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Why Desktop Email Still Trumps Webmail

p3net writes "Shortly before the release of Thunderbird 2.0 RC1, Wired held an interesting interview with Scott MacGregor, the lead developer of Thunderbird. He presents some views as to why desktop email clients still triumph, even in this much-dominated web age. 'Some users want to have their data local for privacy and control. Furthermore, you can integrate data from different applications on the desktop in ways that you can't do with web-based solutions, unless you stick to web solutions from a single provider. For example, you can use your Outlook address book with Thunderbird. We'd like to continue to expand the kinds of data you can share between Thunderbird and other apps (both web and desktop applications).'"

6 of 340 comments (clear)

  1. Sorry... by tenchiken · · Score: 4, Interesting

    I was a huge advocate for these types of programs... Then Gmail came out. I rationalized sticking with them in that I didn't want Google reading my email. Then I started using Zimbra. It doesn't make sense to have thick clients anymore, when the web apps can do everything that the desktop apps can, and there is a solid open source program for hosting it yourself.

    The Zimbra guys even have connectors for Evolution and Exchange if you want to stick with thick desktop apps, but if there is one thing Gmail has proven is that users are willing to give up functionality for remote accessibility, and with Zimbra, they don't even have to do that.

  2. Drag and Drop by sarahbau · · Score: 5, Interesting

    One of the main things I don't like about web mail is I've not seen one that lets me just drag a file or picture right into the message pane. If I want to email 8 pictures to someone, I normally have to click "add file," locate it, then do that 8 times (and many make me upload them one at a time as well, so that takes even longer). Another thing is the ability to get all 5 of my email accounts at once, instead of having to log into 5 different web pages.

  3. Working offline by captainjaroslav · · Score: 5, Interesting

    That's the main reason I like using Apple's mail.app. I can write emails when I'm somewhere where I don't have an Internet connection and then send them later when I do. Also, if you're somewhere with a slow connection, it only affects the sending and receiving, whereas, in my experience, a slow connection affects all of the navigating through messages and almost everything else you might do with Web mail.

    Graphically, I also think most clients are nicer to look at. That may not be that important to most people, but it is to me.

    That said, I like that I have the option of using Web mail when I'm near someone else's computer. (Ideally, I think I'd use IMAP so that my folders, etc. from my client would match the ones I see when I log on using the Web. I've actually been looking for a provider that offers IMAP where I could also transfer my domains so I'd still have everything in one place. I'm also looking for a price that would be competitive with GoDaddy, who currently handles my email and domains.)

    --
    I'm just sayin'.
  4. Re:Cameras, guns, and 3- Mail. Similar arguments by RzUpAnmsCwrds · · Score: 3, Interesting

    E-Mail clients seem to be heading in the same direction. T-Bird has some great features and rationales for using. It does stuff that can only really be done from a fixed location (private mail, etc), and yes, it can integrate with desktop apps. But... I rarely use those extra features. I've switched to webmail knowing that I'm trading off some features, but the payoff of being able to actually GET to it wherever I am has paid off many more times than not having integration into MS Word or something.


    People assume desktop clients mean POP3, probably because that's all that GMail offers. Well, of course that's what GMail offers - because they don't want you to know about IMAP.

    My provider offers webmail AND IMAP support. I can view my mail on my computers using Thunderbird. Or, if I don't have Thunderbird available or configured, I can just log into webmail. All my mail is synchronized between the server and the client. If I delete something in webmail, it's deleted in Thunderbird - and vice versa.

    Oh, and I can view my mail on my PDA, too - without using the crappy Google client. And with IDLE support, I get new messages the instant they arrive - on both my PC and my PDA. And I can set up rules on the server to filter mailing lists and other emails into folders.

    People think GMail is the end-all of mail because the only other thing they have used is some ISP's crappy POP3 mail.

    Thunderbird displays all 6500 messages in my inbox at the same time, on the same screen. Which webmail can do that? Thunderbird downloads mail to my local system, so I can access it offline. Which webmail does that? Thunderbird supports S/MIME encryption and signatures.
  5. Re:Sorry, not even close by walt-sjc · · Score: 3, Interesting

    Um, seems to me that you are a little confused. You claim that you don't care about open standards, and then you whine that it doesn't work with Exchange. The "open standards" part is all about interoperability. If Exchange used open standards, then lightning could easily work with it. Why is it Lightning's fault that your company chose a non-standard proprietary mail / calender server? While Exchange is popular at some sites, it is hardly "business standard."

  6. Re:6 Of One... by Onan · · Score: 3, Interesting

    Having access to my email from anywhere in the world at any time ...
    I believe you meant "having access to my email from any computer I'm willing to give my authentication credentials". For me, that already narrows things to my own machines, so I don't really see much advantage here. I'm completely mystified by people who are willing to just spray their passwords into friends' machines, cafe machines, or any other unstrusted devices.