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All Microsoft Updates Phone Home

juct writes "In the wake of heise Security's report on the garrulous WGA Notification, Microsoft has now supplied additional details on the data sent. They have revealed to developers that apparently all updates relay information to the company in Redmond."

56 of 233 comments (clear)

  1. What if. . . by smooth+wombat · · Score: 3, Insightful

    you don't go through Microsoft Updates but instead go to their Security Search and manually download each patch?

    Since you've never activated WGA, does that mean you're invisible to Microsoft?

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    1. Re:What if. . . by HateBreeder · · Score: 2, Insightful

      Some apps, require "validating" your copy of windows before installation.

      Windows Defender for instance, comes as local executable - but obviously, the WGA authentication is remote.

      probably a non-issue anyway.

      --
      Sigs are for the weak.
  2. All updates relay Information... by HateBreeder · · Score: 2, Insightful

    That's hardly surprising.
    Considering that most of these applications are installed via the windows-update site...
    I doubt you could even maintain a session without sending information back to the web-server.

    I say: nothing to see here, move along.

    --
    Sigs are for the weak.
    1. Re:All updates relay Information... by Jah-Wren+Ryel · · Score: 5, Interesting

      That's hardly surprising.
      Considering that most of these applications are installed via the windows-update site...
      I doubt you could even maintain a session without sending information back to the web-server.

      Yeah totally, because:
      • Computer make and model
      • Version information for all installed Microsoft software
      • Plug&Play ID numbers of hardware devices
      • Globally Unique Identifier (GUID)
      • BIOS name, revision number, and revision date
      are all necessary to download a single specific update not to mention maintain a session to the web-server.
      --
      When information is power, privacy is freedom.
    2. Re:All updates relay Information... by Lothsahn · · Score: 5, Insightful

      I'll bite:
      Computer make and model -- needed for drivers for specific manufacturers and models. Do you really want to apply a HP patch on a Dell system?

      Version information for all installed Microsoft software -- Needed to calculate whether or not updates are needed for Windows Media player, etc. Remember, Windows update does more than just Windows--it also updates all included bundled software with Windows.

      Note: Sending information about non-bundled software is needed for Microsoft Update, but not Windows Update. Perhaps lazy coding there--wouldn't YOU want to share the hardware/software detection code for both update utilities?

      Plug&Play ID numbers of hardware devices -- Well, it does update hardware drivers...

      # Globally Unique Identifier (GUID) -- This seems completely unnecessary.

      BIOS name, revision number, and revision date -- I'm not sure, but I believe they may also provide manufacturer-supplied BIOS updates for some manufacturers.

      I'm no huge fan of Microsoft, and I'm not saying Microsoft isn't misusing the information, but in 4 out of 5 cases this seems necessary for the service they are providing. Remember, Windows Update updates drivers, hardware, and bundled software too. Microsoft Update services Microsoft software as well.

      --
      -=Lothsahn=-
    3. Re:All updates relay Information... by ValentineMSmith · · Score: 3, Insightful

      Um, no. None of this needs to be sent back to Microsoft to determine which updates need to be downloaded. The local Windows Update control should download a list of all available patches, make the comparisons locally, and then download only the needed patches. They have no need to know what my computer make, model, shoe (and/or bra) size is. Which is one of the reasons that this is being written on a brand spanking new MacBook Pro

      --
      Karma: Chameleon - mostly influenced by bad '80s New Wave music
    4. Re:All updates relay Information... by W2k · · Score: 2, Insightful

      You realize that the complete list of patches and optional downloads, for all supported versions of all supported products, is likely to be freaking huge? You wouldn't want it downloading that every time you run Windows Update - especially not dial-up users.

      --
      Quality, performance, value; you get only two, and you don't always get to pick.
    5. Re:All updates relay Information... by trianglman · · Score: 2, Interesting

      What would be the difference? If you are downloading updates for a driver, one could reasonable infer that you have the hardware for that driver. Its just whether they are being told you have a piece of hardware or whether you can make a reasonable, educated guess, they are going to get the same results either way.

      --
      Clones are people two.
    6. Re:All updates relay Information... by ValentineMSmith · · Score: 2, Insightful

      Define "freakin' huge". Depending on how they wished to encode it, I'd put a guess in at a document around 150-200k or so. I'll go so far as to say 500k tops. That may be an extra 10 seconds on my DSL line. Compared how long it took that stinkin' ActiveX control to initialize in IE, even an extra minute or two would get lost in the underflow.

      --
      Karma: Chameleon - mostly influenced by bad '80s New Wave music
    7. Re:All updates relay Information... by drinkypoo · · Score: 2, Interesting

      Computer make and model -- needed for drivers for specific manufacturers and models. Do you really want to apply a HP patch on a Dell system?

      Mu.

