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Instrumented GIMP To Identify Usability Flaws

Mike writes "New users of the GIMP often become frustrated at the application's unwieldy user interface. Now Prof. Michael Terry and a group of researchers at the University of Waterloo have created ingimp, a modified version of the GIMP that collects real-time usability data in order to help the GIMP developers find and fix its usability problems. Terry recently gave a lecture about ingimp and the data it collects. During each session, ingimp records events such as document creation, window manipulation, and tool use. A log of these events is sent to the ingimp server for analysis. The project hopes to answer questions such as 'What is the typical monitor resolution of a GIMP user?' and 'Is the GIMP used primarily for photo editing or drawing?'"

5 of 416 comments (clear)

  1. Representative? by McDutchie · · Score: 4, Interesting

    I already see one potential problem with this approach, and that is that it collects usability statistics from ingimp users, not GIMP users. How would it be guaranteed that the two groups are statistically equivalent?

    (No, I have not RTFA yet.)

  2. Re:representative ? by NumaNuma · · Score: 4, Interesting

    This poses interesting questions. Those who are integrated enough to be willing to engage in the ingimp project are very likely to have differing behaviors or preferences. Additionally, one of the chief complaints people tend to have about usability is the inability to do something. By looking at the behavior of actions rather than desired actions, those actions which are easy to do in the current iteration will be seen as more desired, rather than simply more accessible. Meanwhile, those actions which are difficult to preform due to actual problems with the interface will be more likely to be overlooked.

  3. Re:representative ? by jeevesbond · · Score: 5, Interesting

    I like the idea, but will the folks who use ingimp be at all representative of the user population at large? ... Especially of the user population that would complain about accessibility / usability.

    My wife does Web design for University of Waterloo and she's always moaning about the usability of the GIMP. I too am more into design than development these days, so that makes two people who're--more or less--ideal for the task.

    Not to mention we have both customised our GIMP's to look and behave more like Photoshop (the missus was fiddling with the keyboard-shortcuts for ages). It seems this data should be collected in this project, as I doubt we're the only ones who've changed everything to our tastes, the developers should finally realise what people want in an image editor.

    On a related, by tangential, note: GIMP's new core (GEGL) seems to be nearing completion, with that comes all the things people have been clamouring for. Such as non-destructable layer effects, CMYK etc. If they fix the usability and shift to GEGL as the core of GIMP it might finally become the Photoshop killer we've all been waiting for! Failing that Krita is coming along very well as an image editor, it lacks a few features, but is far more usable than the GIMP.

    Overall, I don't think anyone should be saying: 'year of the Linux desktop!' just yet. But this is definitely a step in the right direction. :)

    --
    I'm going to transform myself into a mighty hawk. Either that or I'll just go and work at Dixons, haven't decided yet.
  4. Or IBM optimizing the most-heavily-used opcode. by Ungrounded+Lightning · · Score: 4, Interesting

    Then there was the time IBM instrumented a mainframe to determine what instructions were heavily used so they could focus their optimize-the-microcode effort on them.

    They found one particular instruction that accounted for some exceedingly large fraction of the execution time. So they went to work on the microcode and doubled its speed. Then they deployed the new microcode and measured the application performance, expecting to see a big improvement.

    It didn't change a bit.

    After a little more research they discovered they'd optimized the idle task's wait loop.

    = = = =

    Collecting data can be useful. But making good decisions based on it requires wisdom and insight.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  5. Re:representative ? by Rei · · Score: 4, Interesting

    As someone who began using GIMP before using Photoshop, I find Photoshop's interface to be awkward and GIMP's to be natural.

    Given that a significant majority of people who use GIMP probably used Photoshop first, I wonder what percentage of "moaning about the usability of the GIMP" comes from simple acclimation to a different way of doing things? I'd be interested in seeing the results of introducing one group of people who haven't done any digital graphics work before to Photoshop, another group to GIMP, and seeing how long it takes them to feel comfortable and learn the ropes. Then, you'd have them switch tools and see how well they adapt.

    As it stands, I think we're seeing a lot of selection bias.

    --
    South Park pokes fun at sacred cows to make a point. Family guy pokes cows to hear them moo.