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Web 2.0 Distracts from Good Design

stevedcc writes "The BBC is running a story about web 2.0 and usability, including comments from Jakob Nielsen stating "Hype about Web 2.0 is making web firms neglect the basics of good design". From the article: "He warned that the rush to make webpages more dynamic often meant users were badly served. Sites peppered with personalization tools were in danger of resembling the 'glossy but useless' sites at the height of the dotcom boom."

13 of 176 comments (clear)

  1. All good things in moderation. by AltGrendel · · Score: 5, Insightful
    Web 2.0 doubly so.

    Seriously, just because you can doesn't mean you should.

    --
    The simple truth is that interstellar distances will not fit into the human imagination

    - Douglas Adams

  2. Some explain this to me? by zappepcs · · Score: 4, Insightful

    stevedcc writes "The BBC is running a story about web 2.0 and usability, including comments from Jakob Nielsen stating "Hype about Web 2.0 is making web firms neglect the basics of good design". What does Web 2.0 have to do with people neglecting the basics of good design? As far as I can tell they have always done that.

    From the article: "He warned that the rush to make webpages more dynamic often meant users were badly served. Sites peppered with personalization tools were in danger of resembling the 'glossy but useless' sites at the height of the dotcom boom." Hmmmm "glossy but useless" ? Is the author talking about all these 'news' sites that are dripping with advertisements interspersed with only a small to modest amount of content? The web sites of today are looking more and more like magazines of yesterday; >60% advertisements and 30% content, where the difference is filled with trying to find the table of contents or the 2nd and 3rd parts of the story buried deeply in the magazine with incorrect page number links to them.
    1. Re:Some explain this to me? by Bogtha · · Score: 4, Insightful

      What does Web 2.0 have to do with people neglecting the basics of good design? As far as I can tell they have always done that.

      It's a story that reoccurs every few years when a new technology comes along. Somebody comes up with a new technique/technology/approach, and gets a lot of attention because it's quite useful. Then the hype engine goes into overdrive, PHBs start putting it on job advertisements, and people get book deals. A multitude of copy & paste monkeys buy the books, get the jobs and apply that technique/technology/approach to everything they see, with no understanding of when it's actually useful. The industry gets flooded with a bunch of one-trick ponies.

      This happened with frames, JavaScript, Java, Flash, DHTML, ActiveX, Ajax, and now it's "Web 2.0"'s turn. Eventually, the field will settle down and there won't be quite so many fanboys around — they'll either broaden their skills and get a clue, their business will fail, or they will get fired. And then things will be relatively stable until the next big thing comes along.

      So I guess you're right, this is an ongoing problem, but it's still news when the cycle starts again.

      --
      Bogtha Bogtha Bogtha
  3. Re:Old fashioned by Mouse42 · · Score: 5, Insightful

    Really? Thats considered old fashion? I figured everyone these days hand coded their HTML with close integration with CSS, because thats the only way you can really ensure a minimal amount of code, cross browser compatibility, good SEO, and ease of updates.

  4. Management 'distracts good design' by hendridm · · Score: 5, Insightful

    Of all of the best practices that I've learned as a designer analyst over time, I've come to realize that management (with a bug in their collective bonnets about some new-fangled technology), do a better job of screwing up design and usability than the technology itself.

  5. Re:Old fashioned by mangu · · Score: 3, Insightful
    Anyone else this old fashioned ?


    I also stick to hand-editing html, however I also use a lot of automatically generated html. For instance, when formatting a computer language for syntax emphasis automatic coding not only saves work but makes less errors than hand coding. Also, when creating tables I often use small Perl scripts to insert the data into the html.


    But I always cut and paste the result into an html file that I edit by hand. I've never found a WYSIWYG html editor that gives me full control over how my pages will look.

  6. Re:Old fashioned by cultrhetor · · Score: 5, Insightful

    Dreamweaver wouldn't be so popular if everyone took this sensible route. I once had to unscrew about 15 pages created by Dreamweaver and Fireworks. It took forever - each page, despite coming from the same "template" was messed up in its own unique way.

