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Consumer Revolt Spurred Via the Internet

sas-dot writes "UK's newspaper Independent outlines the brewing consumer revolt being fomented on the web. 'Consumer militancy' is becoming ever more common, as individuals join forces on the internet to fight back against the state and big business. Businesses from banks to soccer clubs have been the target of these groups, in each case facing the fury of consumers who feel they have been wronged. For example, 'A mass revolt has left the high street banks facing thousands of claims from customers seeking to claw back some of the £4.75bn levied annually on charges for overdrafts and bounced cheques. More than one million forms demanding refunds have been downloaded from a number of consumer websites. The banks are settling out of court, often paying £1,000 a time.' Are these kinds of organized 'advocate mobs' going to be the future of internet activism?"

11 of 309 comments (clear)

  1. Must just be in England... by cayenne8 · · Score: 5, Interesting
    "'A mass revolt has left the high street banks facing thousands of claims from customers seeking to claw back some of the £4.75bn levied annually on charges for overdrafts and bounced cheques. "

    I'm actually surprised at the apathy shown towards the Bank of America fiasco of exploiting loopholes in the law to allow them to open accounts and credit cards for illegal aliens!!

    I figured there would have been a much larger rush of people to move their accounts away from them.

    I guess aiding and abetting law breakers just isn't enough to get the typical US citizen's ire up....

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    1. Re:Must just be in England... by hal2814 · · Score: 4, Interesting

      "I guess aiding and abetting law breakers just isn't enough to get the typical US citizen's ire up"

      At least someone is getting money from illegal aliens in that scenario. I withdrew my money from BoA after Clark Howard brought to light the man who was jailed after he asked a teller to verify a shady check, she verified it was genuine, and then he was jailed for cashing that check since it was a fake check. But no, I don't particularly care that a bank is profiting from our government's inability to properly enforce immigration laws.

    2. Re:Must just be in England... by Anonymous Coward · · Score: 1, Interesting

      >I'm actually surprised at the apathy shown towards the Bank of America fiasco of exploiting loopholes in the law to allow them to open accounts and credit cards for illegal aliens!!

      So... this is a problem... why? That law seems pretty damn stupid to me. Who does it protect? If you have money and want to put it in a bank, why should your citizenship matter? For that matter, why should it even matter if you're a criminal or not, as long as the money put in the bank was legitimately earned? Unless you plan to rob the bank, of course...

      Seems to me a law like this is just another case of racism (or, I guess in this case, some form of jingoism?) and the bank is doing a good thing trying to get around it. Fortunately, in Canada, we don't have laws against people opening bank accounts (or at least we don't have them that I know of).

    3. Re:Must just be in England... by cayenne8 · · Score: 4, Interesting
      "By the way, isn't it better that they're putting their money into the bank system, where it can be reinvested back into the economy?"

      No...we should be enforcing existing laws, and possibly make some stronger ones that make it virtually impossible to earn a living in the US without proper, legal documentation for immigrant workers. If you withold banking privs, make it impossible to wire money, prosecute employers that hire illegal aliens and make it impossible for illegas to get a job, cut off all social services....basically make it impossible to live in the US as an illegal, dry up all incentive to come here illegally...THEN, you'll have solved the problem. They will leave if they can't work or get a govt. handout.

      I'll agree at the same time, there needs to be a streamlined method of legally getting citizenship (hopefully the end goal of all immigration)...and make it easier to get a temporary visa which would allow the above to be set up for a legal immigrant worker.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    4. Re:Must just be in England... by drinkypoo · · Score: 2, Interesting

      Maybe people don't consider this to be a big issue. Usually, to spark a boycott, you need something really unexpected or shocking, which would rally the people into action. A good example of this is Shell, when it tried to sink an oil platform in the North Atlantic, which resulted into massive boycotts all over Europe

      Or, prior to the fall of Apartheid, BofA's massive investment in pro-Apartheid South Africa. Which is what got me to remove all my funds from their bank.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:Must just be in England... by networkBoy · · Score: 3, Interesting

      No, I'm worried about my future high-schooler aged child's cabbage picking job.
      People say that the reason the illegals do these jobs is because no-one else will. I call BS. This is easily like the fast food jobs in the city, a high-school or JC job for extra cash while still living at home.

