cost them a mint. But with Amazon continually giving unadvertised discounts that seem to be errors, is 'return the merchandise or be charged' the new way that price glitches will be handled?"

3 of 756 comments (clear)

  1. Welcome to the ME society. by purduephotog · · Score: 0, Troll

    Here at the ME society, we don't give a fuck about anyone else- just ME. In fact, I only bought 50 of these sets and Ebay'd them to make a profit- and now my Profit is cut in half- so I'm doubly angry at this. Where does Amazon get off trying to ship Supposed Xmas presents before the End of the Year to make people happy- it's all about ME!

    If this was your parent's store, you'd be pissed, they'd be broke, and they'd have to eat it. There's no magic 'Amazon' out there- there's a group of people that have invested in that store and have had their investments 'plundered' for people that took advantage of a bug/mistake. Anyone purchasing the items knew they were getting a YMMV deal and it was questionable whether or not it would be honored.

    So what the Poster is whining about is: "I walked into a bank and saw a bag of money on the ground. I took the money, but was arrested for Felony Theft. Why can they do this".

    Suck it up and start realizing that theft is theft no matter how you coach it in terms of a 'sale'.

  2. Re:Class Action Lawsuit? by SuluSulu · · Score: 0, Troll

    Or does anyone take false advertising seriously these days?
    No. We have all been desensitized to it by Bush.
  3. Just like real thieves! by SuperKendall · · Score: 0, Troll

    Yes, when I am stealing from a store by taking advantage of a pricing loophole I know to be wrong I too like to use a means of payment that cannot be undone, just like a real thief would stash the loot until the heat was off!

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley