Verizon Copper Cutoff Traps Customers

theodp writes with more mainstream attention to an issue discussed here a month back: "As it hooks up homes and businesses to its FiOS fiber-optic network service, Verizon has been routinely disconnecting the copper infrastructure that it was required to lease to other phone companies, locking customers into higher broadband bills, eliminating power outage safeguards, and hampering rivals. A Verizon spokesman argues customers are being given adequate notice of the copper cutoff, which includes this read-between-the-lines fine print: 'Current Verizon High Speed Internet customers who move to FiOS Internet service will have their Verizon High Speed Internet permanently disabled after their FiOS conversion.'" Customers are supposed to be informed by both the sales person and the installer that their first-mile copper will be cut, and this is not happening.

Comments

you have not much imagination then

[Anonymous Coward]

Maybe it is news because verizon and the other telcos and cable companies keep coming up with new (which makes it "news") shaft the consumer things? I'd go as far as saying cutting the copper is deliberate sabotage of critical national infrastructure and a violation of the implied trust the telcos got when AT&T was broken up and they were allowed to take over parts of the publicly paid for copper infrastructure. Yes, that's right, the public paid for every penny of it, and the telcos got free eminent domain seizures for running it over private property, something rather valuable in today's world. They've also gotten billions of dollars to maintain it, with those frakking service fees you see on your bill that they asked for and received.

    The copper built this nations telecommunications and cutting it is at a minimum consumer unfriendly and is destroying quite decent backup that is already there and works. They could like, just leave it the fuck alone when they install the fiber in case the customer wants to use it for something else or have a backup connection, perhaps from another company. And if verizon doesn't want that copper, it should be taken away from them with no recompensation whatsoever, just like any other abandoned property on the street, and given to someone else who would actually use it after being held and auctioned off by the local marshals or sheriffs, just like they do with abandoned cars or abandoned buildings.