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AT&T Vs. Apple Store At the iPhone Launch
MBCook tips an article at Gizmodo that begins with a reader's experiences trying to buy an iPhone yesterday at an AT&T store and an Apple store. Many, but not all, of the comments on the post echo this reader's experience: Apple good, AT&T bad. "Day one revealed what all Apple aficionados fear. That AT&T, through the depths of its incompetence, could derail the iPhone."
A: AT&T.
Take a look and feel free: http://www.PieMenu.com
I'd believe you if you spelled corporate correctly.
Me too. If they ever got popular, Hugo would just nationalize all the Apple Stores.
In Repressive Burma, it's not just your connection that dies. slashdot.org/comments.pl?sid=314547&cid=20819199
Didn't you ever notice that these campout events never coincide? Don't tell anyone, but... those Star Wars fans, Lord of the Rings fans, iPhone fans... they're all the same people. They're a hired group of actors who inflate the perceived popularity of a product. All other victims of the consequent group think then aren't insane; they're just conformists. As for the AIDS and cancer patients, I'd be seriously worried for their health. What are they doing camping out for a day in their condition??
But I'm too busy waiting in line for Transformers.
There's a 68.71% chance you're right.
I call bullshit. Nintendo never had a widely popular console until the mid 80's and for that matter, the Nintendo 64 wasn't sold until 1996. I can't take you seriously until you get your facts straight.
This is slashdot and the facts are important, Sir!
Yes, true Captains of Industry spend their time trolling slashdot anonymously.
"That's why I keep going back there."
:)
The secret to good customer service is...hire fanboys.
Actually, AT&T fucking up is good for apple. The other cells turned down Apple. Why shouldn't they? Steve Jobs wanted concessions and the cell market is hard to break into, especially for a $600 phone. After Friday's sales figures come out, they'll regret that. The Apple/AT&T 5 year exclusive deal depends on AT&T providing a certain level of quality -- a level they can't meet. Apple can now break their AT&T exclusive deal and the other cell providers will be on it like CmdrTaco on a 12 year old boy.
Apple to Ma Bell: Wham, baam, thank you ma'am!
Do you even lift?
These aren't the 'roids you're looking for.
Hate to nitpick, but it's no longer "AT&T". It's now "at&t", the new softer, friendlier telephone company.
☠
Yeah, so?
If you think that it has become usefull after that think twice. Have you ever dealt with a mobile operator customer care or sales on a predominantly data product?
I am tempted to post some of the great gems I have received from Vodafone, O2 and the like in responce to trivial queries regarding data tariffs and billing. What Apple afficionados do not realise is that with this cool new gadget they are going to jump straight into the great quagmire of extreme incompetence that is the data side of the mobile industry. Compared to mobile data support the likes of NTL or AOL are stellar examples of customer service.
So the minor noises from people slightly dissatisfied now will be replaced with screams of horror later on. Apple's fans are spoilt to have products that usually perform as advertised. When they meet the reality of general purpose mobile data which works only occasionally and never works when you really need it, they are going to scream. Loud. Very loud.
Baker's Law: Misery no longer loves company. Nowadays it insists on it
http://www.sigsegv.cx/
MY IPHONE DOESNT WORK. I activated two yesterday, they both worked for 12 hours. This morning neither phone will make or receive calls; or browse on EDGE. The GSM/EDGE modem is BRICKED -- STAY FAR AWAY. Apple blames ATT, and ATT blames Apple. These guys are in way over their heads.
What's that? Buying a new Apple first-generation product at launch is a BAD IDEA??? Whodathunk it???
I'll get mine in a couple of years. Thanks for eating the early-adopter sticker shock and bugs though.