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ISPs Fight To Keep Broadband Gaps Secret

Aaron writes "Broadband Reports notes how Maryland was working on a law that would force ISPs to show exactly where they offer service and at what speed. The goal was to help map coverage gaps, since FCC broadband data is worthless for this purpose. Cable and phone company lobbyists have scuttled the plan, convincing state leaders the plan would bring 'competitive harm,' 'stifle innovation,' and even close local coffee shops. Of course the real reason is they don't want the public to know what criteria they use to determine the financial viability of your neighborhood — as they cherry-pick only the most lucrative areas for next-generation services. The Center for Public Integrity is trying to obtain the unreleased raw FCC penetration data, but these companies are also fighting this tooth and nail."

25 of 170 comments (clear)

  1. Easy web business opportunity by winkydink · · Score: 4, Insightful

    Provide some "test your download speed here" app, collect zip code & ISP of person testing, map results. If one can garner enough mindshare, one could build this map without forcing the ISP's to disclose anything. Reverse engineering, in a manner of speaking.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    1. Re:Easy web business opportunity by MrShaggy · · Score: 4, Informative

      Broadband reports already does this. they already have huge number of users, and a way to put in your zip-code, so that you can be compared to others in the area. They could do a simple database scant that would do the research, as long as everyone opted for it. But then you still have the whole zip-code penetration issue. i don't understand how you could get any further, without a huge privacy issue with the users. Can you gurantee that no-one will hack your severer knowing thousands of addresses are on it?? Not to mention their ip number?

      --
      I have mod points and I am not afraid to use them.
    2. Re:Easy web business opportunity by EtherMonkey · · Score: 3, Interesting

      I think that anything over 1meg download is considered 'broadband'.

      Would it surprise you to know that anything at or above 200kbps download is considered "High Speed" Broadband by the FCC? Reference.

      DSL Tech: Here you go sir, all done.
      Customer: Great, I can't wait to try out that blazing Internet speed.
      Customer: Hey, what gives? This is slow as hell. I can't even watch one live video feed.
      DSL Tech: Well what do you expect across 200kbps?
      Customer: But I was promised "High Speed Internet" for $29.95/month.
      DSL Tech: According to the FCC, this *IS* High Speed Internet.
      Customer: But your TV ad said "Guaranteed 500x faster than modem"
      DSL Tech: 200kbps *IS* more than 500x faster than a 300 BAUD modem!
      --
      --- A man with a briefcase can steal more money, than any man with a gun. [Don Henley]
  2. Marketability? by foodnugget · · Score: 3, Insightful

    Shouldn't the ISPs roll out innovative service in areas where it is likely to catch on, and not areas where it is likely to be unused? I'm all for the ISPs having to commit to/document the speeds they're offering, however. Furthermore, can't you call an ISP and ask if they have service in a certain area at the moment?

    1. Re:Marketability? by mandelbr0t · · Score: 3, Interesting

      You raise some interesting points, but your example is flawed. I'm from Canada where we have Universal Health Care and regulated Telecoms. To me, these are both decisions based on the same level of social responsibility. We regulate health care to ensure that there's no free market influences which will drive the cost of health care up for anyone. A good example: someone has a rare disease, which only a very few doctors in the entire world will likely be able to be cure. My understanding is that in the US, a fund-raiser coupled with large amounts of media publicity is the only way for anyone but the wealthiest citizen to be able to afford the doctor's fee, and any travel/hospitalization expenses, etc. Even if cured, the individual will have had her privacy invaded for many years hence. In Canada, even the poorest family would be provided with coverage for the expensive, experimental treatment. They wouldn't even need to show up in the newspaper.

      The idea of regulated telecoms comes from the same school of thought: allowing large monopolies to control such important infrastructure AND set the price on the lease of said infrastructure inherently favours the wealthy. If telecoms were allowed to provide higher quality service to only the wealthiest neighbourhoods, then the poorest neighbourhoods would have only the worst service. Having used both the best service (business DSL) and the worst (@Home network), I'd say that the gap is nearly 10 years of technology. Given that the current privatized telecommunications industry in Canada was built from huge amounts of Public (i.e. paid for by taxpayers) infrastructure, there'd be a LOT of pissed-off people when they found out that the money they'd paid for Internet and telephone service was being used mostly to fund development in rich neighbourhoods. Everyone paid equally for the infrastructure right up until the late '90s. There's no way some gigantic monopoly that appeared out of the blue should be able to keep all that infrastructure away from the people who paid for it.

