Microsoft Acknowledges 360 Issues, Extends Warranty to 3 Years

RamblinLonghorn writes "Microsoft has announced that they are extending the warranty for all Xbox 360s to 3 years. This appears to be entirely retroactive and that 'those who have already paid for such repair charges can expect reimbursement checks for the amount of their console repair.' It seems as though Microsoft is accepting the blame for the hardware malfunctions, but it is worth noting that this warranty modification only applies in the 'Red Rings of Death' situation."

Comments

Re:Still, they break.

[stratjakt]

They dont shell out a new console, they ship you a refurbed unit.

Give them a CC# and they'll cross ship (send your refurbed unit out right now, before they recieve your return).

Then they fix yours, and put it in the pool to be sent to someone else.

It's how RMA's work.

Re:A $1 BILLION DOLLAR cost?

[mediamonkey]

Actually, it is almost EXACTLY that much - according to the BBC http://news.bbc.co.uk/1/hi/business/6275728.stm