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Ballmer Teases Software-Plus-Services in '07

Robert writes with a link to a CBR article hinting that Microsoft's vision of software-plus-services may begin to form this year. The idea is that an online version of Windows, plus a 'cloud' of related services and collaboration software, will allow a user to access their content from anywhere and (theoretically) be more productive. "In broad strokes, that vision is to build a set of services for servers, clients and mobile devices in the Internet cloud, with a new model of computation and user interface. Ballmer seemed to suggest the first of these services would launch, in some form, later this year. Underpinning these services would be a "cloud platform," which is the Windows Live Core architecture the company is working on. 'We are in the process today of building out a service platform in the cloud,' Ballmer said. 'We're building out a service-based infrastructure, not server by server but a new management model, a new device model, new storage, networking, computational model from the get-go.'"

18 of 168 comments (clear)

  1. Ballmer's response to Google by nanosquid · · Score: 4, Funny

    Monkey see, monkey do, monkey dance.

  2. Mosquitos by sprior · · Score: 3, Funny

    Think cloud of mosquitos, all annoying you and trying to suck you dry...

  3. 2007 huh? by $RANDOMLUSER · · Score: 4, Funny

    OK, I'll hold my breath, because Microsoft always ships on schedule.

    --
    No folly is more costly than the folly of intolerant idealism. - Winston Churchill
  4. You'd think they would learn by now... by Penguinisto · · Score: 4, Insightful
    "Software as a Service" died back in 2000... why does MSFT keep insisting on bringing it back up?

    Sure, the growth of virtualization might make some aspects more palatable, but others (like, you know, "control") are simply not going to be ameliorated by repackaging.

    It's almost like MSFT has been on a re-run kick lately... Software-as-Service, Tablets (okay, "tables" now), etc...

    It would be damned interesting to see MSFT come up with a new idea that folks actually like, instead of chasing others' successes (e.g. with xbox and Zune and IE, to varying degrees of success), or trying to rehash their failed ones.

    /P

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
    1. Re:You'd think they would learn by now... by Kadin2048 · · Score: 4, Insightful

      It would be damned interesting to see MSFT come up with a new idea that folks actually like, instead of chasing others' successes (e.g. with xbox and Zune and IE, to varying degrees of success), or trying to rehash their failed ones.

      Except, as far as I can tell, they've never done that. The core of their business model is to either copy other people's successful ideas (sometimes after buying them, sometimes without), or just take an idea that hasn't ever been successful, and use their weight to ram it down people's throats regardless.

      They have no experience in the creation-of-new-novel-stuff department. Someday, that's going to catch up with them and be their undoing, but with so much money to burn, it could take an exceptionally long time.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    2. Re:You'd think they would learn by now... by grcumb · · Score: 3, Insightful

      They're trying to bring it back because they think that there's a fuck-ton of money to be made renting you services and locking your data up in their proprietary formats.

      There's a fuck-ton[*] of business to be done through Internet-based services. But competition has a weird effect on this kind of business. It pushes prices so close to zero that it's nearly impossible to make the kind of money that Microsoft is used to.

      This is an area that better suits the piranha than the shark, if you'll forgive the metaphor. A swarm of tiny service providers willing to survive on nibbles are going to be much more effective than a lumbering giant that requires the entire beast for itself.

      More importantly, working over the Internet will require improvements in interoperability. Whether they arise through formal standards processes or through reverse engineering, you can count on significant movement in interop if the big software players start to commit to the kind of service that Ballmer is describing.

      I for one - heh - welcome our online services overlords, because I am going to eat their lunch. Bit by tiny bit. 8^)

      [*] That's 0.454 metric fuck-tonnes, for the non-Americans in the audience.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
  5. Re:You mean like - .Mac? by nanosquid · · Score: 4, Insightful

    Apple hasn't done a lot with it beyond those things to date, but hints that is about to change... I'd say they have a head-start on Microsoft, yet again.

    They sure do have a head start on Microsoft, including the "it will only work well with our own OS" part.

    I think the real leaders in this area are the companies that have figured out how to offer these services in an OS-neutral way and how to integrate mobile and desktop usage. Neither Microsoft nor Apple have done that.

  6. Heh. Seen this before. by Brad+Eleven · · Score: 5, Interesting

    I once worked for an incredibly successful consulting firm: 2 to 1500 employees in five years, $1M to $500M in revenue, true employment (not "as long as we have a customer for you"), many other examples of goodness and light. It was bought for cash by a huge telecom, who thought that we could deliver on such a vague promise as "remotely managed software services."

