Consumer Revolt Spurred Via the Internet

sas-dot writes "UK's newspaper Independent outlines the brewing consumer revolt being fomented on the web. 'Consumer militancy' is becoming ever more common, as individuals join forces on the internet to fight back against the state and big business. Businesses from banks to soccer clubs have been the target of these groups, in each case facing the fury of consumers who feel they have been wronged. For example, 'A mass revolt has left the high street banks facing thousands of claims from customers seeking to claw back some of the £4.75bn levied annually on charges for overdrafts and bounced cheques. More than one million forms demanding refunds have been downloaded from a number of consumer websites. The banks are settling out of court, often paying £1,000 a time.' Are these kinds of organized 'advocate mobs' going to be the future of internet activism?"

Comments

Must just be in England...

[cayenne8]

"'A mass revolt has left the high street banks facing thousands of claims from customers seeking to claw back some of the £4.75bn levied annually on charges for overdrafts and bounced cheques. "

I'm actually surprised at the apathy shown towards the Bank of America fiasco of exploiting loopholes in the law to allow them to open accounts and credit cards for illegal aliens!!

I figured there would have been a much larger rush of people to move their accounts away from them.

I guess aiding and abetting law breakers just isn't enough to get the typical US citizen's ire up....