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New Zealand Banks Demand a Peek at User PCs

Montgomery Burns III writes with a link to a ComputerWorld article on a ... unique approach to bank security. New Zealand financial institutions are looking for a way to access customer PCs used in online banking transactions. Their goal is to verify the security of the user's terminal. "Under the terms of a new banking Code of Practice, banks may request access in the event of a disputed transaction to see if security protection in is place and up to date. Liability for any loss resulting from unauthorized Internet banking transactions rests with the customer if they have 'used a computer or device that does not have appropriate protective software and operating system installed and up to date, [or] failed to take reasonable steps to ensure that the protective systems, such as virus scanning, firewall, antispyware, operating system and antispam software on [the] computer, are uptodate.'"

6 of 268 comments (clear)

  1. Interesting by MightyYar · · Score: 4, Insightful

    I was wondering what the end of internet banking would look like, and this is it.

    I'll go right back to using the branch if they start holding me liable for using their cost-saving website.

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    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  2. The feeling is mutual. by Anonymous Coward · · Score: 5, Insightful

    So, if they're allowed to inspect my client, may I inspect their server? No?

  3. Therefore..... by Lumpy · · Score: 4, Insightful

    All of you damned users not running Microsoft OS will be liable.

    Just because anti-spyware software does not exist for your software platform is no excuse!

    you BeOs users! how dare you not run a Virus scanner app!

    gotta love Bank executives asking for things they dont even have the slightest clue about.

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    Do not look at laser with remaining good eye.
  4. All about Trust. by Shambly · · Score: 4, Insightful

    I don't trust the banks to secure their data or use it in non malicious ways. They don't trust me to be able to secure my computer properly. I also don't trust the connection between my computer and their servers to be completly secure. All of these have reasons not to trust each other since all of these have failed at some point or another. I think i'll stick to ATM's for my needs. At least if it fails it's their hardware that's getting blamed and not mine.

  5. They want to "know if it's secure", huh? Well... by The_REAL_DZA · · Score: 4, Insightful

    ...if they can access it, it ain't secure. 'nuff said.

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    This space intentionally left (almost) blank.
  6. Re:"Rooting around" is probably paranoid ... by AK+Marc · · Score: 4, Insightful

    Rather than arbitrarily root around a technician will probably come to your home, and check you OS version and patches, anti-virus version and updates, firewall, ... all while you watch.

    Well, even that seems objectionable. The only reason they would need to do that is if there has been a loss and they want to pin it on someone other than themselves. So, they aren't even "looking" at the computer, they are there for one and only one reason, document security holes. Whether one of those holes were used doesn't matter. If they document enough, then they will shift the blame to the customer. Why should I go out of my way to help the bank deny me the money I deposited into it?