Steve Jobs Personally Resolves Customer Complaint

An anonymous reader writes "The Consumerist recently published a story about an Apple customer who went through support hell with a broken Macbook. After escalating the issue up the support chain, and a month wait for his Macbook, the guy gave up and simply wrote Steve Jobs a blistering flame-mail. So, was he surprised when Jobs' executive assistant responded back the next day! He got both a brand new Macbook, as well as his old one to copy the hard drive. The guy also responded in a comment, and he turns out to be a slashdotter! He even wrote a journal entry here about the story."

Comments

Re:I completely agree

[CRiMSON]

Congrats, you just made the entire world know he does this. He'll get flooded to hell and back with people wanting jobs, people just saying shit like LOL macz r 4 fagz!!

Good job.