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HP Dishonors Warranty If You Load Linux

Posted by kdawson on from the caveat-installor dept.

darkonc points us to a writeup on linux.com about a very Linux-unfriendly policy at HP. A woman bought a Compaq laptop and loaded Ubuntu on it. Some time later, still well inside the 1-year hardware warranty, the keyboard started acting up. An HP support rep told her, "Sorry, we do not honor our hardware warranty when you run Linux." Gateway and Dell refused to comment to the reporter on what they would do in a similar situation. (Linux.com and Slashdot are both part of OSTG.)

2 of 702 comments (clear)

  1. Re:Illegal? by bcmbyte · · Score: 5, Funny

    That LINUX is evil, just ask M$, they will tell you how it crashes computers all the time. I have heard of stories where LINUX has turned off the sun. Third grade linux users are writing code that causes hardware like keyboards and mice to break all the time... How is HP supposed to be responsible such catastrophies...

    Oh wait tech support for linux on systems costs companies more, that's why it voids the warranty... I would like to see some one take this to court.

  2. Re:Not Unreasonable by Anonymous Coward · · Score: 5, Funny

    If your software can break the hardware then your hardware is broken. Of course, since the software already broke your hardware.