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How To Request Better ATI Linux Support

An anonymous reader writes "Michael Larabel, the editor of Phoronix, has outlined some strategies for contacting ATI's customers (OEM/ODM/AIBs) to seek ATI Linux fglrx driver improvements. He opines that contacting ATI or AMD directly is the 'wrong approach.' He also states, 'I know for certain that at least one major OEM would like to see improved Linux support but is afraid that the Windows support would then be at risk.' Michael cites examples from the past where Lenovo had sought improved Linux display drivers, which resulted in several new features last year. He provides links to the feedback pages for a number of the vendors to whom ATI actually does listen."

9 of 192 comments (clear)

  1. Mail in your proof of purchase by EmbeddedJanitor · · Score: 5, Insightful
    These days email is cheap and simple. A real snail-mail letter grabs attention.

    Get yogether with your buddies and collect a pile of ATI and competitor proofs of purchase.

    With the ATI ones say that you are a customer and would really like to see Linux support. With all the competitor ones, say that you would have bought ATI but for the driver issue. make sure you youtube it, blog it,...

    --
    Engineering is the art of compromise.
  2. Not realy accurate statement. by Anonymous Coward · · Score: 5, Informative

    The Intel onboard video cards are quite sufficient for modern Linux desktop.

    They have completely and 100% open and free software drivers.
    They are ahead of Nvidia when it comes to Linux desktop support. They will support sleep better, then will support hotplugging monitors better (when support for that sort of thing is added in X.org 7.3).
    They supported technology like AIGLX before Nvidia.
    They are quite fast enough for 3D desktop. The onboard GMA 950 can comfortably run either compiz or beryl 3d desktops with high efficiency.
    As the display technology for Linux progresses the Intel onboard video cards will be the first.

    Other advantages over Nvidia propriatory drivers include that they are much more inexpensive. The motherboards they come on have much better Linux support then the typical motherboards you find Nvidia onboard video drivers.
    Laptops with Intel onboard video drivers will have advantages in price and battery life as well as stability when it comes to sleep and other advanced power management features.

    The advantage that Nvidia video cards have over Intel is performance.

    If you require performance for LInux desktop that goes beyond free software 3d games and good 3d desktop support and have requirements for newer video games or need 3d performance for your work then you have no choice but to buy nvidia.

    There exists no open source 3d drivers that can support high end 3d performance nearly as well as what Nvidia provides.

    But if your looking for cost effective and stable (much more stable then Nvidia) 2d/3d performance then Intel onboard video cards are the logical choice.

    Plus they are open source.

    Using Intel hardware I have absolutely no need for any propriatory software to drive my hardware. No SATA drivers, no video drivers, no wireless drivers, no nic card drivers, or no audio drivers need to be proprietory in any way.

    (Intel is no freind of Free software, or realy even open source. They just see the financial advantage to supporting Linux properly.)

    The current chipset for Linux to look for if you want as trouble free install as possible is the Intel 945g with the integrated GMA 950 video device. For non-bog-standard resolutions (ie widescreen) you will need to use the 915resolution hack for now, but this should go away in the future.

    For special setups (for onboard devices) such as TV/componate/HD-out, DVI-out, and even dual DVI out you can purchase ADD2 cards for those features which plug into the PCI express port and interface the onboard intel cards. I don't know how well these work, but I am told by X.org folks that they _should_ work and will be _very_ interested if they don't.

  3. Re:Buy NVidia by mrbluze · · Score: 5, Insightful

    I basically have to agree. nVidia drivers now seem to work well, after much pain over the years. They even managed to open up their development process up a tiny little bit by leaking beta drivers. Kind of like a prude who secretly has a little on the side anyway.

    Nonetheless, it behooves us to fight the good fight and annoy the shit out of graphics card manufacturers to reveal the eleven secret herbs and spices so we can fully enjoy the hardware we paid for. Discriminating against crappy support is a step.

    --
    Do it yourself, because no one else will do it yourself. [beta blockade 10-17 Feb]
  4. In other words... by babbling · · Score: 5, Insightful

    If you want Linux drivers, you have to let these companies know:

    ASUS
    Lenovo
    HP
    Power Color
    HIS Tech
    Sapphire

    The suggested letter is:

    Subject: Product Feedback

    To whom it may concern,

    I recently purchased one of your [graphics cards || notebooks || desktops] that had contained an ATI GPU. While I realize your products are catered toward Microsoft Windows users as they are your largest consumer base, I wish to use this product with Linux. I had used the [your model number for their product] with the ATI Linux drivers, and while they have improved a great deal recently, I still feel there is much room for improvement. The drivers in their current form run much slower under Linux than Windows, lack support for AIGLX (a visual desktop feature), and other features found within the Windows Catalyst drivers but not Linux.

    I do realize you may not officially support Linux and that you have limited control over the development of these drivers, but I would kindly ask that you forward this comment to AMD and that you ask them to channel additional resources to the development of these drivers. In good time you should make Linux support from AMD a requirement. Another step that I would hope to see is including the ATI Linux display drivers on your support/driver CD. As the adoption of Linux on desktops continues to increase, I hope you are able to jointly improve your Linux presence with ATI/AMD.

    [your name]

  5. GREAT! by Anonymous Coward · · Score: 5, Funny

    now who do we contact to get them to write good windows drivers?

  6. Re:Buy NVidia by grolschie · · Score: 5, Informative

    Agreed. I am not trolling when I say that I believe ATI cannot even make stable drivers and software for the Windows platform. I will never again buy an ATI product after all the hassles I have had in both Windows and Linux with their so-called drivers. :-(

  7. Free Drivers ? by BESTouff · · Score: 5, Insightful

    How about requesting ATI/AMD to take care of the already existing free X11 drivers, by giving informations about newer cards and manpower to develop all features, so that we have something readable (and working), and fixable by the community ?

  8. Re:Buy NVidia by walt-sjc · · Score: 5, Insightful

    I also agree, but there are open source 2D drivers for nvidia... True, they aren't nearly as complete, but for basic stuff they work fine.

    I really don't want DRIVERS from ATI or NVidia though, I want DOCS. We hear all sorts of whining about proprietary secret data, blah blah blah, but I DON'T CARE. If you want to sell me a fucking device, release the damn docs already. This goes for all the winmodems, winprinters, winscanners, wincameras, winwifi cards, winethernet, winsound cards, winkeyboards, winmice, winharddrive controllers too!!! I'm not buying WINDOWS hardware, I'm buying COMPUTER hardware. I want to be able to use it with ANY operating system. There is nothing so damn secret about how to program your device that would put you at a competitive disadvantage if everyone is releasing information. And if there really is? Tough shit. That is the price of being in the business.