      HP and Dell don't do their own driver patches. They do roll up other people's drivers in their own packages, but they simply use the drivers of others.

      There ARE non-driver patches for both, but they're related to special, custom software. For example HP has their own version of the software that goes with the Infineon TPM chip inside this HPQ laptop. But Microsoft isn't going to be delivering those patches to you.

      Absolutely the only thing they need to provide updates are device and vendor IDs. For ISA and PCI cards that's provided by PnP. For USB devices, it's part of the initial conversation with the host, as well as for bluetooth. I don't know precisely what PCI-E does, but it's probably the same old PCI/PnP-style vendor and type.

      Note: Sending information about non-bundled software is needed for Microsoft Update, but not Windows Update. Perhaps lazy coding there--wouldn't YOU want to share the hardware/software detection code for both update utilities?

      The code is probably already able to distinguish between OS information and everything-else information. This can only be a deliberate decision. Wouldn't you want to retrieve as little data as possible to minimize the effects of bad network links and to avoid having unnecessary data complicating your life? Of course you would. Unless you wanted that data...

      BIOS name, revision number, and revision date -- I'm not sure, but I believe they may also provide manufacturer-supplied BIOS updates for some manufacturers.

      I've never seen one. I think they did deliver me a video bios update once though. Anyone know this for sure?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    8. Re:All updates relay Information... by QRDeNameland · · Score: 5, Insightful

      You realize that the complete list of patches and optional downloads, for all supported versions of all supported products, is likely to be freaking huge? You wouldn't want it downloading that every time you run Windows Update - especially not dial-up users.

      I seem to remember Windows Update in Win2000 prominently displayed a message: "Checking your computer for installed updates...this is done without sending any information to Microsoft." And it only downloaded the updates I needed, not every one for every supported product.

      Did something fundamental change as to why that system can't work anymore?

      --
      Momentarily, the need for the construction of new light will no longer exist.
    9. Re:All updates relay Information... by W2k · · Score: 2, Informative
      Apparently. That message is not there anymore. Instead, Microsoft Update displays this:

      Concerned about privacy? When you check for updates, basic information about your computer, not you, is used to determine which updates your programs need. To learn more, see our privacy statement.
      Surprisingly, the linked statement is not written in lawyerspeak.
      --
      Quality, performance, value; you get only two, and you don't always get to pick.
    10. Re:All updates relay Information... by PitaBred · · Score: 2, Insightful

      So send them "I'm running WindowsXP, SP2 (or later)" and get the list of drivers, etc. for just that sub-version, and then all applications. I mean, I do an update for my Ubuntu system, and that has MANY more packages that Microsoft even ships. And it still goes pretty quickly. There's no need to send them all kinds of info about your system unless something fails, and you click "Yes, of my own free will, I'll help this giant corporation that treats me like a criminal fix their buggy software for no recompense"

    11. Re:All updates relay Information... by mackyrae · · Score: 2

      I'll bite:
      Computer make and model -- needed for drivers for specific manufacturers and models. Do you really want to apply a HP patch on a Dell system?
      Plug&Play ID numbers of hardware devices -- Well, it does update hardware drivers... Why? If you're computer's working just dandy, why change the drivers? Last time I did a driver update through the MS Update thing, I ended up wtih 8-bit color and a 640x480 resolution on an nVidia card (not some relic from the 80s). Update, my ass! That's a downgrade! I don't trust their driver updates. They just break stuff. And hey, if it ain't broke, don't "fix" it!

      BIOS name, revision number, and revision date -- I'm not sure, but I believe they may also provide manufacturer-supplied BIOS updates for some manufacturers. Not that I've ever seen. If I recall correctly, BIOS updates are generally done from boot floppies.

      Remember, Windows Update updates drivers, hardware, and bundled software too. Microsoft Update services Microsoft software as well.
      They update your hardware? I'll take a video card with 512MB VRAM in place of the Intel with 8MB shared, thanks. Oh, and a nice flat screen while you're at it.
      --
      look! it's a bird, it's a plane, it's....a girl? yes, a girl browsing Slashdot on Linux
    12. Re:All updates relay Information... by zmollusc · · Score: 2, Insightful

      Well, there is probably only a few k of data per machine, so you could easily maintain a database of all the copies of windows phoning home. It would just take a few computers, some bespoke software and a fair bit of cash. You could work out what to do with the data later, maybe a targetted "you have been using this pirated os for yonks, give us fifty bucks or we will sue your ass, here are some of the data we will be showing the judge.." mailshot? It would cost pennies to send out, but rake in $$$.
      Hey! Maybe that is where all the real programming effort at redmond is going?

