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After 9 Years, Bugzilla Moves Up to 3.0
BuggyUser writes "Bugzilla, the popular application to track and manage software development bug reports, has moved up to version 3.0. The 2.x series has been in service for the last nine years. From the article: 'According to the Bugzilla 3.0 release announcement, some of the new features in this version include custom fields, support for the Apache mod_perl module, per-product permissions, an XML-RPC interface, and the ability to create and edit bugs via email. A demo site has been set up where users can test the new version before downloading.'" Linux.com and Slashdot.org are both owned by OSTG.
What does it do that make it deserve a mention
It's the bugtracker that is used by most major FOSS projects.
"When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
Compared to test director, bugzilla is cross-platform. HP Test Director [now part of Quality Center] needs a ActiveX control on client to work. This may not be problem for you but is for many people.
Test Director also has a very bad reputation for security problems. Almost all security for it is done on the untrusted ActiveX client and not on server! Do not use test director if users are not 100% trusted.
Bugzilla has two search screens, one simplified and one advanced. Though I can tell you I am one of the few people who actually searches for bug report for a major (and I mean major) Free software project. Most users just file the bugs and I (and sometime when I am sleeping, others) close bug reports as being duplicated. The major problem I have found with bug tracking systems so having too many of them.
At work, I use 4 different bug databases, 3 of them are bugzilla and one a home grown one. Moving bugs from one database to another is annoying, though I only have to move them from one bugzilla to another (actually to upstream). The developer support team moves the one from the home grown database to bugzilla (though sometimes forgetting one important piece of information that I have to go searching for).
Bugzilla's advanced search screen is indeed humongous, but the default simplified screen is definitely not hard to grasp. The plus side of trac seems to be very nice SVN integration.
Debian does not consider the MPL to be non-free: Debian includes MPL-licensed software like Bugzilla and Firebird in their distribution.
debian-legal is just a discussion mailing lists. The messages posted there do not represent the views of the Debian project.
Actions speak louder than words, and the continued presense of Bugzilla, Firebird and other MPL-licensed packages in main indicate that the project does not consider the MPL to be non-free.