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The Future of Creative and the Sound Card Market
Hanners writes "Elite Bastards investigates the future of Creative Labs, and in particular their PC sound card business, which is facing a number of big challenges during 2007. Windows Vista has seen some large changes to the driver model required by audio devices, the abilities of on-board solutions have improved somewhat, and the amount of competition in the market place has ballooned. So what does all of this mean for the traditional leader of this market? As well as outlining all of these issues, they speculate as to what measures Creative may need to take to thrive once more in this changing market."
2 words that would make me go out and pick up a Creative card...
Linux Drivers
-Rick
"Most people in the U.S. wouldn't know they live in a tyrannical state if it walked up and grabbed their junk." - MyFirs
I'd still be their customer if the SB Audigy 2 I purchased didn't pop and click all the time. Apparently it's some kind of issue with nforce chipsets, but nobody can figure out exactly what, and the most common fix is to move it to a different slot. I ended up taking it out and using the on-board sound and it's just as good. It sits on top of my PC as a reminder that more expensive doesn't necessarily mean better.
"If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
as an ex-employee I hope the competition eats them up and they go away.
Once upon a time motherboards didn't have onboard hard drive controllers. Or, if you want to be more recent, RAID-enabled controllers. There were lots of companies fighting and making really good RAID solutions (as well as some bottom-of-the-barrel companies making lousy solutions). Nowadays I'd be hard pressed to find a new modern motherboard without RAID capabilities.
Does no one buy the add-on cards anymore? Well, no, the super high end has amazing 12-way hardware RAID cards that would make the freebie RAID weep.
But, freebie RAID is good enough for most users. I suspect it's the same for sound cards.
Motherboard sound isn't that great, but who has really great computer speakers anyway? What ordinary user even swapped his speakers from the craptastic freebies that came with his Dell?
There will always be a market for sound cards. While they may whine and kick and scream about it because of how hard it is to please the professional audio crowd, that's where it's heading.
More Twoson than Cupertino
Creative would have to be one of, if not the most evil of PC hardware manufacturers.
They are driven purely by their marketing Joes, and not by customer demands, or innovative tech.
You only need to read up on the happenings with Aureal to see the lengths they will go to.
Even after Creative bought out Aureal, none of Aureal's the superior tech made it into Creative products.
The day Creative looses thier hold over the soundcard market, is the day real 3D soundcard innovation will start.
Sadly, Creative's "professional" division (AKA E-Mu) didn't fare well after the purchase - their lineup of hardware samplers and synths floundered in the early 2000s due to the availability of quite credible software synthesizers. emu.com still produces a handful of "mid-range" professional sound cards that share the same core chipset as many of Creative's cheaper efforts. Unfortunately, they no longer have market advantage in that segment and the E-Mu name has been sullied by their association with Creative Labs (the "Sound Blaster legacy). That puts Creative in a tough spot because decent quality sound is now definitely a commodity product. They've already passed the point of including "silly" features - 7.1 SuperWOWHyperCool sound with 1024 voices of synth playback, etc. The highly profitable soundcard era is long gone and their mp3 player lineup is now being sold at cut rate prices at Wal-Mart. That can't be good for the bottom line.
In addition to all the other problems in Vista, the audio driver model has removed any/all support for hardware acceleration of sound. This isn't exactly the best solution in my opinion because many older systems with AC '97 sound don't work as well anymore. Case in point, my Dell M60 laptop with a Centrino 2.0GHz and integrated Soundmax audio used to be able to play raw full-res HDTV clips using hardware accelerate with processor cycles to spare. Under Vista, the combination of crap video drivers and complete removal of audio acceleration means that disabling sound gives me just enough horsepower to skip every 5th frame instead of every 2nd frame. As far as I'm concerned, I'm sticking with XP.
My $20 Chaintech AV-710 with its Via Envy 24 chipset sounds much better to my ears than the Creative Audigy that it recently replaced. I wasn't expecting there to be such a huge difference in sound quality. I found myself enjoying songs which I had long ago become bored with, because I could suddenly hear the music come to life with a detail, richness and sweetness that I had never noticed before. No doubt M-Audio has some better sounding solutions, but not at this price. Creative needs to get their act together and produce something with good sound quality. I mean, is there any feature of a sound card that is more important than that?
From a gaming perspective maybe true 3D positional audio like Aureal produced with their A3D Vortex chips in the late 90s before Creative sued them out of existence in a lawsuit involving...you guessed it, patent infringement. A lawsuit which Creative lost. Creative was not so interested at the time in using positional 3D cues. They were highly successful however if their goal was to prevent anyone else from pursuing accurate positional 3D audio in computer games. Have they finally caught up in terms of 3D audio to where Aureal was a decade ago? This is a particularly telling example of how useful patents can be at keeping smaller, more innovative companies to a minimum. They don't even need to win the lawsuit, just outspend the smaller company in lawyer fees.
Quite an experience to live in fear, isn't it? That's what it is to be a slave.
What does Creative still has to offer? Their drivers are bloated and buggy, the audio quality of their sound cards is average, and they are overpriced. The only reason they have survived this long in their current form is that they ate all the competition in the sound card gaming market and that, as a consequence, they pretty much have a monopoly on 3d audio. Their buyers are mostly gamers who are willing to blow a hundred dollars or more to get 1% less cpu usage. On board sound already offers features that Creative doesn't match, and Vista will force them to rebuild their drivers from scratch, so it may take years before we see a sound card from them which makes decent 3d sound on Vista. If they don't bother updating the drivers for their Audigy line of cards, they are going to alienate themselves with a lot of their current customers. That leaves them with their line of mp3 players, which isn't too hot (or that much different from other products already on the market). I have no idea what they're going to do, but it really looks like continuing on their current path is a recipe bankruptcy.
This isn't entirely true. The thing that really clinched the foothold for them was the fact that they produced a card with Adlib-compatible FM synthesis as well as an 8-bit DAC for digital sound, at a price that was half the cost of the Adlib at the time. The DAC, combined with perfect backwards compatibility with Adlib cards, is what really let them take off, since games didn't have to change their music routines one bit -- all they had to do was add the routine for pumping sound effects out through the DAC.
SET BLASTER=A220 I7 D1
Incorrect on several levels. As a former employee of Creative Labs I was there when the Live! first came out. The Live! was built around the EMU10K1 processor which was designed by EMU whom Creative purchased. Ensoniq was purchased prior to EMU and was done specifically for their PCI card development, however that tech was leveraged in the Soundblaster PCI 16 (or 16 PCI) and the Ensoniq branded cards.
Secondly although I will not defend Creative's drivers very heavily (although I do think they are better than most give them credit for), their hardware is far from crap. The only bad hardware I have ever seen them produce were some of their mice which had flaws in the hardware itself (this was later fixed).
You might be surprised to learn that Creative won several customer service awards due to their quick adoption of support Knowledge Bases and their phone services. I do feel that service has gone down lately (from my sources this is mostly a result of triming costs) but they still remain one of the few tech companies that does not outsource customer service (US service is in the US, Europe in Europe, and Asia in Asia).
I assume you are refering to Aureal when you say they "squash" competition. There were bad steps taken on both sides of the issue, but it was all started when Aureal began selling their products based on EAX support. Creative took them to court over it and rather than making the correct business decision and settling out of court, they chose to fight it out. This bankrupted the company and Creative purchased their assets. I don't see where Creative was "squashing" them rather than giving them enough rope.