      --
      They whose government reduces their essential liberties for temporary security, receive neither liberty nor security.
  3. Reverse double-speak? by blakmac · · Score: 3, Insightful

    "When the product IDs and product keys found belong to legal software, Microsoft will delete the data right away; only in cases of suspected software piracy will it store the data, the company has said. In the blog, the company once again explicitly states that it does not use the information gathered to identify or contact users." ...so we are expected to believe (by this wording) that they WILL keep the information relating to illegal installations, but not use it to identify the person using it. Why does that sound like a lie?

    --
    http://wstewart.php0h.com - the sugarbuzz project blog
    1. Re:Reverse double-speak? by AJWM · · Score: 2, Informative

      Well, see, they don't use the illegal IDs and product keys "to identify or contact users". But they do also grab the IP number that those came from. Now, they may not use that IP info either, but if a list of IP numbers and illegal product tags were to be passed along to, oh, say, the BSA (Business Software Alliance, not the Boy Scouts of America, aka the enforcers), and the BSA were to ask ISPs for a name and address corresponding to that IP...

      So Microsoft isn't using that info (and certainly not that specific item of info) to contact users, but they might be passing it on to someone who is.

      Typical Microsoft statement; parsed carefully and in the right context, it might well be literally true, and it sounds good, but it could well be misleading.

      --
      -- Alastair
  4. Nothing to see by HomelessInLaJolla · · Score: 3, Insightful

    There really is nothing to see for those who are technically literate to the operation of modern systems. This sort of thing, however, should be included as a sticker on the front of all MS products as the majority of the population probably does not think about the consequences of callbacks. Most consumers, whom I've met, actively avoid products which obviously track their movements unless the product is highly desirable (eg. cellular telephones). Making the reality of callbacks more popularly known would have a definite impact on the decisions which consumers make.

    --
    the NPG electrode was replaced with carbon blac
    1. Re:Nothing to see by Mr2cents · · Score: 4, Insightful
      First the say:

      With some updates such as the WGA Notification, the installer transmits data that Microsoft says it merely requires for quality control purposes and to improve the installer itself. and in the next paragraph:

      When the product IDs and product keys found belong to legal software, Microsoft will delete the data right away; only in cases of suspected software piracy will it store the data, So when you are a legit user, they don't care about the quality of your software. They're only interested in the quality of pirated software.
      --
      "It's too bad that stupidity isn't painful." - Anton LaVey
    2. Re:Nothing to see by cp.tar · · Score: 2, Insightful

      Am I the only one who thinks this:

      your Product ID and Keys are legitimate. Here is the authorization to download the software you requested; while you're doing that, I'll just take the Product ID & Key and toss it in the garbage, since I don't need it.

      is incompatible with this:

      the Product ID and Keys you just sent me for authorization to receive downloads appears to be on a list of previously used and hence suspicious Product IDs and Keys;

      I mean, if a legitimate copy gets authenticated, and later on an illegitimate copy using the same key cannot authenticate, somebody or something somewhere remembered the product ID and the install keys and whatnot.

      Therefore, they store everyone's data.

      --
      Ignore this signature. By order.
  5. I've said it before, and I'll say it again... by Arceliar · · Score: 4, Funny

    *In his best E.T. voice*
    P.C. Phone Home

    *ahem* I mean.. uhh.. I can understand wanting some information about the machines running one's software, as it helps understand the market and improve upon current design. But SOME of this information seems a bit excessive. Unless one plans to start banning specific pieces of hardware, but that's just evil.

    1. Re:I've said it before, and I'll say it again... by punxking · · Score: 2, Insightful

      I can understand wanting some information about the machines running one's software, as it helps understand the market and improve upon current design.

      Agreed, but they could tell users they are collecting up front, or even *gasp* ask for it first!

      --
      You can have my cynical agnosticism when you pry it from my cold, dead logic.
    2. Re:I've said it before, and I'll say it again... by dannannan · · Score: 2, Insightful

      Without telling Windows Update which software and hardware you have, and which patches you have installed in the past, your only option would be to download every patch for every application and device ever released. This would quickly become unworkable.

      D

    3. Re:I've said it before, and I'll say it again... by Rob+the+Bold · · Score: 2, Insightful

      I can understand wanting some information about the machines running one's software, as it helps understand the market and improve upon current design.

      True. They want the information. Maybe even for a reasonable purpose. So what's wrong with asking for it? I want 100 Billion Dollars. But if I just take it without asking, it makes people upset. I have a good reason: it would make me happy. It takes more than just a "want" to justify taking something, even for corporations.

      But SOME of this information seems a bit excessive. Unless one plans to start banning specific pieces of hardware, but that's just evil.
      I hadn't even thought of that angle. That is evil.
      --
      I am not a crackpot.
    4. Re:I've said it before, and I'll say it again... by deep_creek · · Score: 2, Interesting
      "But SOME of this information seems a bit excessive. Unless one plans to start banning specific pieces of hardware, but that's just evil."

