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RIM Releases Reason for Blackberry Outage
An anonymous reader writes "According to BBC News, RIM has announced that the cause of this week's network failure for the Blackberry wireless e-mail device was an insufficiently tested software upgrade. Blackberry said in a statement that the failure was trigged by 'the introduction of a new, non-critical system routine' designed to increase the system's e-mail holding space. The network disruption comes as RIM faces a formal probe by the US financial watchdog, the Securities and Exchange Commission, over its stock options."
a routine that can take down the system is a tad more critical then you think?
The Kruger Dunning explains most post on
This is all just technical jargon for, "I tripped over the power cord. MY BAD."
"Please, shut up. Just when I think you can't say anything more stupid, you speak again." -Archie Bunker.
This is obviously some new definition of the word "non-critical" with which I was previously unfamiliar.
bkd
The irony is that the SEC couldn't do any more investigating during the outage because they had no email access!
"It is a miracle that curiosity survives formal education." -Albert Einstein
More importantly, they apparently had no or a very bad backout plan.
It's quite likely the development group listed this as a risk, with a good backout plan, and upper management simply didn't want to pay for the cost of having a quick backout.
If that's the case, you can be pretty sure upper management WON'T take the blame.
You can tell this is a geek site. Bad software rollout, first post wants to blame the QA manager, second wants to blame "Upper Management." How about a little blame for the devs?
Blasphemer!
Clearly bugs originate with devs, the same way typos and spelling errors originate with authors. The occurrence of such errors is inevitable. The process as a whole is what is responsible for eliminating them. To the extent that the devs failed to contribute to that process then yes, they also deserve blame.