Slashdot Mirror

← Back to Stories (view on slashdot.org)

Big HMO Jolted By Email, System Failures

Posted by Zonk on from the so-proud-to-have-epic-systems-in-madison dept.

JoanofAlaska writes "The Wall Street Journal is running a front page story about the internal mass e-mail that exposed the failing $4 billion dollar electronic medical record system at Kaiser Permanente, the biggest non-profit HMO in the country. When word of the system's meltdown quickly spread back in November, one reporter obtained a 722 page internal document that showed patient safety lapses as a result of the system's problems. Then in February, the Los Angeles Times had a front page story in which a systems analyst who worked on the project called it 'the worst [technology] project I have seen in my 25 years in the business.' They've created a website to try to rebuild confidence in the project, and they say their goal for system availability is 99.7% (they're currently at 99.2%)."

1 of 171 comments (clear)

  1. Can you say "will never work in IT again" ? by binaryspiral · · Score: 1, Flamebait

    While maybe he thought he was doing a great thing by bringing a wild injustice to light... there isn't a chance in hell I'd hire him for anything remotely considered a computer or communication device - I bet many others won't either.

    Repeat after me: sir, can you spare some change?

    That'll be a useful skill for you.