      I have a few friends that play in the stock market and have said for a long time that they bet Bill uses this information to buy/sell stocks and $$$. Think of the unbelievable wealth of information. Which hardware/software/etc... are folks buying and what are they not buying? etc... etc...

  6. it's the price you pay, alas by swschrad · · Score: 2, Informative

    software vendors are firmly locked into the attitude that you, LICENSOR, have no rights other than to buy new stuff when we drop support for the old stuff and design the new stuff to only superficially work with the old stuff.

    like, for instance, all of the "cool features" use new runtimes and new features, and none of it is backwards compatible.

    so is anybody really surprised here? if the user hash code field they recover is all over the warez circuit, no matter what the EULA says, someday the number of hits on you is going to run over some trigger number in update. at that point, you will run into a block.

    had to reinstall windows ME legally on a machine last weekend. got all the critical updates pulled off on IE, and from that point on, update kept returning "thank you, you have a Mac, you can't update here." everything worked fine the next day, and I got the rest of the criticals done.

    I can only assume they have all sorts of wonderful blocks and trigger numbers over there, and since they own the software and you own only a cancelled check, it's just tough damn luck.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  7. Blog Translation by Tackhead · · Score: 5, Funny
    From the blog:
    > By learning at what point in the install process some users decide to abandon, we can put more effort into the right places in the installation wizard. Remember our goal with the wizard is to give more information so customers will be better informed. We heard from customers that they wanted more information about what the software was and how it worked so we created the install wizard to provide that greater context. Knowing this kind of information about the install wizard installations is critical for us to continue to improve the customer experience of WGA. If we are not hitting that mark, we can use this method to improve.

    By learning at what point in the install process some users decide to say "Fuck this, I didn't sign up for this!", we can put more effort into the right places in the installation wizard. Remember our goal with the wizard is to obfuscate and misdirect so customers will either not know how we're spying on them, or for those who figure it out, at least they won't be able to sue us over it. We heard from customers that they wanted to know what else were doing behind their backs so we created the install wizard to provide us with plausible deniability. Knowing this kind of information about the install wizard installations is critical for us to continue to propagate the viral meme of WGA and other notions, like software as a service, and ultimately the notion of an operating system as a subscription-based service, like we're doing with the Windows Vista self-destruct sequence. If we are not hitting that mark, we can use this method to slowly increase the amount of DRM we've crammed up your ass until you look like the Goatse Guy, and if we do it slowly enough, you'll not only pay us, you'll thank us for the privilege!.

  8. Re:No by asphaltjesus · · Score: 5, Informative

    My firewall detects the connections after doing manual installs. I know this because I've got production equipment we can't just let windows auto-update on. Based on my experience, WGA is just one of many apps/updates that phones home.

    Again, it's been this way for quite a while, and the information does not "perfectly" identify you, but each install has it's own signature as far as I can tell so they can deduce who you are pretty quickly.

    Why do you care now as opposed to all of the other Microsoft's-evil-OS stories on /.?

    --
    Got Trader Joe's? friendwich.com RSS feeds work now!
  9. EULA by Zapraki · · Score: 5, Interesting
    Like the article says:

    "In the Privacy Statement of Windows Update Microsoft grants itself fairly far-reaching rights... By way of justifying Microsoft's approach, alexkoc writes that the EULA, likewise presented by the WGA installer, also covered the relaying of such information."

    So I guess it might be a bit sneaky, but it has all been covered by WGA disclosures.

    An example of the XML returned when a user cancels an installation is available here, "just to allay any fears that Microsoft is using any personal information".

    So ya, I don't think this is a huge deal, nor particularly unexpected.

  10. Re:This is News Now? by cdrguru · · Score: 3, Insightful

    Is the executable digitally signed?

    Has the certificate covering the signer been revoked?

    Are you installing some Nokia application or are you installing a disguisted copy of Claria adware? If I get my hands on the private key for the company Nokia is using to build their application, I can sign anything I want as that company. It is up to them to revoke the certificate. Wouldn't you like to know?

    I know, if you had the source code you wouldn't need a digital certificate because you could compile it yourself and then you would know. After downloading the libraries it uses. And after checking through all of the source code and comparing MD5 signatures to make sure you have the correct version of all of the libraries, not some spyware-infected trojan.

    Sounds sort of like a digital signature to me.

  11. Pirates? by Sean0michael · · Score: 2, Interesting
    From the article:

    When the product IDs and product keys found belong to legal software, Microsoft will delete the data right away; only in cases of suspected software piracy will it store the data, the company has said. In the blog, the company once again explicitly states that it does not use the information gathered to identify or contact users.

    Seeing that Microsoft has done very poorly in correctly determining which installations of Windows are legitimate, how competently can they track legal software?