      Regulation is always a poor choice; it's more bureaucracy and it stifles development. However, modern society is built on the Internet. Keeping it in the hands of the commoners allows a society to succeed as a whole rather than by a few elite individuals. Unless you're one of the 0.000001% of the population in that elite group, regulation favours you in this case.

      --
      "Please describe the scientific nature of the 'whammy'" - Agent Scully
  3. money well spent by mastershake_phd · · Score: 5, Informative

    Good thing we gave them $200 Billion http://www.techdirt.com/articles/20060131/2021240_ F.shtml

    1. Re:money well spent by Paladin144 · · Score: 3, Interesting
      Excellent point. Talk about the scam of the century. Is there no one in Washington with the balls to stand up the cable companies?

      I'm currently experiencing blinding, piercing rage at Comcast. First they "traded" Time-Warner for all of the subscribers in the Twin Cities (for some other city) and the next thing they did was jack up their prices for high-speed internet-only subscribers by 18 dollars a month. Unless I can talk them down I'm going to go with DSL -- no matter how shitty it is -- simply out of sheer spite (and the whole blinding, piercing rage thing).

      These ISPs are out of control. They're abusing the system every single way they can think of (Network Neutrality might be a necessary evil), and no one seems to be able to stop them. I think city-run wireless might be our only defense because it makes the ISPs howl with pain at the very idea of competition. Can somebody tell me with a straight face that this is what capitalism is supposed to look like?

  4. Funny thing... by AnswerIs42 · · Score: 4, Interesting
    I had that figured out 4 years ago. I have been waiting 4+ years for some kind of broadband to get to my location.. and all I get from Verzon is "we are expanding to your area by the end of the year" .. for the last 4 years. While they keep improving the areas where they make most their money.

    I am sure once more "City Folk" move out by where I live, broadband will come flying in and those poeple will only have waited maybe a year and think it is "Amazing how fast broadband came here!"

  5. Franchise Agreements? by bill_mcgonigle · · Score: 3, Interesting

    Has anybody here successfully negotiated a franchise agreement which specifies universal coverage, especially in more rural communities?

    A friend pointed out to me that the companies running these networks only have so much money to invest, so to the extent that they're allowed to, they will *always* invest money in areas with higher returns over areas with lower returns, which means there's *never* going to be rural investment while they have other opportunities and no requirements. Phone service and electric service are everywhere because they have to be and that's good for society. This is one case where the guiding hand seems to be important.

    I know innumerable folks around here who would happily pay the monthly bill, if only the [cable/phone] company would run a cable up the street. The streets aren't that long, the population isn't that sparse, and the net is short-term profitable -- only it's less profitable than running FiOS in urban centers.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  6. What "new technologies" would that be? by khasim · · Score: 4, Insightful

    I wish that people wouldn't be such leftist nidjits (but I repeat myself).

    And how is any of this "leftist"?

    The way that technology becomes available is that it is first offered to the rich.

    This may be news to you, but the technology is rather old. Look at other countries that have deployed better tech than this YEARS ago.

    This is all about squeezing the maximum profit from the minimum investment ... and hiding the information so that the consumers CANNOT make informed choices.
    1. Re:What "new technologies" would that be? by larkost · · Score: 4, Insightful

      Well, there are two problems with this: the companies involved are granted special rights by governmental bodies to use public "right of ways" to create their network infrastructure. These special rights for effective (and sometimes legally enforced) monopolies. Now they are arguing that the public (that which grants the power to the government) has no right to know exactly how services that they provide on this special monopoly compare.

      In other words: the consumer has no right to the information that would drive capitalistic market forces.

  7. The Harsh Truth by nuintari · · Score: 4, Insightful

    Glad to see the world is still convinced that universal broadband is a) cheap, and b) a right. Got news for you, it is neither, and this bill is such a complete and utter waste of time. Want to know why you can't get broadband? Because you live in the middle of nowhere! Here is how it works.

    DSL only goes so far along the copper wire from the DSLAM in the phone company central office. If you are past 11-12000 feet, you can kiss ADSL goodbye, past 18000 ft, you can forget about SDSL. If you live further than that, no amount of, "we are expanding into your area" is going to happen. Unless the LEC builds a new CO, closer to you, and has all of your copper terminate there instead of the old place, then, you might be able to get DSL. But for the most part, if you can't get DSL now, you can't get DSL ever.

