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Steve Jobs Personally Resolves Customer Complaint

Posted by samzenpus on from the steve-jobs-my-dishes-need-to-be-washed dept.

An anonymous reader writes "The Consumerist recently published a story about an Apple customer who went through support hell with a broken Macbook. After escalating the issue up the support chain, and a month wait for his Macbook, the guy gave up and simply wrote Steve Jobs a blistering flame-mail. So, was he surprised when Jobs' executive assistant responded back the next day! He got both a brand new Macbook, as well as his old one to copy the hard drive. The guy also responded in a comment, and he turns out to be a slashdotter! He even wrote a journal entry here about the story."

4 of 341 comments (clear)

  1. That sound you hear by Rachel+Lucid · · Score: 0, Offtopic

    Is one thousand frustrated geeks trying to find a Japanese translator...

  2. How Vaporous of U by Anonymous Coward · · Score: -1, Offtopic

    Vacuous and Vaporous.

    I've got your picture
    Of me and you
    You wrote "I love you"
    I love you too
    I sit there staring and there's nothing else to do

    Oh it's in color
    Your hair is brown
    Your eyes are hazel
    And soft as clouds
    I often kiss you when there's no one else around

    I've got your picture, I've got your picture
    I'd like a million of you over myself
    I asked the doctor to take your picture
    So I can look at you from inside as well
    You've got me turning up and turning down and turning in and turning 'round

    I'm turning Japanese I think I'm turning Japanese I really think so
    Turning Japanese I think I'm turning Japanese I really think so
    I'm turning Japanese I think I'm turning Japanese I really think so
    Turning Japanese I think I'm turning Japanese I really think so

    I've got your picture, I've got your picture
    I'd like a million of them over myself
    I want the doctor to take your picture
    So I can look at you from inside as well
    You've got me turning up and turning down and turning in and turning 'round

    I'm turning Japanese I think I'm turning Japanese I really think so
    Turning Japanese I think I'm turning Japanese I really think so
    I'm turning Japanese I think I'm turning Japanese I really think so
    Turning Japanese I think I'm turning Japanese I really think so

    No sex, no drugs, no wine, no women
    No fun, no sin, no you, no wonder it's dark
    Everyone around me is a total stranger
    Everyone avoids me like a cyclone ranger
    Everyone

    That's why I'm turning Japanese I think I'm turning Japanese I really think so
    Turning Japanese I think I'm turning Japanese I really think so
    I'm turning Japanese I think I'm turning Japanese I really think so
    Turning Japanese I think I'm turning Japanese I really think so

  3. Re:Stop the fanboyism by Anonymous Coward · · Score: -1, Offtopic

    It's not fanboyism. /. is a corporate entity of the Apple Computer Network.

  4. ATTN !!! SWITCHEURS !!!! .... by unity100 · · Score: 0, Offtopic

    blah blah blah mac blah, blah bloh blah blah pc, blah mac, blah bloh cool blah blah apple blah blah pc blah lame.

    (i was dying to make a switcheurs joke and biding my time.

    --
    Read radical news here