    --
    Funtime Candy Wow! - my plan for eventually conquering Japan.
  12. Success/Failure/______/etc./ (Profit?) by Mateo_LeFou · · Score: 5, Insightful

    TFA: "In the Privacy Statement of Windows Update Microsoft grants itself fairly far-reaching rights. Thus the information collected by the Redmond-based behemoth includes the computer make and model, version information for the operating system, browser, and any other Microsoft software for which updates might be available, Plug&Play ID numbers of hardware devices, region and language setting, Globally Unique Identifier (GUID), Product ID and Product Key, BIOS name, revision number, and revision date"

    Kinda sad that we just assume letting vendors capture all this info is part of the game (i.e. necessary to make the update work right). Wrong. When I do "yum upgrade" -- as far as I know -- not a single piece of information about my system goes up the wire. Correct me if I'm wrong.

    --
    My turnips listen for the soft cry of your love
    1. Re:Success/Failure/______/etc./ (Profit?) by HangingChad · · Score: 3, Insightful

      Kinda sad that we just assume letting vendors capture all this info is part of the game

      It's a gradual process. Ever been stopped on the way out the door at Costco? You're basically proving to the door lackey that you're not stealing anything. Since when is proving you didn't steal anything between the check stand and the door become part of the game? Because people let them get away with it.

      Companies will keep doing whatever until customers push back. MSFT will keep being the invasive, WGA promoting rat bastards they can be until people extend their middle finger toward Redmond and learn a different operating system.

      The door lackey at Wal-Mart tried stopping me the other day and I refused to prove I didn't steal anything, especially considering she had just watched me walk away from the check stand. I told her that if she thought I stole something to call the cops and walked out.

      --
      That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    2. Re:Success/Failure/______/etc./ (Profit?) by PitaBred · · Score: 2, Informative

      The difference is that yum can only infer that from data you voluntarily send to them every time you query for updates. Yum says "Send me the package list for FC6 on the x86 architecture", and that's it. The server gets your IP address as a side effect, and your system version. That's a far cry from that list of crap that Microsoft gets, and never says they're sending. I'm really not comfortable with sending all that info, especially since they don't explicitly state that it's happening. What other info can be asked for through their API? What about limits on info in the EULA? What other info might they send for "research" purposes?

    3. Re:Success/Failure/______/etc./ (Profit?) by veganboyjosh · · Score: 3, Funny

      Ever been stopped on the way out the door at Costco? You're basically proving to the door lackey that you're not stealing anything.

      you mean...they're not checking to make sure i didn't get overcharged?

    4. Re:Success/Failure/______/etc./ (Profit?) by HermMunster · · Score: 2, Insightful

      Microsoft is not the police and no they have no right to check, at least not without your explicit permission. The police are enforcement agents put in place by publicly elected officials and they are checked for balance by the court system and the laws of the nation we live in. These individuals are not permitted to enter your home (as your computer is an extension of your home) and search you for stolen goods. Even the police can't do that even if they KNOW themselves that you are in possession of stolen goods. It is about proving it. Another check and balance is by the court system to bring to trail those they believe they can win a case against. They are only allowed to charge you with crimes they can actually prove. They are not allowed to say that they think you are and that they can collect any information they want during that time.

      This process is akin to the government taping your telephone against your wishes and collecting information. It is akin to the phone company taping your phone and listening to see if you commit crimes and then dropping your service. It doesn't happen. The phone company doesn't observe your private conversations even if they think you might be committing a crime because established law and procedures leaves that sort of police action in the hands of the police selected by those agents put in place by the elected officials.

      This is a police action, period. It is a violation of your privacy and to allow them to monitor you is an attack on your home.

      You gave them information when you activated Windows, you gave them information when you validated your copy for updates but when you told them no to the WGN program and others you told them it was not acceptable to send any information back about your computer.

      When are you guys going to get it through your head. You are relinquishing your privacy and that of your children's future privacy because you want to win some obviously flawed debate about whether it hurts you.

      This is infact, Orwellian and it is extremely bad practice. When you say no, it means no. It doesn't mean do it anyway because no one can prove it and no one can stop it.

      --
      You can lead a man with reason but you can't make him think.
  13. Re:What if. . .piracy were more difficult? by hguorbray · · Score: 3, Interesting

    Usually you will be forced to download WGA before you can get to other updates -and your new install of Windows XP or Vista will stop booting after about 45-60 days if it has not been validated online. Obviously there are OEM and corporate versions cracked versions which will install without online validation, but the requirement for WGA for software updates is probably still on.

    My hope is that is all of these things make running pirated versions of Windows more difficult -particularly in the developing countries where internet connectivity is spotty such that OSS can gain in popularity and use. This could end up being a real win for Linux and other OSS.

    cue stories of entire countries running off a single pirated copies of Windows and Office.....

    -I'm just sayin'

  14. NO PROBLEM by AnalogDiehard · · Score: 2, Funny
    When I installed Windows I used PENFOLD JACKSON when it asked for my name.

