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Blame Your Mistakes on Technology

Techdirt has an quick look at how it is becoming much more common for people to blame their mistakes on technology. "There are people driving off cliffs and through flooded roads and taking detours that span half of England, apparently at the behest of their navigation units. Things got so bad in one place that authorities even had to put up "ignore your sat nav" signs. Now, a woman's car got hit by a train, and for some reason, she's blaming a GPS navigation unit."

15 of 419 comments (clear)

  1. Common Tech Support Nightmares by Null537 · · Score: 5, Informative

    I work for a company that makes software that is used for navigation, and there are a good amount of tech support calls complaining about how the "program sent us down an unmarked dirt road!" They don't seem to realize that they drove themselves down the dirt road, on the suggestion of a computer. I think we've all seen our GPS's be off by a bit, some people are missing the fact that nothing is perfect, especially not a box with a tiny screen.

  2. Re:Obligatory by dominious · · Score: 1, Informative

    23. Turn right at Long Wharf 0.1 mi
    24. Swim across the Atlantic Ocean 3,462 mi
    25. Slight right at E05 0.5 mi

    that's why i like google:)

  3. Re:No but I blame AJAX sites for hacking my comp by toriver · · Score: 2, Informative

    Yeah, a simple destinationElement.innerHTML = "Loading..." before the call would do wonders. Some sites are nice enough to do that when employing AJAX. (BGG uses "Updating...")

    That said, the biggest problem with AJAX is the same as with frames: They screw up the idea of bookmarking a page.

  4. Re:poorly marked railroad crossing by Anne+Thwacks · · Score: 2, Informative
    the rail crossing was so poorly lit and poorly marked that she didn't know she was on train tracks

    This is in England! She had to open a huge great gate paitend white with red markings, weighing nearly half a ton to get on the tracks. This style of gate gates appear nowhere in England except at level crossings. If she did not know that, then she had clearly never taken a driving test.

    She is not only stupid, but also criminally insane.

    However, the British newspapers have it in for GPS because their staff are too stupid to be able use it themselves.

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  5. Re:The trouble with your argument is by AmiMoJo · · Score: 4, Informative

    Actually, in the McDonalds case it was not the issue of spilling coffee that was in question. The woman admitted she spilt the coffee, and it was a stupid thing to do.

    The issue was that McDonalds like to keep their coffee at about 98C because it lasts longer that way. Most people drink coffee at about 60C, any more and it burns you. Most people do not expect to be severly burned by coffee, because it is usually not hot enough. McDonalds, in an attempt to save money by brewing fewer pots, handed her a cup of dangerous liquid without any warning. Even if she had sipped the coffee, it would have burnt her mouth.

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  6. Re:Common Sense by jacksonj04 · · Score: 3, Informative

    I was always taught BIDMAS:

    Brackets
    Indices
    Division
    Multiplication
    Addition
    Subtraction

    Seems to be how everything works over here in the UK, and all US devices I've come across follow that order as well.

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  7. The car was not moving during the coffee incident by Captain+Nitpick · · Score: 5, Informative

    When you now go ahead and put that so effing HOT cup right between your legs and hit the throttle, you act just plain and simply stupidly.

    She was a passenger in the car that her grandson was driving. He had stopped the vehicle specifically so she could remove the lid for adding cream and sugar.

    Let me repeat myself. Stella Liebeck was sitting in a motionless car when she spilled coffee that was so hot that she required skin grafts.

    Stop making assertions about how stupid people are based on made-up "facts".

    --
    But then again, I could be wrong.
  8. Re:[insert deity] help you, if you come to my hous by Captain+Nitpick · · Score: 4, Informative

    As no-one has much sympathy for the woman who puts not-even-boiling-hot coffee between her thighs and (get this!) does so while she's driving.

    Stella Liebeck was not driving. She was a passenger in a vehicle stopped specifically so she could safely remove the lid.

    --
    But then again, I could be wrong.
  9. Re:Go right ahead and blame the technology! by DavidTC · · Score: 2, Informative

    Actually, she would have been fine, even then, if she'd been slightly observant.

    Reading the article, it's clear she made it through the gate, and then, like a fucking moron, parked on the train tracks to close the gate behind her. If she'd just driven another ten feet and then gone back, her car would have been fine, although she could have been trapped on the wrong side waiting for the train to pass.

    I don't know in what universe you can drive over railroad tracks without noticing. They're quite noticeable even on main roads with automated control systems, I can just imagine how bumpy it was on this unautomated gate. And she got out of her car while parked on them!

    Oh, not to mention, she not only drove over them, she walked up right next to them to open the gate in the first place! I'm sure there was some sort of 'train' sign posted. Even the fully automated systems tell you to, after all the signals say you can go, to look for a train and then go.

    --
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  10. Please Excuse My Dear Aunt Sally by bill_mcgonigle · · Score: 2, Informative

    there isn't a universally agreed-upon set of rules for humans and calculators/computers.

    The Parentheses, Exponents, Multiplication, Division, Addition, Subtraction order has worked for me in all situations - I'm curious which situations it fails in.

