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MS Partners Bailing Over Delays In Releases

Frosty Piss writes "A new study says past delays in Microsoft's products are causing some businesses to think twice about renewing the long-term service agreements that include rights to upgrade to future versions of its programs. 26 percent of the 61 IT professionals surveyed by Forrester Research said they had decided not to renew their Microsoft Software Assurance agreements when they expire, opting instead to buy the software as needed." Microsoft says the study is not representative of what it's hearing from its customers.

4 of 121 comments (clear)

  1. Question by bladesjester · · Score: 5, Insightful

    The big question is whether they were asking IT people in large businesses, midsized, or small ones.

    I can see smaller businesses and some mid sized ones not renewing, but most of the larger ones will probably continue to do so because it's easier.

    --
    Everything I need to know I learned by killing smart people and eating their brains.
  2. Don't ever pay in advance by GreatDrok · · Score: 5, Insightful

    Software Assurance was always a bad idea. It is clear that if you hand over the money before the work is done then they are far less likely to do the work as quickly as they would if you didn't pay until the work was finished. This is true in the real world (builders or decorators) so why shouldn't it be true with MS? They already have your money and so they don't really need to work hard. Companies should definitely tell them to stick it and buy as and when they feel the need to upgrade. Clearly very little of the software MS has produced since introducing SA6 has been of any value and I suspect the uptake would be much lower if people hadn't already paid up front. Don't be fooled twice is what I say, keep the money in your bank earning interest, not theirs.

    --
    "I have the attention span of a strobe lit goldfish, please get to the point quickly!"
  3. It is ... and it isn't. by khasim · · Score: 5, Interesting

    It's not so much that anyone should believe this "report".

    They're in the business of whoring themselves out to whomever has the biggest wallet.

    That they're turning on Microsoft says more than their reports ever will. If they don't sell "reports", they don't get paid. So are more people looking to buy "reports" that do NOT favour Microsoft now? Has the market changed that much?

    1. Re:It is ... and it isn't. by jnnnnn · · Score: 5, Funny

      It could just be that Microsoft hasn't bought any reports for a while, and Forrester want to encourage them a bit.

      Perhaps Microsoft is starting to think that these kinds of reports aren't worth it?