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Sony Fixes Problems With New DVDs

Posted by kdawson on from the DRM-again dept.

An anonymous reader writes "Following up on reports that DVDs for some Sony titles were causing problems, Video Business is reporting that Sony has fixed the copy-protection problem on recent DVD releases, and will provide replacement discs to customers. The problem was with the ARccOS DRM system. The company issued the following statement: 'Recently, an update that was installed on approximately 20 titles was found to cause an incompatibility issue with a very small number of DVD players (Sony has received complaints on less than one thousandth of one percent of affected discs shipped)... Since then, the ARccOS system has once again been updated, and there are no longer any playability problems.' Customers can call 800-860-2878 to inquire about replacement discs."

3 of 210 comments (clear)

  1. So few complaints? by Biogenesis · · Score: 5, Interesting

    0.001%? Did they even ship enough disks in the first place to get such a small number of complaints as one in 100,000?

    *crosses fingers and hopes my maths is right* :p.

    --
    ...just so Google finds it.
    1. Re:So few complaints? by freedom_india · · Score: 4, Interesting

      Ya that's what Intel said about the Pentium bug...people should send in physical letters to Sony (not emails) by millions.
      This will make them see light of day.

      --
      "Doing what i can, with what i have." ~ Burt Gummer
  2. Re:Contradiction? by pandrijeczko · · Score: 4, Interesting
    Yep.

    As a fan of "The Simpsons" who buys the series boxed sets when they're released, I emailed Fox about the logic of putting their "Piracy Is A Crime" video at the front of every DVD (a video which is impossible to skip through) when the first thing any pirate will do is remove that same video on any copied disks.

    I also told Fox that I considered it fair use to rip those DVDs to AVI format to store and watch on my media PC and that the anti-piracy video was contrary to what I bought that product for - namely the ability to use the "Digital Versatile Disk" format as and when I chose to watch Simpsons episodes, without having that blasted video popping up every time.

    That was over a year ago and despite two follow-up emails, I have never even got any acknowledgements from them, let alone a reply.

    --
    Gentoo Linux - another day, another USE flag.