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Gateway Customer Sues to Get His PC Fixed
prostoalex writes "The Sacramento Bee tells the story of an El Dorado resident who had to go to small claims court to get his Gateway PC fixed: 'Right out of the box, he says, the computer displayed scattered graphics and wouldn't work properly. He says he called a Gateway salesman five times and sent him an e-mail to get an authorization number to send the computer back, but his phone calls and message were never returned. Then, over the course of months, Sheehan said he called Gateway technical support dozens of times.' Gateway insists that by clicking 'Accept' on a customer service EULA when the computer was first booted, Mr. Sheehan has waived his rights to sue the computer manufacturer in United States courts. The Gateway EULA states that conflicts must be resolved via private arbitrage. Sheehan, though, argues that he never saw the EULA, because of the broken graphics. As such, he's not held to that agreement." Some connections between this and a discussion about a Second Life case we had yesterday.
Is it still Thursday or is this post a dupe? Really important because if it's still Thursday I have two extra days to finish the job I'm working on. Man I've got to pay more attention to what day it is.
Once again Slashdot editors, great JOB ON DUPE CHECKING. Makes you wonder if the editors even read their own website.
That was the joke, my friend. Taking the first +5 comment from the previous story would have been stupidly obvious if I wished to exploit it for Karma. But don't worry, I've got Karma to burn.
"Sure there's porn and piracy on the Web but there's probably a downside too."
Oddly enough, the "duped" tag shows up for me - slownewsday, court, displays, hardware, duped (tagging beta)