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Word Vulnerability Compromised US State Dept.

hf256 writes "Apparently hackers using an undisclosed (at the time) vulnerability compromised the State Departments network using a Word document sent as an email attachment. Investigators found multiple instances of infection, informed Microsoft, then had to sever internet connectivity to avoid leaking too much data!"

12 of 207 comments (clear)

  1. Hmmm...hackers by Spookticus · · Score: 5, Funny

    It seems those hackers missed the Philippines and accidentally hit the state department instead

  2. Scary by nicolas.kassis · · Score: 5, Insightful

    The fact that a simple Word document can cause such a big problem is really sad. How can you tell a few thousand of people not to open word document attachment? I mean, where I work, users receive tons of documents (pdf, office, autocad) files by email from vendors and such, I guess the only defense is good email filtering but still a 0-day attack would make that useless.

    1. Re:Scary by mrbluze · · Score: 5, Insightful

      The fact that a simple Word document can cause such a big problem is really sad. How can you tell a few thousand of people not to open word document attachment?

      Of course this is a popular article because it's more evidence of how Microsoft's 'professional' products are so amateurish, but you're right, you can't tell thousands of people not to open an attachment.

      The root of the problem doesn't lie in Word documents, or Word for Windows. The problem lies in Windows, period. The operating system is practically incapable of separating important and sensitive data from junk-mail and untrusted documents from the outside. In such a place as the State Department, it's scandalous.

      Whilst hypothetically, Linux is also vulnerable (eg: through some flaw in Open Office), a properly configured system could protect itself without needing to rely on the end user to manually screen every bit of junk they come across. Sure there would potentially have been some corruption of data, maybe some low level leakage, but really, this all points to a hopelessly overcomplicated and poorly designed OS. Naughty Bill!

      --
      Do it yourself, because no one else will do it yourself. [beta blockade 10-17 Feb]
    2. Re:Scary by Architect_sasyr · · Score: 5, Interesting

      Actually its a very effective method for both the IT team and the people who desperately need the administrative access. IT aren't required to understand every little john doe program that these people can want to install so they don't have to support them (this is very clearly communicated to these users).

      It also means that we have a relativly standardised form across the board despite having PC's everywhere and very quickly weed out the users who think they're smart but aren't really.

      An example of a good operator: there's a bloke over in administration who I would swear used to work in IT. He's got Open Office installed when everyone else uses Microsoft Office, he uses firefox, thunderbird and trillian for his messenger. About 500 theme packs and a few other bits of software. According to our helpdesk logging system he has only ever called once, and this was when he patched himself for the new daylight savings time last year. Everyone else had the problem as well.

      Also, so that those who aren't aware know, you don't have to be a local administrator to install a network printer. Anyone hooking a printer directly to a PC in a corporate environment is either a director or an IT who has lots to learn.

      --
      Me failed English...
      FreeBSD over Linux. If my comments seem odd, this may explain...
  3. Only fooling themselves by drago177 · · Score: 5, Insightful

    At first, the hackers did not immediately appear to try stealing any U.S. government data. Authorities quietly monitored the hackers' activity, then tripwires severed Internet connections

    If you find evidence of a break-in, its possible the attackers are also connecting in a way you haven't yet detected. Hope they know what they're doing. Given their reputation, I doubt it.

  4. Re:Great news for open formats by drago177 · · Score: 5, Interesting

    It would be so easy to just install StarOffice on each computer (keep Word), and ask the more technical departments to start using it, if only to save docs in Word format at first. I did this with the last company I worked at, nobody ever even complained. The cost was very minimal, and it actually saved a lot of money and time when an excel file corrupted itself. MS could not open it, but SO opened then re-saved it in MS format, then it worked fine.

  5. Re:Quick by grcumb · · Score: 5, Funny

    What magical office software do you use that is apparently 100% bug free?

    Emacs

    *ducks and runs*

    --
    Crumb's Corollary: Never bring a knife to a bun fight.
  6. Must suck to be Lenovo... by cunina · · Score: 5, Funny

    ...knowing that your products were banned from the State Department for some theoretical and highly unlikely exploit, while Microsoft Word continues to be used there despite a documented (no pun intended) security breach attributed to it.

  7. Re:(Insert Troll Here) by Beefchief · · Score: 5, Funny

    g) Cue the Grammar Nazi that points out the difference between "cue" and "queue" :)

  8. Re:Great news for open formats by drago177 · · Score: 5, Interesting

    I heard the install was faster/easier, and it was. You're right about the support - never tried it, but I did want to contribute to the open source concept, and $ rules the world. I knew those above me wouldn't notice an extra $20 on each pc, but they were scared of 'non-professional software', so to be able to tell them there was support was a necessary safeguard.

    Oh, btw, they were using that excel sheet to keep track of a fleet of buses (this co was archaic in their IT dept when I got there). A radio dispatcher was frantically telling the bus drivers there was a computer problem and to 'hold tight' for 15 minutes till I got there, then 5-10 more minutes to figure out MS file recovery wouldnt cut it, and 5 to install SO from network and fix the prob. The only serious occasion that pitted MS vs SO and the results were stark. So no Im not on Sun's payroll, but the story ought to be a commercial, and I walked out like a hero so I'm happy to tell it.

  9. Re:Great news for open formats by boer · · Score: 5, Insightful

    > With open software, you can look at the source code and see exactly what it does

    I though even the OS community had realised by now how ridiculous this argument is. World economy would in effect come to a halt if every company and public office started to scan source codes for potential vulnerabilities. This is hardly a selling argument and being a wise-ass about it has never helped the OS movement.

    Having a goal of zero vulnerabilities is such complex software as an office suite is strikes as feasible only to an ideologist nerd. In practise there will always be vulnerabilities as long as human beings will be responsible for the design and programming. And having gazillions of eyes searching through the source code presumably on the company dollar is not effective way to remove those faults.

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    (This sig intentionally left blank)
  10. Re:Great news for open formats by mattpalmer1086 · · Score: 5, Insightful

    Parent is making a valid point, and is not a troll, whoever modded them that way. The 'more eyes' argument doesn't really work for me either. I use open source software all the time, and I rarely have a look at the source code, and even less frequently take the trouble to understand even a small part of it.

    What does work for me with open source is that the nature of open, distributed development tends to promote code modularity, which helps keep those defect counts down. And the fact that code is publicly available exerts an influence on developers to publish code they aren't be ashamed of (unlike what happens in proprietary software development with tight deadlines set by the sales team making unrealistic promises to clients - I have been there).

    However, there is a real distinction between defect-free software (probably does not exist) and software that intentionally includes back-doors. With open-source, you can have more confidence that there is no back door, spy-ware, or anything else that shouldn't be part of the application. But it certainly doesn't mean the software will be defect free.