IT Departments Fear Growing Expertise of Users

flatfilsoc recommends a long article in CIO magazine on users who know too much and the IT leaders who fear them. Dubbing the universe of consumer technology the "shadow IT department," the article highlights the extent to which the boundary between users' workplace and home have broken down. It notes the increasing clash — familiar to anyone who works in a company with an IT department — between users' home-grown productivity boosters and IT's mandate to protect corporate data. The inherent tendency of the IT department to want to crack down and control technology that it doesn't supply should be resisted at all costs, according to CIO. The article outlines strategies for co-existence. It just might persuade some desperate CIO somewhere not to embark on a career-limiting path of decreeing against gmail and IM.

Comments

Re:Yeah, what he said....

[Jhon]

Yeah... now long would it take to pencil a screen full of data vs. cut/paste?

We're not just talking about teaching employees how to protect data, we're PREVENTING employees from stealing data. That job has been assigned to us by the feds via medical compliance regulations.

How about the IT guys start teaching safety instead of just bitching about how little the employees know about it.

How about ignorant ACs keeping STFU instead of bitching about stuff they know nothing about?

Re:Way to spread FUD.

[db32]

I can't believe you tried to put R2 on a production network. For shame, incidentally, due to lack of revenue we are reducing your department's manning starting with you, and hiring more IT staff to research the problems in production. Have a nice day.