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Tech Review Sites and Payola

cheesecake23 writes "How often have you read a hardware review and thought: 'No way was that an honest opinion, the reviewer was bought'—? The Daily Tech has gone undercover to find out whether or not payola is accepted among the 35 largest online English-language hardware review sites. Questions asked and answered — Q: How many sites would take money (or sell ads) in exchange for a product review? A: 20 percent. Q: How many sites would additionally consider selling an Editor's Choice award? A: None. Q: Were any regions of the world more corrupt than others? A: No, it was 20-25% almost everywhere. Q: Does it depend on the size or age of the site? A: RTFA. Although no bad actors were explicitly unmasked, the article contains enough information to make a whitelist of quite a few good guys."

11 of 189 comments (clear)

  1. Slashdot Payola by Anonymous Coward · · Score: 4, Interesting

    Slashdot takes it, just admit it.

    How else can the editors explain Roland Piquepaille, among others?

  2. Is this a surprise? by Bender0x7D1 · · Score: 5, Interesting

    In today's corporate-controlled world does anyone take reviews without a hefty dose of skepticism?

    I'm not trying to say that there aren't neutral reviewers but, with marketing budgets as they are, is anyone surprised that some "neutral" reviewers are actually paid enough to be biased?

    --
    Reading code is like reading the dictionary - you have to read half of it before you can go back and understand it.
  3. "Immorality" of radio payola? by PCM2 · · Score: 3, Interesting
    From TFA:

    The immorality of paying radio station disc jockeys to air music did not become apparent until investigations by Federal Trade and Federal Communication Commission.

    Pardon my naivety, but exactly what is so "immoral" about it? I've never really understood that. "I've got a radio station. You've got a song. Let's talk." Seems perfectly natural to me.

    A radio station could play a song a hundred times, or a million. If everybody hates the song, they're still going to hate it no matter how many times it gets aired. Meanwhile, the record company is out a pile of cash. It almost sounds like a win-win for the consumer.

    Obviously, bribing magazines for good reviews seems like a different matter...but the radio thing -- and especially the choice of the word "immoral" -- is kind of lost on me.

    --
    Breakfast served all day!
  4. Even if they don't, the reviews are semi-useless by jandrese · · Score: 5, Interesting

    I've always been a bit annoyed that hardware review sites almost always get cherry picked engineering samples to test. Normally this isn't a big deal, but they always test the overclockability of hardware these days (I swear Ars, HotHardware, HardOCP, and the like would overclock hard drives if they could) which is fairly pointless with a sample size of 1. Worse, they have no way of testing if that overclocking is going to cause the hardware to fizzed out after 2 months. They also rarely include factors like "will the manufacturer maintain driver support 3 months down the road and fix the bugs in the current driver?" which is far more important than clocking it up to 105% and running Supreme Commander.

    I know I'm being a little unfair here, but it's one of the main reasons that I rarely bother with hardware review sites anymore unless I'm actively looking to buy a particular piece of hardware. Well, that and their tendency to spread articles out over hundreds of pages with as little content as possible on each page.

    A good example of this is the 120 page article on Core2Duo heatsinks posted to Slashdot a few days ago. At no point did the hardware review guys examine the fans to see if they were bottom of the barrel "will die in 6 months" models, or if they were high quality fans worth the $50 price tag on the cooling solution.

    --

    I read the internet for the articles.
  5. Re:Toms by Lisandro · · Score: 4, Interesting

    Yeah, i also remember when Tom's Hardware didn't use to stretch articles in 17 ad crammed pages. Or when MTV played, you know, actual music, for that matter...

