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Symantec Updates Cause Chaos in China
Hello Kitty writes "According to Computerworld, a signature update to Symantec's anti-virus software has knocked out thousands of Chinese PCs. Apparently the latest update for the AV component of the various Norton packages mistook two system files in the Chinese edition of Windows XP SP2 for the 'Backdoor.Haxdoor' trojan. Piracy issues may complicate recovery, since once the updates are installed Symantec says the only hope for reviving an affected system is to re-copy the affected DLLs from the Windows restore disks. Everyone has their official restore disks handy, right?"
So, you have no sympathy for paying customers because many other people in the same country presumably did not pay? I think there are about 1300 million Chineese - you should allow yourself not to judge them all together.
...until some jackass posts a link to the files netapi32.dll and lsasrv.dll under the guise of a fix for these systems, but he has ACTUALLY infected with the backdoor.haxdoor virus?
That makes about as much sense as saying they should nuke all Windows installations because world-wide there's many more pirated ones. And how is that exactly going to do anything:
1. "Damn, my pirated copy stopped working"
"You should have bought a real copy"
"Would that have helped?"
"No."
2. ???
3. Piracy problem solved
Live today, because you never know what tomorrow brings
I guess this thread is going to become full of posts in the spirit of "they got what they deserved", as if this was an anti-piracy measure. Of course, piracy of IP is only legitimate when commited within USA, otherwise it is "OMG commies are stealig our moneyz". This was an effing software bug, which casued trouble to everyone, legitimate users too, and I don't see how piracy talk could be relevant. As a side note, having recovery CD's does not have to do anything with piracy. If you pirate Windows, you have all the CD's you need.
> I've got no sympathy for the Chinese.
Expressing as much stupidity in only 8 words certainly is a world record.
What next ? You've got no sympathy for blacks, blonds, left-handed or bue-eyed people ?
Racism at its best !
Votez ecolo : Chiez dans l'urne !
For years I always installed Symantec products, and before them Central Point and Norton products.
They worked, they worked well, and I could see how they helped me.
Somewhere along the line though they became first large, then irritating, then expensive to keep updated (pay for virus signature updates?), then finally began actually damaging systems.
And somewhere along the line I stopped buying their products, installing their products, and recommending their products.
I've come to view Microsoft the same way. Between excessive DRM, excessive hardware demands, and a generally customer hostile attitude I find it hard to think that I would ever move to a Vista machine. Thus far Windows 2000 still does everything that I need with a lot less hassle.
Someday though I will need to upgrade. The question is what will fill the gap? Linux still isn't there, nor are most Open Source replacements for common Microsoft and Adobe applications.
Is there a company that can step in with a viable replacement for Photoshop or MS Office? Can OpenOffice or GIMP make the final leap to become a reasonable and reliable alternative to those tools? I don't want something that sort of does everything that Photoshop does, I want a professional tool that does everything, and does it equally well.
The door is open, we're just waiting someone to step through.
Three Squirrels
Is all this Symantec's fault for not protecting Monkeysoft better?
If you replace "common" with "most vulnerable", your statement makes sense. If a program can be downloaded and run from the internet, it can be a virus. Sure... and if it runs with root or root-like privileges, it can do serious damage. Guess which OS lets that happen? To protect yourself, you can install AV software and dedicate one (or both) of your dual CPU cores to constantly scanning every file that is accessed so you can be "safe". A fine value proposition for your computer investment. This is Symantec being incredibly irresponsible. Failing to find something like this in pre-update testing (or the failure to test updates) is insane and they should be required to pay for repairs. I agree that Symantec made a serious error in deploying an updated defence for the weak OS that they make money defending. But I bet they'll pay nothing, or at least as much to pirates as they do to licensed owners.
Rich And Stupid is not so bad as Working For Rich And Stupid.
Or has there been a distinct drop in spam since this happened? :)