      Mind you I don't fault the immigrants, illegal or otherwise for wanting to come here to better their life, but I firmly believe that starting off by entering the country illegally is the wrong way to do it. A large percentage of specific crimes in high immigrant areas (drug and robbery issues in LA for example) are committed by illegal (and often gang members) immigrants. While I realize that these people may be the minority of their total population, the easiest way to deal with it is deportation of all illegals.
      [ditribe]
      Christ make work visa's easier to get for Mexicans, I DON'T CARE, just stem the tide of people who are outside the system. If they have a work visa then they can get an international drivers license (no need for a state ID) and they can get a TIN (no need for a SSN) and with those two pieces of data along with their passport they can buy US car insurance if they drive. It's all within the existing legal framework. Enforce what we have and tell Pres Fox to go fuck himself when he complains about how we treat illegals in our country. Heaven forbid you enter Mexico illegally. You're below the child molesters in Mexicali prison.
      [/diatribe]

      Ta,
      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  2. Yes, yes they will by smooth+wombat · · Score: 4, Interesting
    Are these kinds of organized 'advocate mobs' going to be the future of internet activism?


    Yes, yes they will. See the current bruhaha over Bank of America and their giving credit cards to illegal aliens as well as allowing unapproved documents to be used to open accounts.

    Even, gasp!, Michelle Malkin is getting into scrum and accusing the Bush administration of ignoring and condoning the actions of Bank of America.

    One need only do searches for things like "lawsuit Match.com" to see that (maybe) consumers will be getting the upper hand. Until businesses bribe, er, lobby, Congress to protect them that is.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  3. Stating a general theory of political reality. by GodInHell · · Score: 4, Interesting

    We are the people. Individually we are weak. Together we rule the world.

    Those who oppress us cannot do so unless we help them. Those who go against our-selves rampant, shall suffer the only possible consequence.

    As humanity learns to speak with one another, breaking down barriers of distance, language, and culture, the existing governmental powers are going to have a very interesting dillema on their hands. One people, one world, one government.

    -GiH
    The preceding has been your dose of political idealism for the day. Overdosiong on political idealism may lead to conspiracy theories, or dellusions of power. Use only as recomneded.

  4. Banks have it coming to them by Alioth · · Score: 2, Interesting

    The banks have it coming, they really do. Unfortunately, when this happened to me, HTTP was brand new and only geeks used it, and I was still a student.

    I had to pay a deposit to my landlord for a new place I was going to rent. Unfortunately, due to a foul up which was entirely my fault, this put me something like £1 overdrawn (a trivial amount in anyone's book). So the bank sent me a letter that they were going to charge me (IIRC) £25 for unarranged borrowing and a further £3 per day for each day overdrawn! Then they took the £25 out just before my first pay day, making me overdrawn AGAIN, causing them to charge me £25 again for unarranged borrowing as a direct consequence of them charging me for the previous problem! You'd think before they charged you they would check that the charge wouldn't cause you to go overdrawn again and be charged again.

    Of course they refused to refund it. Natwest - bastards. They used to like also withdrawing the funds on a cheque written the day it hit the payee's bank, but not add the funds on a cheque you were paying in for 3 to 5 days.

    If my current bank tries that trick, I will move my account elsewhere - including my mortgage. I'll make sure it ends up costing them more than it does me.

  5. Also by geekoid · · Score: 2, Interesting

    yes, we should also put in some stronger laws that make it impossible to share music.

    Also, we should put governors in all cars so they can't go over 65MPH.

    Oh, and all computers should report to government agencies to help prevent crime.

    Here's on for you:
    In new Mexico there are farms the pay over 10 bucks an hour, and have benefits, and they can't find anyone to do the work. Picking is a very hard, and supprisingly skilled labor. Most peopel would rather take there 5 dollar an hour fast food job rather then pick.

    It used to be, migrant workers came to the US, picked, got paid, took the money back home with them and the end of the season.

    While here they would, of course, spend money.
    remember, this is to do a job NO LOCAL CITIZEN WILL DO.

    Of course, you could pay 100 dollars an hour, but all that will do is make it so everyone needs to get a 75% pay raise which would make 100 bucks not very valuable.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  6. Nothing new. by Irvu · · Score: 2, Interesting

    Honestly, this kind of networking is what has happened before as have mass runs on stores and banks of the type described. The only difference is in how the groups are organizing and the speed with which it is happening. And Amen I say. The public does not exist to serve the state or business. Those fat bastards exist to serve us!