    I doubt M$ will want to retain THAT information...

    --
    Eternity: will that be smoking, or non-smoking? I Corinthians 6:9-10
  15. Perhaps.... by EmbeddedJanitor · · Score: 3, Funny

    MS is really running a P2P network through all its zombies (er, I mean, installs).

    --
    Engineering is the art of compromise.
  16. ...and they go further than that! by blindd0t · · Score: 3, Interesting

    For example, if you are using the Visual Studio 2005 IDE and use the integrated access to the online MSDN documentation, you can copy the URL from the address bar in VS2005 and paste it into firefox. What you'll find, in many cases, is Firefox asking you if you would like to download "HiddenCheck.exe". Though I have not seen this for some time now, I have recently found that there are a few pages in the online MSDN docs that load fine with IE, yet say the "Resource is not available" in Firefox. Of course, while I'm sort-of whining a little, I may as well go on to complain about how several of the MSDN pages only render properly in IE. :-( I can't trust them enough to use their own browser without feeling like I'm being watched, and I can't use an alternative browser in an attempt to try to protect my privacy. Granted, I'm not doing anything wrong, but that feeling of always being watched is enough to make anybody feel uneasy.

  17. UK/EU - Data Protection Act by stevedcc · · Score: 5, Interesting

    So, I live in the EU. We have rather stronger laws regarding companies holding information on people than you Americans do. I object to this information being collected on me. Whilst I can't stop them collecting it, I CAN force Microsoft to reveal all information they hold about me, after I pay an admin fee of around £10 and it'll cost them far more than that to provide it. One person is nothing, but if a whole bunch of irate people were to start asking for this information - MS would be very unhappy. Now if only EFF Europe or some other organisation would organise a pro-forma, and encourage a mass "ask MS to reveal what they hold on you" - as many people as possible in as small a window as possible. Geurilla consumerism is great fun!

    --
    todo - The developer's equivalent of confession: "Forgive me Father, for I have sinned..."
    1. Re:UK/EU - Data Protection Act by rzei · · Score: 2, Informative

      Why would you have to pay at all?

      At least in Finland, I can walk to every place that I suspect might have records on me and ask to be given those records, and the company or what ever, even the police have to comply. AFAIK you can also ask the data to be deleted.

      Also, AFAIK according to Finnish law Microsoft (which does have a company in Finland too) they should have in the open a document (or upon request) that specifies what information is being collected in to their registers.

      Too bad I don't use Windows :) but anyways.. I'm not a lawyer. It's just common sense that companies can't keep what ever records they want — secretly at least.

    2. Re:UK/EU - Data Protection Act by stevedcc · · Score: 2, Interesting

      Heh, "common sense that companies can't keep what ever records they want - secretly at least."

      It may seem common sense to you and me, but that's not how US citizens have it. And yes, we can ask for information to be deleted, but only if it's inaccurate. In the UK, we have to pay a small fee to cover some of the company's admin costs in getting the information and to act as a deterrent against people using this kind of thing for bullying tactics. Of course, since it's so much hassle for the company, you still can use it to bully; I did this to my bank once:

      Me: I'd like 3 duplicate bank statements please, for these months...

      Bank: That'll be £15 please

      Me: What's your fee for a data protection act request? can't I get access to all information you hold on me?

      Bank: £10

      Me: I may as well get all the information you have then, if that's cheaper

      Bank: That's all right sir, we'll do the statements for free

      Wasn't that nice of them :)

      --
      todo - The developer's equivalent of confession: "Forgive me Father, for I have sinned..."
    3. Re:UK/EU - Data Protection Act by Anonymous Coward · · Score: 2, Interesting

      > I CAN force Microsoft to reveal all information they hold about me

      Here's a link to Microsoft UK's data protection registration information, for the curious:

      http://www.esd.informationcommissioner.gov.uk/esd/ DoSearch.asp?reg=3273345

      However, if you paid your £10 and asked, he answer would probably be "nothing". The definition of "personal data" in the Data Protection Act (which you can read online at http://www.opsi.gov.uk/ACTS/acts1998/80029--a.htm - do have a look, it's not too hard to decipher; all EU states have essentially equivalent legislation) is

        "personal data" means data which relate to a living individual who can be identified-
            (a) from those data, or
            (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller.

      I think they would claim that they cannot identify you from the information that they record. Any thoughts?

  18. Killing suggestions by HomelessInLaJolla · · Score: 2

    I'm not suggesting that it will keep people from buying MS products (though that would be nice, in the long run). What is more important is to encourage a frame of mind in the American consumers that such things can and do happen, on a regular basis, and the people who are making use of those systems may have some very severe ulterior motives.

    With respect to "ulterior motives" most American consumers are nearly completely compromised by their consumerism mindset. People, in general, need careful guidance to stay focused on things which are important but which may be hidden from plain sight.