    --
    "Tu fui, ego eris" - Virgil
  7. Pssh. by MeanderingMind · · Score: 5, Insightful

    Sure, blame Web 2.0 for your horribly designed web pages.

    The man in the article himself states clearly Web 2.0 is simply the "latest fad". It's simply the most recent in a long stream of red herrings chased by ignorant companies in an attempt to be web savvy.

    The root of the problem is that the people who understand web design and make webpages are beholden unto managers, bosses, and other autorities who haven't the faintest idea what a good webpage does or looks like. The web designers bring prototypes, designs and nifty things to these people and get asked stupid questions such as "Is it Web 2.0". They want everything the internet has to offer in their webpage, whether or not it makes any sense for it to be there.

    Web 2.0 is another potentially awesome facet of the internet being turned into a collective migraine for web designers.

    --
    Thunderclone: ONE MAN ENTERS! TWO MEN LEAVE! ONE MAN ENTERS! TWO MEN LEAVE!
  8. What is Web2.0? by jb_nizet · · Score: 3, Insightful

    I've seen two definitions of Web2.0: user-contributed contents, and the use of AJAX/DHTML.

    The first characteristic doesn't need any new technology: Slashdot is a good example of a web site containing lots of user-contributed contents, and works for ages. No need for a 2.0 version of the web.

    The second one is newer: we already had DHTML, but didn't have XMLHttpRequest. This is where abuse can lead to bad design and bad usability, IMO.
    My advices to web developers: just because the content of your web site is dynamic and the site contains some forms doesn't mean you have a web application like GMail! Most of the time, it's just a web site, and should work like a traditional web site: the back button should work, opening pages in new windows or new tabs should work.
    Just because you may refresh the body of the page without reloading it entirely doesn't mean you should. Think about why frames are usually avoided when you plan using AJAX: it might cause the same annoyances.

  9. Re:Old fashioned by DittoBox · · Score: 5, Insightful

    Don't discount Dreamweaver. It's editor is absolutely top-knotch.

    Now it's definitely not emacs, eclipse or VI(M) but it's awfully good and has nice auto-complete features. And if used properly it can help you stick to standards better. It also can do direct FTP editing, another big plus for me.

    --
    Good. Cheap. Fast. Pick Two.
  10. Hmm... by EinZweiDrei · · Score: 5, Insightful

    Although people in their late 30s make very different use of the web to those in their teens, Mr Nielsen expects that when those teenagers grow up the time they spend online will diminish.

    Yeah...
    Just like our parents' generation grew up to watch less television.
    --
    Perhaps life really is full of possibilities.
  11. Pure HTML by chord.wav · · Score: 3, Insightful

    I'm against entirely Flash-made sites. Not even Macromedia has a full site made in Flash, they use it only for the menu and landing-page banners. They don't put content you need to read in there.

    And they didn't yet come up with a simple solution for what IMHO are their main 4 problems:

    1 - One URL, One page. In order to direct a friend to a specific product in a flash site you have to tell him things like: Go to this URL, then click products, then click the shoes number X. OK, this may be a development problem but they could make it very easy.

    2 - Open links in new tabs/windows. This one is really annoying.

    3 - Content indexing. It is currently possible, but yet more attention is drawn to a normal HTML page than to a flash site.

    4 - Ability to copy/paste the text you are reading. This one is really a development problem but again, it can be made simpler.

  12. web architects by chdig · · Score: 3, Insightful

    It used to be that an art director would build the design for websites, but with dynamic and active websites (Web2.0 if, we need to use that word), a web architect is the new boss needed to run the show. That is, someone who understands template-based programming and information workflow enough to develop a solid basis for the designers to take over and make things look pretty. Oh yeah, and this person should also be able to direct the programmers to organize things in a useful manner for the designers as well. Until companies catch on and begin hiring website directors with these qualifications, they'll just continue to roll out that static, oh so pretty and dumb sites that they always have been.