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Ticket Tracking and Customer Management?

Posted by kdawson on from the looking-for-a-package dept.

An anonymous reader writes "Like many Slashdot readers, I'm sure, I run a small side business doing IT consulting in addition to my day job. I'm looking for a good open-source ticket tracking system that I can run under Linux, preferably one that also has some customer management features. I'd like to be able to maintain a separate record for each job, along with time tracking, work logs, and information about the customer. Much of what I see on Sourceforge is, as usual, pre-pre-pre-alpha with no actual code. Does anyone have any suggestions for a project that might fit my needs?"

3 of 236 comments (clear)

  1. Weeeee by Anonymous Coward · · Score: -1, Offtopic

    First Post!

  2. Linus is right by Anonymous Coward · · Score: -1, Offtopic

    I am with Linus on this one. For the life of me I can't understand what this sucking up to RMS is about.
    Linus himself does not think GPLv3 is a good thing. So why do people keep adopting it.

  3. Be your own customer and ... by SageMusings · · Score: 0, Offtopic

    Write one. If it's good, sell it.

    --
    -- Posted from my parent's basement