Warning On Office 2007 "Try-Before-You-Buy"
walterbyrd writes with a warning: "Microsoft is pushing Office 2007 with 'try-before-you-buy.' Please don't let your friends and relatives install Microsoft 'trial' software. When Microsoft tells you 'try-before-you-buy,' the 'buy' part is not meant to be an option. Once you 'try' a Microsoft 'upgrade' you can not easily go back, because your files will be replaced by new versions that you need the new software to read." The ChannelRegister article also notes how Microsoft's push goes against the grain of the consumer revolt against "crapware." Read on for an account of walterbyrd's experience with a previous Microsoft trial upgrade.
I remember when my brother-in-law decided to try Office-2003. It was a complete mess. I didn't think I'd ever get it fixed. Here is the story:
Office-2003 installed over his Office-2000. His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003. And Outlook-2003 format is incompatible with everything except Outlook-2003. So when his trial period was over, he could no longer access his email — unless he wanted to buy Office-2003.
Of course, I could not fully remove the "trial" version of Office-2003. Once Office-2003 has been installed, it can not overwritten with an earlier version of Office. Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry. And you can not easily install Office-2000 and Office-2003 on the same PC.
What I eventually did to correct the situation:
- Signed up for my own trial version of Office-2003
- Used my trial version to import my brother-in-law's email file
- Saved my brother-in-law's email in another format
- Backed up his data
- Wiped his HDD
- Restored everything
In fairness, I have not used the trial version of Office-2007. But, after my experience with the trial version of Office-2003, I wouldn't touch it with a ten foot pole. Please make sure your friends don't touch it either.
I remember when my brother-in-law decided to try Office-2003. It was a complete mess. I didn't think I'd ever get it fixed. Here is the story:
Office-2003 installed over his Office-2000. His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003. And Outlook-2003 format is incompatible with everything except Outlook-2003. So when his trial period was over, he could no longer access his email — unless he wanted to buy Office-2003.
Of course, I could not fully remove the "trial" version of Office-2003. Once Office-2003 has been installed, it can not overwritten with an earlier version of Office. Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry. And you can not easily install Office-2000 and Office-2003 on the same PC.
What I eventually did to correct the situation:
- Signed up for my own trial version of Office-2003
- Used my trial version to import my brother-in-law's email file
- Saved my brother-in-law's email in another format
- Backed up his data
- Wiped his HDD
- Restored everything
In fairness, I have not used the trial version of Office-2007. But, after my experience with the trial version of Office-2003, I wouldn't touch it with a ten foot pole. Please make sure your friends don't touch it either.
I can't speak for the other components of MS Office such as Outlook, Microsoft does provide a compatibility pack for word, excel and powerpoint formats which allow someone with an older version of office (XP) view the newer documents.
"His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003. And Outlook-2003 format is incompatible with everything except Outlook-2003. So when his trial period was over, he could no longer access his email -- unless he wanted to buy Office-2003"
emt 377 emt 4
If you're just talking about the new .*x formats (.docx, .xlsx), you actively have to work at converting your old files to the new format. If you open an old .doc or .xls in Word 2007 or Excel 2007 and then try to save it, the document will continue to use the old format. New documents will save in the new format, and you can convert your old documents to the new format, but it's not done automatically.
That said, the linked article is not even talking about any of that at all. It's simply pointing out that some new PCs are now shipping with trial versions of Office 2007, and says nothing about any difficulties of downgrading to an older version. The submitter's summary and story have absolutely nothing to do with the linked article, and are based on issues with a version of Office 4 years and 2 versions older than what's currently available.
Outlook pst conversion is a different story, but I think the submitter went about it in a strange way. Outlook allows you to export and import your data in many different formats, so I don't understand why he had to install his own copy of the trial just to export some data. More importantly, why would you risk important data without a backup when trialling software that you're not 100% sure you want to keep? That's just bad practice with anything, not just Microsoft products.
Also, IIRC Outlook 2003 has a downgrader for .pst to the earlier versions, in the File menu.
Slashdot: Your source of daily anti-Microsoft FUD. I'm going to get modded down as troll/flamebait for this and probably lose my karma bonus, but I've noticed kdawson is the worst. Sorry to call you out.
Ummm... no.
I have the home/student version and I can click on the funny round office button -> Save as -> Word 97-2003 document. Plus it's trivial to go into options and set the default save format to the old style.
I wish that the full blown Office installation would automatically convert legacy Outlook PSTs to the Unicode format for the extra storage space (20GB by default, as opposed to a 2GB limit). It would prevent me from having to do that manually after an upgrade and there's no automated conversion process. I have a problem believing his claims that the trial edition automatically converted the file, but I'll take him on his word. Anyway, you can always export back out to the legacy PST format. He just didn't notice that the PST was in the Unicode format before he uninstalled the trial, since he did the conversion using his own trial installation.
There's also the Windows Installer Cleanup tool for cleaning up failed MSI uninstallations, which is what appears to have been a large part of the problem getting Office 2000 back on to the system. For obvious reasons, Office 2000 doesn't go out of the way to detect Office 2003 installations, so the problem was probably registry cruft (as it is for so many installer issues).