    In fairness, the idea was already being floated about, that we could just set up NOCs/ROCs all over the place and somehow, magically, deliver as many services as a demand existed for. The telecom just drooled over it; circa 1997, they were all watching the biscuit wheels falling off of the long-distance gravy train.

    Of course, the behemoth telecom sealed the coffin by demanding that we try to make their broken attempts at non-remote service offerings work. I left when they decreed that Windows NT would be the only OS running on any of their machines. They sold off little pieces of the original firm. Last I heard, a few ex-managers got together and bought what was left of it in order to use the brand name.

    I'm not saying that M$ can't eventually pull this off. If any existing entity could make it work, they could. I base this on their mind-numbing ability to handle huge problems that, you know, "no one could have expected." That is, if they really try to do this, it will fail, over and over again. Only M$, IMO, has the resources to survive these failures. And only M$ could command such a vast array of excellent talent and manage to turn out such mediocre products.

    It looks to me more like they're trying to imitate what they think Google is.

    --
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    (click)
    "Release to detonate."
  7. Stop with the fucking clouds already! by LighterShadeOfBlack · · Score: 5, Funny

    Seriously, what's up with all the clouds Ballmer?

    I suppose it's an apt term. Something that seems big and impressive from a long way away but if you get up close you see it's nothing more than vapour, completely intangible.

    --
    Spelling mistakes, grammatical errors, and stupid comments are intentional.
  8. Who is this good for? by hazee · · Score: 4, Interesting

    This seems to be entirely for the benefit of Microsoft - their wanting to secure a regular income, with the benefits to the customer a distant second.

    After all, why go to all the trouble of pushing Vista or its (likely even less popular) successors on an uninterested public, when you can just bill them monthly?

    What do we as customers get out of it? The ability to access our data remotely? I can largely already do that - the things I'm most likely to want access to, such as mail, are well catered for by multiple webmail operations, and it's notable that MS has managed to so badly screw up Hotmail if this is where they're aiming.

    As for other apps, I suspect that network bandwidth is going to put a stop to many of those plans.

    Not to mention the issue of trust - would *you* trust MS with all your data. Again, judging by the success of their Passport scheme, it looks like a resounding NO!

    I find it rather ironic that MS came to prominence precisely because they gave us control over our own computers, rather than being beholden to a single central controller, and now they want to be that controller.

  9. Well, there are other hindrances by Penguinisto · · Score: 4, Insightful
    These are similar to what killed the whole idea back when MSFT first touted it.

    Software isn't like Cable TV, Phone, or similar home services. After all, I don't put my personal data into any of those, and I certainly don't use them to store my own files. If Joe Sixpack misses the 'rent' on his thin client, he's screwed... hard. Even if his files were stored locally, he'd have a very hard time opening media files which can only be opened by the thin client (yes, I can see MSFT --or someone else-- doing that very easily to produce a literal lock-in).

    A thin client would certainly free up the average user from routine tasks... but what if the user prefers to use, say IrfanView for managing and viewing his/her image files, instead of whatever the vendor has provided (prolly the MS default image viewer)? I sincerely doubt that the vendor is going to let said user simply install whatever he/she wants, since it would become a logistical nightmare to support on the back end.

    There's still too much room for abuse... on all sides. It removes consumer choice from the equation entirely, unless consumers can organize en masse and simply shift to a friendlier provider. Boycotts of that size, especially with personal data and files at stake, will be infinitely harder to organize and execute. Even regular ones today are tough enough to pull off.

    Technically, I think it's damned fine. VM's for corporate users saves a ton of cash in hardware. OTOH, those corporations aren't as willing to trust their secrets and business on VM servers that they don't own. Users have very similar reasons.

    Don't get me wrong, I can see it happening on some levels... but I just don't see any mass shift towards it (what... you think Joe Sixpack wants his vendor to keep his tax records --or conversely, his pr0n collection-- and not have them within immediate and total control?)