    Cable costs thousands of dollars to grant access to an entire street, whether it has houses on it, or not. Generally, cable companies, in this area at least, have always been willing to build out for any customer with the cash in hand. If it is rural, they want you to help cover the installation cost. Buckeye Cable in NW ohio generally says, "if it is not a densely populated area for us, we need $10,000 up front to guarantee a return on our investment." Heaven forbid they make money, heaven forbid they not build out for one customer, at huge expense to themselves, so they can earn 69.95/month for basic cable and inet service off of one, maybe two customers.

    If you live in the middle of nowhere, either find a solid WISP, fork over the cash for expensive telecom, or quit your bitching. It is not the faceless phone company's fault that you can't get the same internet as someone in the burbs can. No amount of putting all this data on a map is going to change any of this.

    --

    --Nuintari

    slashdot : where an opinion can be wrong.

    1. Re:The Harsh Truth by The_Rook · · Score: 5, Insightful

      agreed, but the real problem is when communities, frustrated at cable and telco's unwillingness or inability to bring in broadband (justified or not), decide to create their own community broadband networks and are blocked by the very telco's that don't want to spend the mony themselves. the ilecs have copped an atitude that they will provide broadband, if they decide it's worth the investment, and no one else will.

      --
      when religion is no longer the opiate of the masses, governments will resort to real opiates.
    2. Re:The Harsh Truth by drinkypoo · · Score: 4, Insightful

      It is not the faceless phone company's fault that you can't get the same internet as someone in the burbs can. No amount of putting all this data on a map is going to change any of this.

      Here's the problem with your argument: This is in response to companies claiming to have access in places in which they do not. They publish these color-coded "coverage" maps that say they have coverage all over a particular county, for example. But as anyone knows, there are holes in that coverage. Is it unreasonable to force the providers to announce where they don't have coverage, if they can reasonably know where they do or do not have coverage?

      It's [relatively] easy to figure out places you don't have coverage when you deal with GPS or TDOA-tracked phones. If a phone is reachable in two places, but not the place in between, there is a possible hole there. If it happens regularly enough, then it's a real hole. Big deal. That covers wireless. For street coverage, the provider has a map of where the cable is laid. For DSL, you can just measure feet of wire from the CO to find out where they will willingly sell you service. But let me just go back to something ignorant you said in your comment, higher up;

      DSL only goes so far along the copper wire from the DSLAM in the phone company central office. If you are past 11-12000 feet, you can kiss ADSL goodbye, past 18000 ft, you can forget about SDSL.

      That is a bunch of shit. First of all, I don't know the current limit, but last I checked (~3 years ago) SBC sold DSL to 14,000 feet. Second of all, back when they were pacific bell they sold to 17,000 feet. I used to live in a house in Santa Cruz at about 17,500 feet that they gave service to anyway, and we were able to consistently reach our peak speeds downstream.

      The reason they don't sell to the maximum range is that the FCC started fining the shit out of telcos that provided spotty DSL access, and they don't want to do trial provisioning and shit like that. So unless you're very close they simply refuse to sell you a product that may very well work flawlessly.

      In any case, in the case of the telcos, we helped pay for that copper and we have a right to know what services we can get where. In the case of the cable company AND the telcos, our government has granted them a monopoly on the right of way, enabling their business model. The least they can do is tell us where we are able to pay for the benefits of this monopoly. (Even if there's two cable companies overlapping, they tend to have their own right-of-way, and only so many cable companies can be there...)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:The Harsh Truth by Deagol · · Score: 4, Insightful
      Heaven forbid they make money, heaven forbid they not build out for one customer, at huge expense to themselves, so they can earn 69.95/month for basic cable and inet service off of one, maybe two customers.

      Isn't that what all those federal funds tacked onto each phone bill supposed to support? Getting telcom infrastructure out to those of us in the sticks? If the telecom market were totally "free", I'd agree with you. However, there are so many subsidies and weird spaghetti bowl of forces at work by the governments and the companies themselves, I don't feel that any governmental nudge to force these giant companies to serve outlying areas is out of line.

      Oddly enough, there's a small regional telco out here in Utah that services the areas Qwest (formerly US West) has decided to ignore. I have a decent DSL connection on the outskirts of a town of about 200 residents, located ~35 miles from the nearest "real" city. I can't complain. The extra $25/month on my phone bill was a steal when compared to the satellite options was expecting I'd need to utilize when I moved out here.

