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Windows Live OneCare Can Eat Your Email

Posted by kdawson on from the have-a-care dept.

FutureDomain writes in to point us to a blog sponsored by PC Magazine, reporting about another problem with Windows Live OneCare. Apparently, it sometimes deletes the entire Outlook or Outlook Express .PST mailbox when it finds a virus in one of the messages. The only solution is to tell OneCare to exclude the entire Outlook mailbox. This is the software that came in last in antivirus tests. The trail of tears is ongoing over on the Microsoft forums.

3 of 204 comments (clear)

  1. trail of tears? by Raab · · Score: 5, Insightful

    isnt the term 'trail of tears' a bit extreme for some lost email?

  2. PST file by pe1chl · · Score: 5, Insightful

    Maybe it wasn't such a good idea to put all mail, including not only INBOX but also all extra folders, in a single file?
    At least other MUAs usually have a separate file for each folder.

  3. Re:So what exactly is the problem? by earnest+murderer · · Score: 5, Insightful

    Precisely. For that matter, considering the target audence the concept of a Log file as notification is not only ineffective but probably offensive to most. Of the people I know who might use this product, every single one of them would have ended up in a shop and paying a lot of money to have a tech figure it out. Or more than likely paying them to re-install Windows and hope it didn't happen again.

    --
    Platform advocacy is like choosing a favorite severely developmentally disabled child.