850K RegisterFly Domains Moved To GoDaddy
miller60 writes "The long-suffering customers of RegisterFly should soon be able to manage their names again after ICANN arranged for the transfer of its 850,000 domains to GoDaddy.com. ICANN terminated RegisterFly's accreditation back in March but it took a court order to pry the domains loose so they could be transferred to another registrar. For those just joining the story (see earlier discussions on Slashdot), RegisterFly is the New Jersey domain registrar that collapsed amid management chaos in February, leaving most customers unable to manage, renew, or transfer their domains. ICANN, which was widely criticized for its inability to do more for RegisterFly customers, expressed relief at the saga's apparent conclusion."
GoDaddy.com might not be a big improvement. I know that I've not been impressed with them at all. I don't care HOW cheap their hosting gets, I'll certainly never host anything with them again. The hosting company I normally use is about $7 a month. I get a live English speaking CLUE-FUL human no matter what time I call tech support and I seldom have to call. By comparison, GoDaddy is about $3 a month and I've spent more time on the phone with GoDaddy than I do with my mother. Our connections to our database keep failing, an issue which GoDaddy is either unwilling or unable to correct. When your entire web site is a dynamic, database driven site that effectively puts us off the air. Spending hours with an outage that my friends in Atlanta, GA; Washington, DC; Portald, OR; Hamburg, Germany; Calcutta, India; Hong Kong; Tiawan; and Nairobi, Kenya can all see but technical support staff at GoDaddy can't seem to spot is flatly unacceptable. Then they have the nerve to tell me that it's my ISP and they can't help me. I've certainly learned my lesson and for less than the cost of a latte every month I can have peace of mind and web site that works.
2 cents,
Queen B.
HDGary secures my bank
What this is really about was finding some registrar willing to take on the customer support load of cleaning up the mess. ICANN doesn't have a call center.
There are some interesting implications to this deal. For one thing, domain owners whose domains are now administered by GoDaddy have no contractual obligations to GoDaddy. So they should be able to transfer those domains anywhere, immediately.
Meanwhile, RegisterFly still hasn't complied with the court order issued Friday to put a notice on their web site within 48 hours that they are no longer a domain egistrar. They're even still taking registrations. I just tried their domain registration page, and it works at least up to the "checkout" point. So RegisterFly is probably in contempt of court.
A win-win-win deal, more or less.
Maybe for GoDaddy and Registerfly. Certainly not for the customers
What?
Er...first, my experiences with their support have all been good, and as far as they go I'm definitely a small fish. Second, why do you even need tech support to transfer? Log in to your account, go to the domain control panel, and transfer it. The link's right there. Last time I transferred a domain from GoDaddy to another registrar, the initiation was done in under 5 minutes. Then there's the few day wait time for the transfer, and that's it.
ACs are modded -6. I don't read you, I don't mod you, I don't see you. Don't like it? Don't be a coward.