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Turbo Tax Melts Down on Tax Day

Posted by ryuzaki0 on from the procrastinators-in-a-pinch dept.

Raven17 writes "Turbo Tax by Intuit completely melted down under the load from last minute filers. Some people have been having problems as long as 24 hours already. I surrendered 2 hours before the East Coast deadline and schlepped on down to the Post Office."

4 of 554 comments (clear)

  1. Back up at the wire by kannibal_klown · · Score: 5, Informative

    My mom used TurboTax (I got stuck w/ TaxCut this year). Anyway, she said it came back up just a few minutes before midnight. People were flipping out.

    Personally, I did mine back in February.

  2. Re:Only Fools Wait Until The Last Minute by Mr.+Underbridge · · Score: 5, Informative

    It was basically a manual DNS attack. With so many waiting until the last minute, what do people expect? File at least a day before the deadline. What difference does a day's worth of interest make on the average IRS tax bill? And if people are so concerned about a day's worth of interest, print the damn return and mail it with a check. That way you get a few more days of interest.

    All true, but the fact that people wait until the deadline is not news. If you're going to get into the online tax-prep business, you'd better have a stout server. This kind of failure can kill a business.

  3. Re:Netcraft confirms by __aaanwh8370 · · Score: 5, Informative

    TurboTax.com does not host the online TurboTax application - that's the brochure-ware for turbotax. Those servers also do not host Intuit's electronic filing services (which are hosted indenpendently from turbo tax online as well).

    The TurboTax web app is hosted @ www.turbotaxonline.com and still runs on Solaris (http://uptime.netcraft.com/up/graph?site=www.turb otaxonline.com)

  4. 2-day Extension by flamingnight · · Score: 5, Informative

    If you were affected by the storm that hit parts of the East Coast over the weekend, the IRS has granted a 2-day tax extension. Just write "April 16 Storm" on your return.