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Vista Sales Expectations Too High, Office Doing Well

PetManimal writes "A comparison of first-week retail sales of Vista compared to first-week sales of XP back in 2001 found that Vista sales were 60% lower. Steve Ballmer has admitted that earlier sales forecasts were 'overly aggressive,' but at least there is some good news for Microsoft: early Office 2007 sales were very strong compared to the early sales of Office 2003, despite almost no advertising or marketing until the retail launch at the end of January."

21 of 320 comments (clear)

  1. Queue up the chair jokes! by mingot · · Score: 5, Funny

    Then let's settle into a nice discussion about how vista sucks because it's more of the same and office 2007 sucks because it's not more of the same.

    1. Re:Queue up the chair jokes! by Tackhead · · Score: 5, Funny
      > Then let's settle into a nice discussion about how vista sucks because it's more of the same and office 2007 sucks because it's not more of the same.

      You are coming to a sad realization. Deny, allow, or throw chair?

    2. Re:Queue up the chair jokes! by smaddox · · Score: 5, Insightful

      I personally think the reason sales are low is because not as many people are buying new computers, as they did during the 98-XP switch. The majority of Vista sales is going to be through new computer sales.

      Since XP actually does a decent job of retaining speed (a reformat still does wonders), no one needs to buy a new computer. If all they use it for is web browsing and e-mail, why do they need a new computer/OS that does neither any better than XP (unless you count more flashy as better)?

  2. Thing is... by gcnaddict · · Score: 5, Insightful

    Vista received a huge marketing campaign, but most people who kept track of what Microsoft was doing for the past 5 years know that Vista could've been much better than what it turned out to be due to the development crash in August 2004.

    Office, on the other hand, was praised as something which would make life much easier for people because of the new ribbon. There's even a home and student version for people who can't afford paying for standard edition.

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    1. Re:Thing is... by MightyYar · · Score: 5, Insightful

      Replace "most people" with "most people on Slashdot"... Most people have no idea what MS has done in the past 5 years, nor do they care. The NASCAR scandal is all they can handle right now.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    2. Re:Thing is... by eln · · Score: 5, Insightful

      Vista had a lot of marketing among the technology industry, but it also had a ton of bad press from beta testers reviewing it (You are posting a comment critical to Windows Vista, confirm or deny?). The mass media marketing did not really get into gear until fairly recently, and by that time anyone who was familiar with technology was already spreading the news that Vista was not very much different than XP except that it broke a lot of things that work under XP without providing a well-known mechanism for backward compatibility (even XP's broken Win95 emulation mode was better than nothing).

      When faced with a new product that works almost the same as the old product except that existing software doesn't work very well on it, I don't see why it's such a shock that uptake has been so slow.

    3. Re:Thing is... by Clazzy · · Score: 4, Insightful

      But the people on Slashdot are the people who buy the operating systems. The average person would never go out to the shops and buy Vista, they'd buy a computer with it preinstalled.

      --
      If we can hit that bull's-eye, the rest of the dominoes will fall like a house of cards... Checkmate.
    4. Re:Thing is... by the_macman · · Score: 5, Insightful

      Replace "most people" with "most people on Slashdot"... Most people have no idea what MS has done in the past 5 years, nor do they care. The NASCAR scandal is all they can handle right now.
      Actually...you're dead wrong. You are correct most people don't pay attention to MS, but people aren't gonna go out and pay $250 (or however much it costs) for something they don't know about.

      I know for a FACT that people who are clueless about computers already have the idea Vista sucks and do not want to buy it.

      You know why? They ask US for advice and we tell them it sucks. I can personally think of 5+ accounts of average users asking about upgrading to Vista and a horde of geeks respond with a resounding NO! These are some of the things I've heard average users say about Vista...

      1. "It's riddled with anti-piracy locks, why get Vista when my pirated copy of XP works fine"
      2. "XP works great, why should I get Vista?"
      3. "I heard it won't run on my computer"
      4. "Unless your computer is brand new it will run like crap"
      5. "It sucks for games. If you want to game man, stick with XP"

      So don't say people have no idea about Vista, that is simply untrue.
    5. Re:Thing is... by Deagol · · Score: 4, Funny
      Another biggie was an "illegal" substance in the fuel.

      Damn! Even NASCAR vehicles are doping! WTF has this world come to?!?

  3. Re:Is anyone surprised? by SirMeliot · · Score: 5, Insightful

    I'm not remotely surprised. XP was a huge upgrade from Win 98. In comparison Vista's more like Win Me

  4. Not Surprising by Rycross · · Score: 4, Insightful

    Having had access to the Vista RTM for several months through my MSDN subscription, Ive had a decent amount of friends and family asking me if they should upgrade. I always tell them thats its a fairly nice OS but its not worth the money. Take it if its free, but otherwise stick with what you have. There aren't enough feature updates to justify spending $100+.

    1. Re:Not surprising by arth1 · · Score: 4, Interesting

      Someone I Know bought a laptop with Vista on it. She then installed Office 2003 on it, since she already owned that (and the Office EULA specifically allows you to install it on a second portable machine). What happened was that although it runs just fine, Vista throws up requesters every time she starts an office app telling her that she's not using the correct version of Office for running under Vista.

      My guess is that a lot of the Office 2007 sales are due to this -- Microsoft makes it hard for people to continue to use old versions, even though they work. So they give up and buy Office 2007 whether they need it or not.

