Comcast Drops Microsoft
Frosty Piss writes "Comcast plans to drop Microsoft's television software and on-screen program guide from its digital cable boxes. The cable company will replace the Microsoft technology with GuideWorks software — Comcast is a part owner of GuideWorks. Comcast has been the lone cable company in the US using Microsoft technology for set-top boxes, and only in the state of Washington, Microsoft's back yard." The Microsoft offering has a solid presence in Latin America. The company is no longer trying very hard to market it here at home.
basically, you are saying you've heard something second hand, and that something doesn't even parse straight: you're saying COMCAST SOFTWARE sucks? the article is about comcast choosing between GUIDEWORKS SOFTWARE instead of MICROSOFT SOFTWARE. then you bash their customer service (which I've personally found to be in the 'just fine' to 'pretty good' range) without any details and finally, move on to use an off-handed google search to compare a nationally deployed package against one that is only deployed in washington state. of course, you probably didn't google for results in spanish or portugese, which would show a significant, maybe greater proportion of complaints.
you know nothing of the situation. you pretty plainly didn't even read the article. and the modpoinst are flowing. sad to see it.