  8. Re:Nidjits by daeg · · Score: 3, Insightful

    Funny, thing, though. Those middle class and poor people are paying subsidies to bring connection (phone, power, other utilities) to outside "remote" areas, which, ironically includes many of the newer "rich people" home groups.

    No one said anything about forcing them to alter their business plan. We just want to see what our tax dollars are helping to fund, especially since almost all carriers have a legalize monopoly over areas.

    If I were a company with business practices like you said, I'd be terrified of the data, too. If it were easily discernible that an area had lackluster coverage in a way provable to local and state governments, their monopolies will be threatened. If it is easy and clear for a new company to say, "We will provide affordable TV and Internet connections to these four poor areas of your city if you allow us to operate next to [Monopoly Cable Company]." What responsible city would deny that?

  9. woh by voice_of_all_reason · · Score: 5, Funny

    the unreleased raw FCC penetration data

    I just snagged a torrent of Unreleased Raw Penetration Data 7. It was amazing.

  10. Re:Nidjits by Kozar_The_Malignant · · Score: 4, Insightful

    >The way that technology becomes available is that it is first offered to the rich.

    Except, of course, the Telcos weasled a huge $200 billion out of the government so they could provide this service to everybody. There is a long standing public utility business model in the US. There is also a free-market capitalism business model. The guys want to have it both ways; switching back and forth depending on which gives them the most money today.

    --
    Some mornings it's hardly worth chewing through the restraints to get out of bed.
  11. Re:Nidjits by karmawarrior · · Score: 5, Funny

    I wish that people wouldn't be such leftist nidjits...

    Absolutely. One of the major problems in today's society is that it is almost impossible to have a debate about modern technology, including Internet access technologies such as DSL, cable, and WiMAX, without the heavy involvement of leftist groups such as the Shining Path guerrillas of Peru, the Red Army Faction terror group in Germany, and the infamous OSI so-called "freedom fighters" of the US. Widely known for recruiting young, naive, soldiers in universities, brainwashing them into beliefs such as the moral superiority of forced redistributions of wealth, the bourgeois imperialist bankrupsy of representative democracy, and the superiority of a socialist, common ownership, share and share alike, model for the development of computer software, these groups cause immense damage to progress, which ironicly they hold up by preventing the trickle down effect, the engine of all progress, from having any realistic possibility of success.

    While left wing terror groups continue to make their extreme, anti-economic, demands, politicians merely appease them and their demands. Some countries, for example, have initiated welfare state programs, guaranteeing a minimum level of living, while others have promised equal access to health care regardless of income. The state of Massachussets has gone one step better and actually forced their already over-burdened citizens to use open document formats to exchange information in a blatant attempt to pacify the OOO, the infamous breakaway faction of the OSI. In all these cases, state involvement has merely crippled the trickle down effect and made it impossible for billionaires to buy DSL connections.

    Such actions have prevented progress, and as such have actually helped the leftist groups by allowing them to exploit the lack of progress as some kind of fault of crapitalism.

    This quagmire of progress both being prevented by leftist groups, and the resulting lack of it helping those same groups not disappear by itself. Resources need to be devoted, and unless people are prepared to actually act, not just talk about it on Slashdot, nothing will ever get done. Apathy is not an option.

    You can help by getting off your rear and writing to your congressman or senator. Tell them that leftist threats to progress is an issue that is important to you. Tell them that you appreciate the work being done by right-wing terror groups such as the Contras, Al-Qaida, the KKK, and the BSA but that unless something stronger is done to tackle leftism you will be forced to use less and less secure and intelligently designed alternatives. Explain the concerns you have about freedom, openness, and choice, and how the impedement of progress from leftist groups harms all three. Let them know that this is an issue that effects YOU directly, that YOU vote, and that your vote will be influenced, indeed dependent, on their policies on left wing terrorism.

    You CAN make a difference. Don't treat voting as a right, treat it as a duty. Remember, it was thanks to ordinary people like YOU that we are now seeing such innovations as SMP in OpenBSD. Keep informed, keep your political representatives informed on how you feel. And, most importantly of all, vote.

    --
    KMSMA (WWBD?)
  12. Completitive Harm - woot! by Bob9113 · · Score: 4, Funny

    The goal was to help map coverage gaps, since FCC broadband data is worthless for this purpose. Cable and phone company lobbyists have scuttled the plan, convincing state leaders the plan would bring 'competitive harm,'

    hehehe. "You see, senator, perfect information is a fundamental underpinning of efficient capitalism. That is because perfect information supports perfect competition. That perfect competition, while great for the consumer, would harm us. That is, it would bring competitive harm, to us, the people who buy you boats."