      Regards,
      --
      *Art

  5. Not surprising by $RANDOMLUSER · · Score: 4, Insightful

    People rarely talk about just how viral Office updates are. You save a doc in 2000 format, and suddenly 97 can no longer open it. Save it in 2003 and 2000 can't open it. And so on. A customer/vendor/friend sends you a doc file, and you can't open it. Time to upgrade!

    --
    No folly is more costly than the folly of intolerant idealism. - Winston Churchill
  6. Imagine if people actually had a choice! by pla · · Score: 5, Insightful

    A comparison of first-week retail sales of Vista compared to first-week sales of XP back in 2001 found that Vista sales were 60% lower.

    And of those who did buy Vista, most didn't even want it!

    I've helped four friends/family/FOAFs out so far who just bought a new PC and wanted to know how to get rid of Vista (the major OEMs no longer even give you a choice of XP).

    They all, without exception, had the same set of complaints... They didn't know where to get at all the normal Windows tools, and despite having "upgraded" for a faster computer, their new machines, it felt significantly less responsive (I've translated a bit, and removed the streams of obscenities).

    Short of piracy (or actually buying XP), I explained to them how to make Vista as XP-like as possible. Still not perfect, still a CPU and memory hog, still moved quite a bit around from the XP layout, but at least they could then use it.



    Pathetic. If Microsoft wants to offer a new OS, fine. But they've gone out of their way to make it almost impossible to get a new, legal copy of XP, just so they can boost Vista's market penetration.
    what OS they want?

  7. I think you're being a bit unfair..... by StressGuy · · Score: 4, Funny

    Seriously..you assume that all non slashdotters are NASCAR fans?

    I would really rip into you if it were not so busy following the Anna Nichole Smith scandal ;)

    --
    A goal is a dream with a deadline
    1. Re:I think you're being a bit unfair..... by DrDitto · · Score: 4, Insightful

      Yesterday I sat in a coffee shop for 3 hours. I heard two groups of people discuss who they thought was the father of Anna Nicole Smith's baby.

  8. Things have to *work* first.... by chaboud · · Score: 4, Interesting

    My mother in law saw Vista on my laptop, saw me searching, using the start bar, and using Office 2007. She was very eager to upgrade, and she asked how she could do that.

    I explained that she could buy the disc at a place like Office Depot, Best Buy, or wherever else she likes to get software (she's always just stuck with the OS on her machine from birth->death), but I also warned that she should make sure that the software she wants to run on her machine will run without problems before she bothers to do a big upgrade.

    Quickbooks, some realtor software, and something her office uses have notes about compatibility problems with Vista. She stopped looking after that.

    This is the first Windows release that I've used in which roughly half of the things I install have had some compatibility issues, noted in advance or discovered by me. It doesn't keep things from being usable in the general case, but it's more than just media FUD at this point.

    They/we will fix it with OS/software updates over time.

  9. Amazing! by TheOldSchooler · · Score: 5, Funny

    It's almost as if the crappy product with very little innovation is selling poorly, while the well thought out product that has some innovative features is doing nicely. Who woulda thought.

  10. Summary is misleading by donutello · · Score: 5, Informative

    Ballmer didn't "admit that previous sales forecasts were 'overly aggressive'".

    The implication of that statement is:
    - Ballmer/Microsoft issued a sales forecast in the past
    - They were pressured on the accuracy of said forecast
    - They admitted that their forecasts were overly aggressive.

    However, that's not what happened here. The sales forecasts in question were made by external analysts. In this case, it's Ballmer and Microsoft disagreeing with the forecasts. The word "admit" implies that you are conceding something that you tried to conceal before.

    Why does Slashdot need to spin every story to try and make it sound even more negative than it is?

    --
    Mmmm.. Donuts
  11. Are you sure you want to execute vista-jokes.exe? by Anonymous Coward · · Score: 5, Funny

    *Open FireFox*

    You are trying to open a web browser, do you want to open it?
    [ Continue ] [ Cancel ]
    *continue*

    This web browser was not signed by Microsoft, operation aborted.
    [ Okay ]
    *click* *Open IE*

    You are trying to open a program made by Microsoft. Good choice!
    [ Okay ]
    *click* *slashdot.org*

    You are opening a port to connect to an external website. Are you sure? It might be dangerous.
    [ Continue ] [ Cancel ]
    *continue*

    You are connecting to Slashdot.org. Are you sure you want to go there? How about MSN instead?
    [ Continue ] [ Go to MSN ] [ Cancel ]
    *continue*

    You appear to be posting to Slashdot. Any comment you write might be read by third parties. Are you sure you want to continue?
    [ Continue ] [ Cancel ]
    *continue*

    You appear to be posting material that is disparaging to Microsoft. This is forbidden by section 66, paragraph 6 of your Windows Vista Super Mega Chair Monkey Team Hyper Force Go! ULTIMATE Edition EULA.
    [ Report Yourself to Microsoft for Being Naughty ]
    *BANG* ...

    For sale: Like-new computer w/Vista. Slightly shotgunned.

  12. Can't find XP on the low end anymore by rasper99 · · Score: 4, Informative

    It's interesting that Dell doesn't sell XP on the low end machines but it's still available on the mid and high end. Their consumer calls go to India and business calls don't. Are they turning the home users into a large beta test group using the cheaper support resources?

    They also have a laptop for $499 which they haven't had in quite a while. It's only available with Vista. Maybe M$ is giving it away (or almost giving it away) to Dell to infect the market?

    A quick check of the HP site doesn't seem to have any XP options even on the high end.