    --
    the NPG electrode was replaced with carbon blac
    1. Re:Killing suggestions by Raistlin77 · · Score: 3, Interesting

      Don't get me wrong, I think it's a great idea. However, you'd be hard pressed to find any major software company that would willingly put such a label on their products. People definitely need guidance to stay focused on the important things, but it seems that the only play in most large American corporations' playbooks is the Kansas City Shuffle.

    2. Re:Killing suggestions by rtb61 · · Score: 2, Insightful
      I have stopped identifying myself on windows machines some time ago, well at least on the windows partition, I have a different attitude towards the Linux partition.

      One wonders what happens when M$ does this over international boundaries.

      Not to mention the WGA 'agreement' basically constitutes extortion, "agree to our pervasive invasion of your privacy, or we leave your computer exposed to publicly disclosed security threats that we created in the software".

      M$ speak yet again, 'they' will not use it to personally identify you but they didn't say anything about passing on the information to the BSA, RIAA or the MPAA where 'they' will personally identify you and now with Vista tracking and monitoring everything the even partially resembles a media file, doesn't it make you fell all warm and cosy that M$ is keeping you safe from those nasty little pirates in your own family.

      --
      Chaos - everything, everywhere, everywhen
  19. YIKES! SQLServer, DB2, Oracle, or TeraData? by mosel-saar-ruwer · · Score: 4, Insightful


    "In the Privacy Statement of Windows Update Microsoft grants itself fairly far-reaching rights. Thus the information collected by the Redmond-based behemoth includes the computer make and model, version information for the operating system, browser, and any other Microsoft software for which updates might be available, Plug&Play ID numbers of hardware devices, region and language setting, Globally Unique Identifier (GUID), Product ID and Product Key, BIOS name, revision number, and revision date"

    There are what - like a billion or so computers in the world running an M$FT operating system?

    And e.g. Windows 2000 is now up to something like 125 or 150 Critical Updates since SP4?

    And they're keeping track of all of that data?

    That's a database that would make the NSA green with envy.

    Can SQLServer handle a load like that?

    Or would you be looking at something specialized, like what National Cash Register built for Wal-Mart?

  20. List of data sent back by trianglman · · Score: 4, Informative

    From the WGA Blog

    • Source ID (which product is requesting an update) - necessary to get the right patches
    • Event Code - Not sure what sort of events this is tracking, curious, but not necessarily evil
    • Version - I assume this means version of the updater, but could mean version of the base software, either way see #1
    • Hash of the event - good security check
    • Custom Data - completely unexplained, this is what worries me the most in the list
    • Return Code - ok from a usability standpoint (most websites track when users leave, so I put this in the same class as that)
    • Part of a domain? - no reason for this to be sent, as far as I can see
    • Partial binary product key - piracy reasons? Can't think of any other good reason for this
    • WPA hash - also unexplained, but probably related to the above
    • OS version - see #1
    • User locale ID (langauge) - reasonable if they are presenting nationalized dialogs, removes a prompt from the user
    • System locale ID (computer default language) - don't see much of a reason for this except as a backup for the first, odd
    • Diagnostic code - reasonable for debugging
    • Client Id - i.e. GUID - why do they get this if they aren't using it for user tracking
    • HD volume serial - no reason for this, except user identification
    • Computer security hash - see above
    Other than those last identifiers, most of the information I see requested make sense.
    --
    Clones are people two.
    1. Re:List of data sent back by inviolet · · Score: 3, Funny

      Other than those last identifiers, most of the information I see requested make sense.

      Other than that, Mrs. Lincoln, how did you enjoy the theatre?

      --
      FATMOUSE + YOU = FATMOUSE
  21. Simple solution by G00F · · Score: 2, Informative

    Here is the fix,

    on a *Nix box, say maybe the DNS server
    vi /etc/hosts
    127.0.0.3 genuine.microsoft.com

    For windows
    edit c:\windows\system32\drivers\etc\hosts
    0.0.0.0 genuine.microsoft.com

    --
    The spirit of resistance to government is so valuable on certain occasions that I wish it to be always kept alive
    1. Re:Simple solution by schwit1 · · Score: 4, Informative
      Doesn't Windows ignore the HOSTS files when it suits them?

      http://yro.slashdot.org/article.pl?sid=06/04/16/13 51217

  22. Re:Next privacy policy change by jacksonj04 · · Score: 3, Insightful

    They're not even tracking down individual users for marketing purposes.

    How many slashdotters look at their website logs to see how many people visit and what they use to do so? I'm willing to bet a huge amount of people do, and they're the same people who bitch about MS updates phoning home. To complete HTTP requests you don't *need* anything more than the actual request and an IP address, yet somehow the logs include things like browser versions, screen resolutions and operating systems. You don't complain about those.