  13. The Harsher Reality by bradsenff · · Score: 5, Insightful

    Wow. Have a slice of bitter pie.

    I've spent more than a decade running ISP services for residential customers. Both big metro and extremely rural areas.

    These maps would be a *boon* to the ISP's who want customers, and are willing to invest for them. We had nothing but problems trying to figure out where we COULD find customers, because the rural telco was actually doing well running lines. But they were extremely poor with giving out that information. Heck, I would have taken the information just to know where they put their DSLAMS so I could target OTHER areas they weren't.

    Bottom line, rural does not mean "more than 20 miles between humans" - there are areas that have the density to support expansion. The problem is, it is tough to justify.

    THAT is the real reason you don't see it going rural. It is indeed a situation of "Hmm I can pay $10k to drop a DSLAM and equipment to service a potential of $20k a month, --OR-- I can drop that SAME equipment, in an area that will support $75k/mo".

    The equipment is under-powered and will need to be upgraded, but in every case that situation is a potential I was told: "Well hell my boy, we would LOVE to have that problem"... and when they DID have that problem it took a while to actually fix it.. profits ruled the roost.

    As far as I am concerned, compel them to publicly post the information. Without it, there will be nobody providing service in those areas. There is no reason the public has to suffer and wait until they are "ready" (ready in this context means: "we have exploited all of the higher margin areas, time to start scraping the sides & bottom of the barrel")

    -bs

  14. Large telecom vs. small telecom by nortcele · · Score: 5, Interesting

    My parents live a very rural part of Idaho. 22 miles from the nearest town (and by town, I mean one of 700 people. The next closest is 36 miles in the other direction. Albion telephone provides the phone service to the area. I figured he would never see broadband before 2010... and even then it would have to be in some wireless/satellite form. The good folks of Albion telephone spent some serious time putting on and taking off various things in the phone switching boxes in the path to the house. Long story short, they figured out how to get DSL broadband stretched several miles beyond the normal limit. And the cost? Same as if he had been in town. Where he used to be lucky to get a 26.4k connection, it's nearly 500k.

    The small companies know how to treat small customers. They know you personally and care. To Verizon/Sprint/AT&T - you're just a number with a dollar sign behind.

  15. Re:You say that like it's a bad thing... by dreamchaser · · Score: 4, Insightful

    You'd be right if it were not for the fact that they got a ton of taxpayer money to assist in rolling out broadband 'everywhere'. Not to mention that in many cases (as with cable) they are granted 'franchises' (read: effective monopoly) in certain regions by local governments.

    It's a scam, plain and simple. If they were financing it all themselves in a totally free market then I'd agree that it's just capitalism at work.

  16. This is bullshit. by Mysticalfruit · · Score: 4, Insightful

    The FCC is a tax funded entity. With the exception of data that would compromise national security, they should be obligated to make all data publically available.

    Too bad if the data makes the cable companies look bad. It's their fault for making (obstensibly) smart business decisions, now they'll have to defend their decisions.

    It would be nice if just once they'd come out and say "Look, that block is a ghetto full of poor people who're on welfare, do you really think we're going to get a return on investment by wiring the whole place? At best we'll end up with tons of people who'll get service and never pay their bills!"

    It's not fair and possibly it might not be right, but in a market driven economy, you live by the blade, but die by the bullet.

    --
    Yes Francis, the world has gone crazy.
  17. I for one, would like to see this revived... by Kumba · · Score: 3, Informative

    Considering I live in MD, Southern MD, to be specific, I would LOVE to know what broadband providers are nearby. Comcast has an exclusive lock on my region, and to make things worse, we have an ongoing return-path/upstream signal issue that has, so far, been traced back to the main tap that they've grudgingly done a few tweaks to. Likely just to get us to shut up. Yet the problem keeps coming back. Verizon and their vaunted Fios service is no where to be found. Hell, we don't even have DSL from Verizon available. When I actually called them up on this, the decision was made to avoid upgrading our local CO and go straight to a fiber upgrade in another few years.

    Really, Verizon could come down here and own Comcast simply because it'd give people a choice for once. Choice is a GoodThing(TM). So what are they waiting for?

    Guess I'll have to write my reps on this one...