  6. Re:Give the names, you chickensh!t by Anonymous Coward · · Score: 3, Interesting

    Because they might get sued? Sued for what? If the article had been properly researched, that court case would last about 30 seconds:

    Some review site: They lied and said that we'd accept money for better reviews! Sue! Sue!
    DailyTech: Here's the tape recording.
    Judge: Case dismissed. Depending on your local jurisdiction (but ask your local sheriff's department and your lawyer before you rely on anything I say here), it is not illegal for you to tape a conversation without telling the other party - if you are one of the parties in the conversation. There's no reason they couldn't have backed their article up with some solid evidence.
  7. Re:The beef by xenocide2 · · Score: 4, Interesting

    Fuck, have you looked at the firehose? It's no wonder he gets stories posted. He knows grammar and spelling and doesn't get his news from slashdot. Which is better I can say than most submissions.

    --
    I Browse at +4 Flamebait

    Open Source Sysadmin

  8. A whitewash by Eukariote · · Score: 4, Interesting

    The rot is far deeper. This article vastly understates the problem: there are so many levers manufacturers can pull in order to influence or bias reviews, payola is only the start of it. Development of corrupt benchmark software used by the review sites can be bought, biased compilers (Intel compiler) generate some of the code being benched, advertisement money can be withheld or expanded, early or free samples can be provided or denied.

    The review sites, in turn, can do a lot to make review seem fair while applying a subtle bias. They can limit themselves to certain benchmarks, (de)emphasize or arbitrarily weigh some results, frame the the article, or spin the conclusion.

    It is not hard to see this in action. Take the pervasive and saturating Core 2 hype on all sites, last year, for example. Many sites were running the same biased selection of benchmarks. Nearly all sites avoided 64-bit benchmarks.

    I would like to see a bootable Linux benchmark CD that runs stock GCC compiled code in 32 and 64-bit mode and provides various workload, scalability, and throughput tests. Something that is open and runs precisely the same code on all machines. Something anyone can pop in his own PC or laptop. But then, even if that were to exist, would the sites start to report that benchmark in their reviews?

  9. German language example by Vlad_the_Inhaler · · Score: 3, Interesting

    The German-language 'PC-Professionell' (they belonged to Ziff-Davis back then) used to always carry a full-page advert for 'Waibel' computers on the back cover. Inside the magazine, they would review various hardware and Waibel *always* got the editor's choice award. The way I remember it, even if they were not reviewing any other PCs they would still review the finest offering from Waibel so they could rave about it. As far as I remember, other Ziff-Davis magazines did the same but it is PC-Pro I really noticed.

    Another computer magazine called C't also reviewed Waibel hardware once or twice. In the last review they gave, they indicated the hardware was ok at best (I think they were overclocking) but that the XP Licenses were illegal - something they got Microsoft to confirm. This was in late 2002. Waibel ceased trading in January 2003.

    I am sure that Waibel paying for full-page back-cover adverts, and the rave-reviews inside were just a coincidence.

    Quoting the DailyTech article: Once presented with the data for this article, Schnieder paused before responding. "I think if you look back even five years, you would have seen this type of thing be much more common than it is today." He concludes, "Like most things, the marketplace will eventually weed out the businesses and websites who choose to operate in this manner."
    Waibel closed. I occasionally look at a PC-Professionell nowadays but I can't see any obvious weighting in their reviews so hopefully the company works differently nowadays - almost 5 years later.

    --
    Mielipiteet omiani - Opinions personal, facts suspect.
  10. Re:Payola is a widespread problem by loganrapp · · Score: 4, Interesting
    I would've liked to have had a little more information on the ones to trust.


    For obvious reasons, I can see why they may want to avoid 'outing' those who are involved in payola, but it would be nice to get a few more names from the article on who we can legitimately trust.

  11. Bias - welcome back my friends... by Media_Scumbag · · Score: 3, Interesting

    To the show that never ends
    So glad you could attend
    Come inside
    Come inside

    I quit journalism because I got pressure to favor advertisers' products. I had the Exec Editor of a trade print publication attribute my name to a press release and it was called a "review." I told her that if she did it again, I'd sue for defamation of character. \

    For related reasons about the integrity of the mag, I quit.

    That was 2000. I can do more good as a poster than a writer...

    =D