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Consumer Vista Upgrades Moving at Snail's Pace
Chester Freeze writes "During the holiday season, many shoppers bought PCs with the promise of quick, free Vista upgrades. The reality has been something else entirely: many Dell and HP customers are being told that they won't receive their copies of Vista before April. 'One source at a major OEM who spoke on condition of anonymity said that the real issue is that OEMs are still not sure which PCs are really ready to support Vista, and which PCs aren't... Customers who qualify for an Express Upgrade also qualify for OEM support for Windows Vista, even if their machines came with Windows XP. The last thing a Dell, Gateway, or HP wants to do is start sending out upgrades to customers who might have video cards that do not have particularly stable drivers yet (or sound cards, or RAID controllers, etc.). This could be a support disaster.'"
The last thing a Dell, Gateway, or HP wants to do is start sending out upgrades to customers who might have video cards that do not have particularly stable drivers yet
They haven't had qualms about that in the past. What's stopping them now?
Wizard Needs Food, Badly
I used up all my good Vista jokes on the last article! :-(
Believe it or not, some people are just brainwashed.
We had someone (not a techie, but a user with a silent L) verbally call Vista the "latest and greatest." (Personal aside, I want to find whoever coined that term and just beat them to a bloody pulp.)
Never mind we're having nothing but problems getting it working for them; they seem oblivious to this. (And no AV support until May...)
MS should just cut to the chase and call the next Windows what it is... "Windows Shiny Car Keys" *dingle, dangle* You like the new shiny, don't ya? Shiny shiny!
You: So where is it?
Lawyer: It doesn't have a location, it's a license.
You: So what does that mean?
Lawer: It means we fulfilled our legal obligation. Good day.
Ah, I see now what Microsoft meant when they said that Vista would create over 100,000 new jobs in the US and in Europe: Support desk jobs for the resellers.