Slashdot Mirror
Economic Impact of Tech Understated, Study Says
narramissic writes "A report (available here) released this week by the Information Technology and Innovation Foundation, a pro-technology think tank, claims that IT was responsible for nearly all of the US worker productivity growth between 1995 and 2002. But the creation of new jobs in IT will be modest, the study says. At a forum in Washington, D.C., the report's co-author and ITIF president Robert Atkinson warned lawmakers that there will be a 'significant cost to the economy if you hinder digital transformation' and called on the government to spur IT adoption in several industries, including health care, banking and transportation." The article also quotes an economist who is skeptical that this report's outsized claims for productivity gains have been proven.
The unwritten statement here that's implied by these sorts of studies is: "spend money on IT, increase productivity".
Which we know is false. IT and computing is squandered everywhere. Huge ERP installations go tits up regularly. Large systems integrators waste gobs of company's cash by running projects with clueless hordes & over-assertive managers that somehow mask that something that should take 3 people x 3 months should take 90 people x 2 years.
It also implies that IT vendors are responsible for the appropriate channeling of IT investment. This is like suggesting that weapons, communication, and transportation manufacturers should have been given credit for the Allied victory in WW2.
Investing - in anything - requires thought and management. It is good management that leads to an increase in productivity. Technology and computing capacity are just a means.
The paper is correct that technology can transform industries and markets, and that is a good source of productivity. But the catch is that there is no correlation between IT spending and transformation. Technology & computing capacity is "necessary but not sufficient" for transformation. Thus, it strikes me as a propaganda piece to squander billions with hardware & global services outsourcing.
A great source is Paul Strassmann's profitability & productivity studies, which he has conducted since the 1980's. He has plotted spending vs. productivity or profitability, in what is the now famous "scatter plot": there is *NO* correlation between IT spending and productivity & profitability. Yes, one CAN gain increases in both of these in concert with IT (witness the work of Toyota's lean approach, or Wal-Mart's data warehouse), but I'd attribute that gain to smart management plus technology over just IT.
-Stu