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Microsoft Admits to Serious Problems with OneCare

ZDOne writes "A ZDNet reporter has gotten some truly amazing quotes out of a Microsoft product manager about the troubled OneCare product. Arno Edelmann, Microsoft's European business security product manager, was flagged down at this week's CeBit event, and had this to say about the service: 'Usually Microsoft doesn't develop products, we buy products. It's not a bad product, but bits and pieces are missing ... OneCare is a new product — they shouldn't have rolled it out when they did, but they're fixing the problems now.' The problem is apparently with the the GeCAD antivirus code, which has had problems harmonizing with the company's Exchange updates. While Exchange 2007 doesn't cause issues, users with older versions may see their email quarantined as a matter of course."

2 of 151 comments (clear)

  1. What's the problem here... by pchoppin · · Score: -1, Troll

    This is Microsoft's standard MO: Develop (steal) a product, release (infect) it to the consumer before it's ready, then systematically put out service packs to improve (fix) the thing. In 10-15 years you have a well-patched product they will sell to you with new packaging.

    I don't see the problem here.

    --
    Take your mod and shove it!
  2. Re:So...basically they rushed it? by Anonymous Coward · · Score: -1, Troll

    I work for Microsoft too and yes we rush projects. Im quite happy that we end up cutting features because its less donkey work for me. Our products are badly design, because our internal processes are bad. Too many managers, too many people wanting to be "visible" on their commitments and reviews. Everybody walks over everybody else in order to be visible for their review. MSFT aint that great a place to work trust me and it shows in our products.