Comcast and Net Speed Tests

JimDaGeek writes "I recently moved to Columbia, SC where I have Time Warner as my cable ISP and pay for an 8 Mbps connection and have been very happy with the service, speed, and reliability. In contrast I have heard bad things about Comcast. So now that I am up in the Philadelphia PA area visiting my parents, I decided to test out the speed and reliability using the Speakeasy speed test. The results surprised me. Here are the reported download speeds in Kbps: New York, 18,946; Washington, 15,821; Atlanta, 11,257; Chicago, 10,042; San Francisco, 4,230. What is going on? I know my father is not paying for a 10+ Mbps connection. Is Comcast giving priority to popular speed-test sites?" From Comcast's site, in the Philadelphia area they seem to offer download speeds of 6 or 8 Mbps, with an option for a "PowerBoost" to 12 Mbps on large files. This wouldn't explain the results JimDaGeek got of almost 19 Mbps down.

Update: 07/10 12:07 GMT by KD : A friend in Massachusetts had a tree fall on his house. The Comcast guy who reconnected the lines told him that they are boosting the line speed to 20 Mbps down / 2 Mbps up in certain areas to be more competitive with Verizon FiOS.

Comments

PowerBoost

[the_cowgod]

The Speakeasy test regularly reports over 20Mbps on my Comcast connection. The "PowerBoost" feature allows basically uncapped speeds for the first ~15MB of a transfer, then it drops down to the normal 6Mbps. I can easily see this effect when doing large downloads with my UsenetServer account. It does inflate speed test results, but Comcast does not appear to be favoring the test sites in any way.

Re:Time of day?

[MrShaggy]

Since cable bandwidth is shared, wouldn't the time of the test matter? I've noted (very unscientifically) that my Internet seems slower between roughly 7-9pm (on Charter in Los Angeles area). I look at the difference between cable and dsl as 2 different ways of getting to a train-station.


Cable might be like taking a bus to the station. There might be other people there. However, its not that significant.


Dsl is like taking your car or a cab to the station. It definitely is not a shared ride into the station.


The one thing that happens is that everyone gets off of there rides, and they all take the train out. Pretty much at the same speed.

Of course during that time of the day there are many people on the internet, so it won't matter what you are using. Its somewhat insignificant how 'slow' it is. The only thing that kills the dsl is how far away you are from the office. Thats pretty wild. The thing is that you can get speed tests from eith side of the country or even planet. So even if it isnt the rush hour here, it will be elsewhere.


Thats why I think most dsl ads are so misleading.

They are up to it.

[WindBourne]

I tested my comcast 6 MB with and got 1.2 MB., but With speakeasy, it ranges from 8-12 download. It is obvious that they are selectively caching.

Re:Lots of factors...

[pokerdad]

In short: call comcast, ask them to look into it. They've almost always been helpful, through all the various company changes: MediaOne, RoadRunner, etc.

As someone who used to work for Comcast allow me to say rotflmao. Either you are one lucky sob or you are lying.

Just as a matter of example (one among many) during the entire nine months I worked for Comcast the entire state of Illinois never left the outage board. That isn't to say that no one in Illinois ever had a connection, but many people had little or no connection and we were under instruction to do absolutely nothing for anyone from Illinois - just keep BSing them till they gave up.