    /P

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  10. And I just thought up a GREAT name for it... by dpbsmith · · Score: 3, Funny

    ...they could call this bold new idea ".NET"

  11. When you're smoking what Steve and Bill are by blueZ3 · · Score: 3, Funny

    you're bound to imagine services "in the cloud"

    --
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  12. Re:thin client by Shotgun · · Score: 3, Interesting

    Network access within a corporation has been ubiquitous, fast, and reliable for the past 20 years and thin clients haven't gotten far. So now that Microsoft enters the fray with their swiss-cheese virus fodder, we're supposed to surrender our data to some poorly defined "cloud" network. Not only do we have the problems of maintaining a network well enough to get our data in house, but the data is surrendered to a company that has shown time after time that it is willing to cut the nuts off of a business partner for a dollar.

    No. This is nothing more that Microsoft's swan song. Vista is a bust, and their lunch is slowly being eaten by Apple and Linux. They're scrambling to find something to replace the glory products of yesteryear as they slowly slip into irrelevancy. The company still has some power left to broker, but it is slipping away at an increasing rate as people realize that there are better products to be had for less money.

    Software as a service is a valid business model. It actually works in some situations. But Microsoft's view of it is a way to rent their software, with the idea of retaining more control, the emphasis being on control/revenue retention vs supplying a service. I expect Microsoft will push this as hard as they possibly can, and make some significant wins (No one every got fired....). I also expect they will have an even larger defection rate to open source solutions. If you're going to rent solutions, you might as well rent the ones that work and the prices are lower because there's competition.

    --
    Aah, change is good. -- Rafiki
    Yeah, but it ain't easy. -- Simba
  13. Re:Mosquitos is correct. by peragrin · · Score: 3, Insightful

    how is this off topic? if MSFT is involved you will have to pay to access your own data, and if you miss a payment or are late with it you lose all your data. The same goes for network neutrality. it's just the ISPs who want to nickel and dime you to death.

    The Dot-Bomb of this decade is brewing and it will be these "software as services" repeating the mistakes of AOL, Compuserve, and Prodigy again. Apparently we don't learn from history, thus making us doomed to repeat it.

    --
    i thought once I was found, but it was only a dream.
  14. Catching Open Source again? by zdzichu · · Score: 3, Informative

    Just scroll bit down to GNOME Online Desktop. Open Source desktop guys are talking about this idea for a long time. They want to build interface with contacts list as central place. People (online presences) are to become major pivot point. Telepathy, Galago, Decibel, KIMProxy gave application access to uniform online connectivity and presence information.
    Additionally, projects like Stateless Linux break ties between user's documents and his computer. User's desktop moves with him when changing laptops etc.
    They even built ,,aggregator for popular online sites and social notworking websites'' -- check Mugshot.

    --
    :wq
  15. Re:Software as a service or even plus a service... by Alwin+Henseler · · Score: 4, Insightful

    (..) because people fundamentally distrust others and do not like to be reliant on others when it can be trivally avoided (Linux)

    And nowadays, >90% of desktop users run a closed source OS on their desktop, that automatically downloads and installs updates with unknown contents, whenever the user goes online. And extend it by clicking 'download plugin' whenever something appears to be missing or not working. And keep their mail online on their ISP's servers. And share their family pics online using a photo sharing site that popped up 2 months ago. That is in practice different from software-as-a-service, ehm... how?

    If your assumption were true, people would flock en masse to Linux and other Free/OS systems, because it is easy enough (if you care).

    Personally, I use Linux because (among other reasons) I have more trust in an open source system maintained by many groups of developers, that work on it for fun and a variety of other reasons, than I would trust a closed source system maintained by a single company, that does it just for the money. But hey, that's just me.

    The current state of affairs tells me, that the average Jane trusts a closed source, commercial OS enough to do her daily work, and process sensitive data with it. Software-as-a-service is then just a streamlining of current software distribution methods. So people are ready for that, even if they don't realise it.

    Why software-as-a-service is not the norm yet? Bandwidth limitations? Because no company did a solid execution of the idea so far? Copyright issues with 3rd party software? Because people are used to buying install CD's or computers with preloaded OS? As opposed to a bare minimal software install, and downloading the rest after hooking up the broadband connection? Hey wait, aren't folks already doing that anyway, sort of?

    Who knows... My guess: it just hasn't been done yet (large scale, and well executed), but not because it wouldn't be possible.

  16. Software is your Service by alucinor · · Score: 4, Insightful

    How about instead of consumers surrendering all their data to centrally controlled third parties, those third parties send us their code to run locally on our data. Oh wait, I just described an open source distro repository, lol.

    --
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