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  11. Re:[insert deity] help you, if you come to my hous by DavidTC · · Score: 2, Informative

    I boil a kettle, immediately pour the water into the cup, add creamer and server. It's likely to be far hotter (close to 100 degrees C) than the coffee at McDonalds. I drink (well, sip) it pretty much straight-away as well. So does everyone I know.

    You're a fucking imbecile if you think you're putting 95C or whatever water in your mouth. I'm sorry, but you need to learn this now, before someone hands you a cup of water that hot and you actually put in in your mouth. (Or, hell, hold it in your hands if it's a non-insulated cup.)

    No human being can drink anything above 80C, or they at least can't take two sips of it because they're screaming. 70C will cause scalding within a second on your skin, and while it's possible to drink something that hot very quickly without causing physical burns, it's not a very clever idea. Thank goodness people's stomachs are full of liquids which immediately cool it down.

    60C liquids will scald you within 5 seconds, and somewhere around there is about the hottest coffee is ever consumed on purpose, although it's usually handed out about 70C, which is still somewhat dangerous, although nowhere as dangerous as handing people a thin cup full of 80C liquid because it will cool quickly and some people are taking it for a thirty minute drive.

    And for all you people using Fahrenheit, be sure to to recall that 10 degree C is about 18 degrees Fahrenheit. There's a pretty large difference between 60C and 70C and 80C.

    --
    If corporations are people, aren't stockholders guilty of slavery?
  12. Re:Obligatory by nacturation · · Score: 2, Informative

    You forgot to "Link to this page" before copying the URL. I think this route is what you meant.

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  13. Re:The trouble with your argument is by MoneyT · · Score: 2, Informative
    Most people do not expect to be severly burned by coffee, because it is usually not hot enough.

    I would assume that most people would assume it will give them a damn nasty burn. Combined with the fact that hot liquids that are kept pressed to the skin (i.e. via clothing) and not allowed to ventalate steam (i.e. in the crotch) will cause extremely severe burns. 3rd degree would not suprise me at all. But then, I don't go sticking cups of boiling liquid in my crotch.

    To that end:

    "It is well documented that when human skin reaches 119F, a first-degree burn will result; 131F will produce a second-degree burn; and 150F will give a third-degree burn." ...

    "This corresponds to the fact that human skin must be exposed to 160F for 60 seconds or 180F for 30 seconds or 212F for 15 seconds to produce a second-degree burn.""


    http://www.firehouse.com/magazine/archives/1998/Se ptember/tools.html

    "Variables Attributable to
    Third Degree Burn*
    Water Temp. (F) Exposure time
    120 9.5 minutes
    125 2.0 minutes
    130 30 seconds
    140 15 seconds
    150 1.8 seconds
    158 1.0 seconds

    *From studies conducted by Lewis & Love
    (1926; Wu. Yung-Chi, N.B.S. (1972); Dr.
    M.A. Stoll, for U.S. Navy (1979)"


    http://www.thermomegatech.com/brochure/ThermoMix_S tation.pdf?PHPSESSID=f500b623e9b6e

    "Ideal serving temperature: 155F to 175F (70C to 80C)
    Many of the volatile aromatics in coffee have boiling points above 150F (65C). They simply are not perceived when coffee is served at lower temperatures."

    "ideal holding temperature: 175F to 185F (80C to 85C)
    Most all the volatile aromatics in coffee have boiling points well below that of water and continue to evaporate from the surface until pressure in the serving container reaches equilibrium. A closed container can slow the process of evaporation."



    http://www.bunnomatic.com/pages/coffeebasics/cb6ho lding.html

    Wanna bet when she spilled the coffee it was in contact with her crotch for longer than the 1.8 seconds it would take to develop third degree burns?
    --
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    World Domination with a plastic spoon since 1984
  14. Re:[insert deity] help you, if you come to my hous by StrawberryFrog · · Score: 2, Informative

    The coffee as-poured by McDonalds is ~82 degrees C.

    I get 190F = 87C from the source below.

    so while she's driving.

    She wasn't driving. You know nothing.

    The basic summary of the case is this:
    "in the ten years prior to Stella's accident, over 700 men, women, and children had been burned by the unsafe McDonald's coffee. For years, McDonald's sold coffee that was "unfit for human consumption", and made $1.3 million dollars a day in profit doing so. Information such as this wasn't really reported by the media. What was reported was the $2.6 million dollar jury verdict.

    The jury arrived at that figure by calculating the profit of two-days worth of coffee sales, and "fining" McDonald's that amount to get their attention and make them fix the problem.

    It worked. The day after the verdict, McDonald's lowered the coffee temperature to a safe-but-hot 158 degrees. (70C)"

    Links:
    http://www.corpreform.com/2003/11/more_about_mcdo. html
    http://nielsenhayden.com/makinglight/archives/0058 50.html

    --

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  15. Google tells you to swim across the Atlantic by gurps_npc · · Score: 2, Informative
    Google has put in a link that says you can get from New York City to France by the action of "Swim across the Atlantic".

    As such, it will give driving directions to any western European country from any Continential state.

    The wierd part is, it will not give directions to get to Brazil from New York, even though it IS driveable

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