    Aggregate data is needed to gauge how a product is being used in order to improve it, be it your website, software, a car, a lawnmower or something else. When MS start actively using personally identifiable information to personally target things then I'll worry, but until that day I have no problems with them knowing that 82% of their user base has installed security patch XYZ.

    --
    How many people can read hex if only you and dead people can read hex?
  23. Re:Surprised? by HermMunster · · Score: 4, Insightful

    It is a violation of privacy and Microsoft is sending information back to their location for storage or not against the wishes of an individual.

    If you break the law it is still up to the police and the courts to follow legal procedure to catch you and prove you broke the law and then to punish you commensurate with the proven charges. Even if you steal something and they know you stole it they can't do anything about it till they prove it. Part of that process is to get the legal search warrants and other court orders to permit them to do this.

    Microsoft is a civil organization which is usurping the rules of law that were well established. In fact, they are effectively searching everyone's home every time to prove they are not in possession of stolen goods. The government can't do that. Microsoft should not either.

    Any information sent to them without our express permission is a violation of our privacy whether they store it or not. It is not permissible for them to blatantly flaunt in our faces the fact that there is no one there to stop them and if you try you won't have the resources to do so.

    Again people, remember the computer you have is an extension of your home. It is not a playground for microsoft to do what they want. Would you allow them to come into your home to inventory your belongings and then make you account for all those things you may purchase after the fact? Would you let them check on you any time they choose? Hell no. You would never let anyone into your home to do that. So, why on fucking hearth are you letting them search your computer to inventory your system to send private information back to their offices? Is it because it isn't an inconvenience to you to allow them to do this? Because you have no recourse to stop them?

    So, you say that it doesn't hurt you to have them to enter your home and search it and report back to their offices? So, then would it hurt you to allow the government to do this if they could do it in such a non-invasive way? How about putting hidden camera's in say 20% of homes and no one knows they are there so you have at least an 80% chance of not being spied on!?! Would that be acceptable to you? Hell, 1 if 5 chance of being someone that is observed by the government. Once you got used to it, wouldn't it be acceptable to have the government then say 40% and up it over the next 10 years to 60% and then all the way? You would have become accustomed to having the government spy on you?

    I think you understand what I'm getting at. This is the same thing. You would not let the government do such a thing, and even some people feel cameras in public are a violation of our privacy.

    Microsoft is not the government and they have no rights to do what they are doing. They should not be collecting any information unless you explicitly permit it.

    As I have said in other posts. This is about them collecting as many pieces in their databases as possible. Having this information gives them a lot of leverage.

    Have you heard about how the patent office has claimed that file sharing software is a threat to national security? How about a monopoly power that has control over 90% of the worlds computers able to go into your computer and home unchecked by any sort of mechanism that is designed for checks and balances? You think that is less a threat to national security than it is to allow people to share information between 1 or 2 or more party members. Either the comments by the patent office are totally ludicrous or no one is willing to accept that this sort of unchecked behavior by a company in control of 90% of the worlds computers is a threat to national security.

    --
    You can lead a man with reason but you can't make him think.
  24. Not really - here's what it is by Anonymous Coward · · Score: 2, Informative

    My brother works on the Windows update team in Redmond. Just to clear things up, here's what I know:

    1) Since there are so many update events, the client software only sends a random sample ~10% of all events to the server. This was added in one of the more recent changes to the Windows Update s/w.

    2) Yeah, they have a *huge* data warehouse that they store all that info in. It's SQL Server 2005 and one of the larger SQL Server installs in the world. From what he tells me, they get millions of new rows each day, so they can only keep 1 year of data available online in the database (everything else gets moved off to tape or to another database). BTW, it's in the terybytes.

    3) They use this data to help better serve their customers. They have a reporting/analytics solution built on top of that Data Warehouse. They can analyze history by region, by service pack, by language, etc. So they can make better strategic decisions with that info and in a more timely manner (it's updated daily).

    Look, here's one example where that data is useful for them - if a few customers call up and say there update is failing, a tech support person can look at some data for that customer's region, or service pack, or update and see if there are any trends there to help move the case along (i.e. maybe a trend shows that a bunch of users with that OS are having problems with that update).

    No comment on the privacy issues - all they know about is your computer's GUI and your IP address (i.e. city/state/zip or region/country). Some are ok with that, many aren't.

  25. Re:Surprised? by cpghost · · Score: 2, Insightful

    The Microsoft vs. Government analogy is not quite right: Using Microsoft products (and agreeing to their EULAs) is like granting cops access to your home on your own free will. Cops don't need warrants if you invite them to come in! Government needs special authorization (search warrant) to enter, because we have no way of escaping their power, so a safeguard is needed to prevent abuse. But Microsoft doesn't need a warrant or something similar, because, basically, you're free NOT to use their software, and can therefore legally get out of their snooping reach.

    --
    cpghost at Cordula's Web.